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    Club River Run

    3.4 (145 reviews)
    Closed 9:00 am - 6:00 pm

    Club River Run Photos

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    Have to get it detailed to remove the adhesive of the warning glue
    Ovtavio P.

    Regarding my wife's visit yesterday to this property : Yesterday, I visited Club River Run to meet my good friend. Upon arrival, I parked in the "future resident parking" area, as the handicap spot was occupied. Being a disabled individual with the legal right to park in any merchant spot with my handicap placard, I felt justified in doing so. However, upon returning to my vehicle, I was shocked to find a warning notice threatening to tow my car. As someone who has been disabled my entire life, I am well aware of my rights. I promptly went to the leasing office to address the issue. To my disbelief, the staff there informed me that even with a handicap, I was not allowed to park in that area. I took it upon myself to educate them about handicap parking laws, even suggesting they Google it for clarification. Despite my efforts, the encounter ended with a dismissive "okay, goodbye" from the staff, accompanied by a smile. I felt compelled to bring attention to this matter as it poses a significant liability for the company. Imagine the repercussions of towing the vehicle of a disabled individual simply because their disability wasn't recognized or understood by the staff. This lack of awareness could result in serious legal consequences, including lawsuits and settlements. It's imperative that the company educates its employees about handicap rights to avoid such situations in the future. Personally, I would hesitate to support a business that could potentially be a liability due to its employees' ignorance of basic legal rights. ( * have to go get her car washed since the adhesive of the window won't come out and we don't want to scratch the glass .. )

    Been here over 7 years but the quality of the complex has gone way downhill over the past year. I don't know who took over recently but there's trash and dog shit everywhere. They advertise being a dog friendly complex but my dog has been attacked twice by people who walk their dogs off leash. One cat of my neighbors was literally killed by a dog walking off their leash. I could go on but just get rid of whoever came into the office. Even maintenance said he wasn't good when I asked them about what they thought of him. Bring back the community feel here.

    Both cars don't move

    The security and staff at this location don't care about the guest parking rules. They state in emails that they enforce the parking rules to 3 days but some cars don't move at all. If you call or email them they just act dumb and say they don't see the car that you're talking about. Looks like having over friends or family at this location isn't a good fit since they have to find parking on the street which is always packed as well. Really wished the staff at river run actually cared and not just sitting on the computer acting busy.

    The pool
    Jaime N.

    Probably the best community in terms of friendly staff that genuinely cares about their residents, best vibe of feeling your living on a house (even if it's an apartment). All buildings are just 2 floors. Lots of green areas, nice pool spa, gym and great location. I have been living here for a few months, and are extremely happy with the management and maintenance staff. I usually put maintenance requests online, and they are taken care of in most cases within 24 hours. Kerianne and Jacqui from the office are both super sweet and always super helpful (I ask a lot of questions). My wife and I have bonded nicely with them. Club River Run has maintainence staff in house 7 days a week. Omar, Bryant and Ricardo have all been super helpful and friendly maintenance staff. They have helped fixed issue with medicine cabinets, toilets, blinds, kitchen cabinets, faucets and even gave me a quick hand finalizing the installation of my TV mount.

    Move-in Inspection Stain

    It seems more and more people are posting the same thing. Club River Run is charging for carpet replacement and coming up with individual excuses to make people feel they are responsible for the carpet that was already in a condition to need replacement in the first place. It seems both disconcerting and part of an alarming trend. They need to change their business practices immediately. Also, the club river run resident manager sent a picture of a carpet cleaning company recommendation that the carpet replacement was warranted due to "heavily soiled areas and heavy stains". Not only was it suspicious this was sent a week after I disputed these charges but also that they come up with every excuse to make me feel responsible for a carpet. It also contradicts her original statement that there was pet damage in the apartment and contradicts my pictures attached above. This is clearly fraudulent behavior.

    Gutters full of leaves

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    2 months ago

    Yall r very understanding and help as much as y'all can and each and every one r very respectful nice and kind

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    21 days ago

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    3 months ago

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    6 months ago

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    3 months ago

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    2 years ago

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    1 year ago

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    3 years ago

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    2 years ago

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    2 years ago

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    3 years ago

    Love the community. Close to everything with a friendly office staff and maintenance team. Best value in mission valley.

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    3 years ago

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    2 years ago

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    3 years ago

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    7 years ago

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    7 years ago

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    4 years ago

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    4 years ago

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    6 years ago

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    8 years ago

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    7 years ago

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    14 years ago

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    7 years ago

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    8 years ago

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    8 years ago

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    6 years ago

    Pretty much same review as many others. Friendly staff and dog friendly community. But a $700 move out fee is unheard of, ridiculous.

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    4 years ago

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    5 years ago

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    7 years ago

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    8 years ago

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    7 years ago

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    6 years ago

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    7 years ago

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    7 years ago

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    8 years ago

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    9 years ago

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    Page 1 of 4

    Ask the Community - Club River Run

    Review Highlights - Club River Run

    Meeting with Ethan for the first time and filling out all the paperwork definitely made our moving day easy.

    Mentioned in 9 reviews

    Read more highlights

    Portofino Apartment Homes

    Portofino Apartment Homes

    (229 reviews)

    Mission Valley

    As always, maintenance was very, very quick to address the issue as well as contact me to advise!read more

    I wanted to state to not be upset with the maintenance department. They follow the guidelines and…read morerules from the front office (HG Fenton). The maintenance staff here are great. It's sad they get a bad rep. I recently moved out. I got a call saying I owe more money. My utility bill was more than double. I was completely moved out August 1. How my bill doubled is beyond me. The staff claimed they took the payment for utilities out of my security deposit and I still have a remaining balance of 56.58 for repairs. My utility accounts should not be paid for from the security deposit. I've been paying my utility accounts on auto debit. Any repairs needed should have come from the security deposit. HG Fenton is horrible! I will never live at another HG Fenton community. The 2 statements the office likes to make here: "This is how we do it here" in reference to their general operations when it's convenient for them. When you request significant repairs: "We don't normally do this but we'll try to make an exception". This is a terrible way to operate. I would be embarrassed if I was the leasing staff here. So many residents complain and are itching to move. So many residents complain of the exhaust problems as well. Do not move here! As bad as it is you can't really blame the leasing staff either. These are all HG Fenton policies. They're just following the rules of head quarters. Conservice the company used for utilities is not answering. I've tried to pay my bill directly through them. Their automated answering service is a hotline for medical devices making the company seem fraudulent. It seems Portofino cancelled my account with Con service as a means to double charge me to keep more of my deposit! They can keep the deposit I won't pay anymore fees.

    West SD Apartments

    West SD Apartments

    (41 reviews)

    Downtown

    I've had a great experience with West SD Apartments so far. The community is well maintained, the…read morelocation is excellent, and everything from the leasing process to move-in has been smooth and professional. Korey Wermager was especially helpful--she was incredibly responsive, knowledgeable, and made the entire process stress-free. She took the time to answer all my questions, explain options clearly, and made sure everything was handled efficiently. If you're looking for a well-run property with a team that genuinely cares about residents, I'd definitely recommend West SD Apartments.

    Korey gave us a great tour of West SD and made the whole experience really easy and enjoyable. She…read morewas friendly, knowledgeable, and took the time to walk me through everything without making it feel rushed. I had a lot of questions and she answered all of them clearly while also pointing out things I wouldn't have even thought to ask about. What stood out most was how much effort she put into the tour. She went above and beyond to make sure we understood the community, the amenities, and what living there would actually be like. It felt like she genuinely cared about helping me find the right fit rather than just giving a standard sales pitch on why I should live at the West. Overall, Korey was an excellent leasing agent and made a really positive impression with me right from the start. I appreciated how helpful, patient, and welcoming she was throughout the entire tour. Once I did move in, she continued to show outstanding service and continues to make me feel comfortable with any questions I have! So far, I'm a month in and loving living here! Thank you Korey and everyone at West!

    Urbana

    Urbana

    (32 reviews)

    East Village

    I really didn't want to write this updated review, but I think it's important to inform others of…read moresome of the issues I experienced before ending my lease earlier this year. Before I get to that, Urbana has had many issues since May 2024 when new managers (not management company) came on site. In September of 2024, the fire alarm went off five times. All of them were a false alarm, except for one, and everyone thought it was a false alarm because we were so used to them. This continued on in the months ahead where they would have to do fire alarm testing, which happened at least 3 times in December. There was also a hot water problem. It went on for more than 24 hours, and technically that's considered inhabitable, but they brought us some food from Becca di Beppo to make up for it?! I didn't have hot water for 3 days!! Thank god I was a member at FIT because I went there to shower, but they didn't even give us a rent discount or anything for that month. The "events" were very lackluster compared to what they used to be like Poker Night where they would bring in different casino tables, or a Zoo/carnival day on the rooftop where they actually brought in exotic animals, but those days are gone and now it's a continuous happy hour at a brewery down the street. Their sister property Vici seems to have a lot more events that are akin to what Urbana used to have. I got $11 back from my deposit. My $500 deposit, and I only got back $11. I never painted anything, never even hung up or mounted anything. Everything was in working order. I asked for a breakdown and they said cleaning and "painting the walls." I asked how that's reflected on me since I never even made any holes or nails in the walls and they never got back to me. Also, they used to have bike racks in between cars. They got rid of those because bikes were getting stolen and offered to put some in storage. Well, new management denied my bike was ever in there and when I showed them the email that it was with a picture of my bike, they said that they're not responsible. So, yeah my bike got stolen out of their storage. I really didn't want to leave this review because I had great times at Urbana, but I feel it's warranted.

    Absolutely the Worst Living Experience I've Had in 7+ Years…read more I moved into Urbana over seven years ago after calling to ask if the building allowed smoking. The leasing agent said, "Yeah, it's a smoking building. Come on over. You want to check out an apartment? Want a beer?" -- at 11 a.m. That should've been the first red flag. But hey, it's San Diego. People party. And at Urbana, that's what most residents seem to do: drink heavily, act entitled, and leave trash everywhere. Things went from bad to worse. During the pandemic, management showed no concern for resident safety. I had to escalate to upper management just to get hand sanitizer stations installed and basic mask guidelines posted. I was physically attacked in the elevator during COVID -- management's response? Indifference. It gets darker. During the pandemic, there were meth-addicted sex workers living in the building under a stolen identity. It took management forever to do anything about it -- even after repeated complaints. There was also visible gang activity on the sixth floor, because apparently Urbana doesn't really vet who rents there. I was attacked in the lobby by a gang member trying to force his way in, and still, they dragged their feet in taking any meaningful action. More recently, a friend of mine died in his unit from alcohol poisoning. What doesn't help is the 24-hour self-serve beer keg on the rooftop -- yes, really. No ID checks, no oversight. If my kid lived here and got in an accident after drinking at home, I'd be furious. It feels negligent, if not outright illegal. The building is now "autonomous," which means: no front desk, no supervision, and zero accountability. The current property manager, Isaac Stermer, is one of the most inept people I've ever dealt with. He cannot communicate, he delays action until you pester him multiple times, and he clearly doesn't care. When a neighbor left open bags of dog feces in the hallway, it took me three complaints and photo evidence to get a response. There are no security cameras in the elevators. The cameras in the lobby don't even face the front desk. They want to spend money on turning an old office into a "community lounge" instead of improving safety. Priorities are completely backward. Worst of all, when someone dies in the building, they say nothing. No notice, no compassion, no acknowledgment. They'll tell you "we're family," but in reality, they only care about one thing: profit. If you're still thinking of moving here, lock your doors. And don't be surprised if the party never stops, the trash piles up, and management turns a blind eye -- every time.

    BLVD North Park

    BLVD North Park

    (13 reviews)

    University Heights

    BLVD was my first home moving to San Diego and was such a positive experience! They were so helpful…read morefrom coordinating moving in through living there the last 1 1/2 years. I rented the one bedroom loft style apartment and it was perfect for my dog and me. Very clean building with good appliances. This building is so dog friendly and have socials with the dogs including treats, photographer, toys and bandanas for the pups and drinks for the adults. They even have a dog park on the top floor with an area to bathe your dog. Loved all the socials and amenities. Frequently have food trucks, opportunities to meet your neighbors and celebrate the holidays. My favorite amenity was the cold brew on tap. They also have beer on tap, gym, jacuzzi and lots of decks which is nice if you work from home and want a change of scenery. The staff is very kind and responsive. They make an effort to get to know the residents which is so appreciative.

    Had the best experience living here. From meeting front office staff for the initial tour, the…read morefollow up and getting keys, it was smooth sailing for our time at blvd. My partner and I loved everything about this complex, the gym got additional equipment, maintenance was immediate with any repairs we ever asked for, and the unit itself was perfect for the price range. Our rent didn't go up too much our second year which we really appreciated. I hold the staff at blvd in such high regard for just how well they took care of us our whole time here. Toni, Dale, Danica, Ulysses, and Francisco are an elite team and their attention to providing a quality living space for the residents here did not go unnoticed. The fun events they plan for the residents were always super fun as well! Don't have anything but great things to say about this place, if you have a chance to live here do it!

    Del Oro On Broadway

    Del Oro On Broadway

    (30 reviews)

    My wife and I lived here for 3 yrs before a new job was too far for daily commute, otherwise we'd…read morebe here longer! If you're wanting peace of mind, reliable staff, security, community, and comfort, I highly recommend Del Oro on Broadway Apartments. Alba has been with us from the start, she's always on top of communication answering all of our questions and concerns. Pete and Ruben are the friendliest grounds keepers and always will help with anything. These apartments are very well maintained, professionally cleaned and sanitized before move in and move out. It's very modern and roomy. Should anything need immediate maintenance they have onsite maintenance there 24/7. That also means if someone trips an alarm or something by accident you won't hear it for hours. Its a very nice gated community with surveillance cameras everywhere and on site patrol at night. The heating and a/c are top notch as well as all the other appliances. We rarely ran into issues but if we did it was fixed super fast. The staff have special events every so often for children as well as free pizza or raffles to win things like full thanksgiving meals, etc. Parking is great theres plenty for cars needing charging stations or cover. The amazon package hub and mail are very secure, easy to use. We had two dogs and it was easy to get them to the designated dog pen. Its all kept very clean! There are so many amazing places nearby to eat and the bay is just up the street! If you're nervous to apply like we were because we had a lot going on at the time that sounded complicated to explain, just try! The staff are very understanding and will try to help you succeed. We are very thankful for the chance we had. There really isn't anything negative to report, we loved this apartment and they were always fair never asking for large increases in rent renewals. They also give plenty of advance notice for fire alarm testing, main hallway carpet cleaning, elevator maintenance, and any in unit quick inspections for yearly fire sprinkler upkeep that is just fast in and out look. Again, I highly recommend living here, it was an easy 3 yrs and we were very comfortable here.

    Best place to live in the area! I've lived at Del Oro for a…read moreyear now and just renewed my lease :) The front office staff and maintenance team are all exceptional people! They are all very friendly, professional, and hardworking; they have also gone out of their way to help me a few times which was so nice! The grounds are always kept clean, it's secure and quiet. There is also roaming security at night which is a bonus. The apartments are beautiful and it's really nice to be able to enjoy a pool, jacuzzi, gym, and clubhouse. I'm so happy to have chosen Del Oro. Highly recommend!

    Club River Run - apartments - Updated May 2026

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