There is a AC/Heat issue at M st NW shopping establishments particularly at 3295 M st NW that is causing health issues to clients and workers. read more

Our final stop on the KFDTKWSI, we wandered into Club Monaco. Actually, Kathleen and I nearly walked past it until I quietly read the store sign out loud... "Hmmmm, Club... Monaco...?" Her reply was "Oh! Yeah - I forgot about this place," before heading in determinedly with me trailing along like a lost puppy. The sales associate who immediately attached himself to me after Kathleen explained that I was in the process of overhauling my -entire- wardrobe was this little ball of energy that started running me all around the floor and explaining what I absolutely must have. Apparently this included linen pants, new shorts, and many many polo shirts. After pulling out a dozen different articles of clothing (which would have easily set me back by a grand), he whizzed me off to one of the fitting rooms in the back so I could play Clark Kent, then model for their in-depth critique of fit and form. It was during one of these... "critical feedback sessions" that I was informed that I needed to wear tighter pants... So we went tighter. And tighter. And eventually discovered the reason I don't wear pants that fit my waist: my legs are apparently too huge. Either that, or the styling here is designed for the more anorexic boys out there with chicken legs. Whatever. The result was that I ended up with the linen pants (which were must-haves), a new pair of shorts (again, must-haves), and a horizontal striped polo (wait, aren't those supposed to make you look fat?!) for about $200. And those were the relatively affordable things. Parting words of wisdom by my amazingly helpful, excited sales associate? "Work on your self esteem." I have no words. 6.6.2008 Edit -- The store manager, Matt, was very gracious with my return and swap of a shirt that I realized I wasn't thrilled with after I tried it on at home. Friendly and helpful service! (Plus, he's cute) ;) read more

When shopping in Georgetown I'm used to being ignored. Perhaps it's because the salesfolk are engaged in incredibly interesting conversations that prevent them from assisting me. Or maybe it's because I typically look like I could be a Georgetown frosh (errr...senior in high school?) Nonetheless, this aloofness is something I have come to expect and really, how much help do you actually need when shopping? Most of the time, yes, but what if you're hosting a fabulous party that very same evening and it's already 11:00AM and you're fresh out of lucky frocks? Enter, Club Monaco. I was on a mission and I think they could tell. When they offered to tour me around the store to look at every dress in stock I gladly accepted. We picked one in each color and they tossed me in the dressing room to begin trying things on while they hunted for more. A pair of pumps appeared and when the first dress made me look a nasty shade of something all together unsexy they agreed that it was not the one. Luckily, the second one was! I emerged from the dressing room and fabulously fierce Matt from Club Monaco helped me tie the dress, talked about which shoes and accessories I had at home to pair it with and even helped me consider whether to wear my hair up or down. Holy customer service, Miss Yelp! And even though Matt asked me if my event was part of a "school project" I am indebted to him for taking his time with me and for showing the kind of interest one might expect from an individual who has chosen to work in fashion. Shops near and far would do well to take a page from Matt's play book. He's definitely getting an invitation to my next party! read more

Say, you know, just in theory, you found the most miraculous bright yellow swing coat ever. And again, (remember we're just imagining here!) you decided that the friends you were with would be mature enough to enter Club Monaco and behave themselves, just for a minute or two, while you tried it on. Well kids, if you happened to be with a certain toolchest, you'd be wrong. Luckily, when that friend tells you you look "like a giant vajayjay" within minutes of entering this store, you know you've got back up from the fabulously catty staff. I'd typically be mortified if I were compared to genitalia while wearing a store's design, but at Club Monaco I'm comfortable enough to laugh it off, thankfully. Service has always been great here, despite my friends' commentary on their fashions. I've really liked the direction they've headed in the past year or so with the very tailored pieces and modern design. Prices are a bit high but nothing too extravagant. read more

I love Club Monaco, I do not love this Club Monaco. I wish I could get away with a monochromatic wardrobe. For work basics, a fun, dressy outfit, or just something that's going to make you look together and sharp without much effort, I shop here. The prices are on par with J.Crew on up and their sales can't really be beat. From time to time you'll be able to score a cute dress for under $50, and a sweater for $40, and it won't be hideous because it's in a grey-black-white-brown tone. (In contrast to, perhaps, the sale items at J.Crew which leave you with a chartreuse sweater that you bought because - how could you not? It was on sale!) This Club Monaco location on M street, one of the few in the DC area, is always neatly stocked, and the staff is always quite friendly. Sometimes the friendliness borders on scary but I'd rather have someone be polite than ignore me. Friendliness aside, I recently had a customer service issue at the store. The manager incorrectly rang up a pair of pants, promised me free tailoring, and when I returned to have them tailored he gave me a "I don't remember you, I did NOT ring you up" attitude. I was affronted at his attitude towards me. I would have gladly handed over the difference in the price of pants or even for the tailoring itself had he politely explained the mistake, but for him to rudely insist that something wasn't his fault and look down on me is the exact opposite of customer service 101. read more

Club Monaco. It's classic, minimalist chic--like crimson lipstick, a french manicure and glossy hair. It's the type of clothing you wear at around 11am on a weekday morning in the Cote d'Azur, legs crossed, staring people down behind your giant black sunglasses and chainsmoking while nursing a furious hangover from that simply absurd party you went to last night, where the son of a Greek shipping magnate spilled his tea-infused Reyka over your couture dress--and do you know how hard it is to get stains out of silk? Then a ridiculous, bleached orange America starlet walked in and COMPLETELY ruined your night, poaching that simply adorable Croatian ingenu--just signed with Armani, don't you know--who has no idea what such a tryst will do to his reputation. Hmph. He will be invited to all the best parties now. Life is so unfair. Alors, ouais, un express et un autre cendrier s'il vous plait. Now, after that flight of fancy, Club Monaco is expensive but has kind of awesome sales. A lot of their clothes are made for women twice my length and half my girth. That is to say, I feel fat when I go in there, fat and poor--but their sales are delightful and with careful and dogged perusal, one can often find relative bargains (that is, one can find clothes that would be full-priced at other stores but are half-priced at this one). I like this store because you can sometimes pick up ridiculously trendy pieces that nobody else would wear--in DC, at least, like a pair of high-waisted black pants for 50% off which YES I bought--because, well, it was on sale and I might as well try. For some reason, Club Monaco always employs only the most fabulous creatures who have the unbelievable ability to convince me to buy rather odd pieces of clothing. read more

4.5 stars--I'm very fond of this place. Let me count the ways: 1. Really attractive (and helpful and nice) staff. 2. Beautifully tailored clothes, mostly for work, but some for playtime. Classic pieces that you can wear forever, but that have some sort of fem or modern twist so you're not too DC bland. 3. For students: 20% discount with student id! 4. Free pants hemming on full price items and $7 hemming for sale items. 5. Great belts. 6. Great prices on sale items. Small nitpicks: 1. The clothes are very well made and durable, but ouch, full price is a little steep. 2. Sometimes sale stuff for women is interspersed with the full price items instead of being all in the back clearly marked sale section, so hunt through. 3. They do employ a lot of silk, cotton, and wool, but there's also more synthetics being used lately, which I'm not such a fan of. Always a worthwhile stop when in Georgetown, and more guys should shop here instead of wherever it is you get those horrible pleated khaki pants. read more

I used to love popping into Club Monaco to see what this store was trending. There was a time where the quality of its clothes and the eclectic nature of its setting made this a unique shopping experience. I was in there recently and was disappointed in not only the lack of color in the collection, but the fabrication of the garments themselves. The materials used in a lot of items belong at a lower price point. The Jagger B (my favorite shirt for working in the studio) is no longer made by Club Monaco. Their denim, while modest, fit me perfectly and I'm sad to say they don't carry them any more. If you're shopping in Seoul or Dubai, do give Club Monaco a try. It seems in these locales the products are more diverse and come from different (higher-quality) suppliers. Who know Club Monaco could smudge New York's luster. read more

What? Friendly customer service in Georgetown? No freakin' way! Seriously?! The staff at Club Monaco was great. Maybe it's because they weren't swamped with customers, maybe they just enjoy their jobs. Whatever the case may be, these guys are willing to help you find what you're looking for. Or they'll just let you browse. No pressure, and no attitude about getting a fitting room. The clothes were great too. No, there is not a lot of color here, but in a season dominated by yellow, retina-burning fuchsia and puke coral, is that really a bad thing? Are you looking for good quality spring basics that won't make you look like a circus clown or a scoop of mint chocolate chip ice cream? This is your place. It is a sea of black, charcoal, gray, white, off-white, khaki, champagne and just a hint of purple. Club Monaco will supply you with quality basic goods that will last season after season. Transitional pieces, people! They have them! Without ruffles! It's a great place to shop. Prices are about the same as J. Crew, but they seem to have a decent sale rack too. Highly recommended. read more

I stopped in Club Monaco for the first time recently, and am still trying to figure out exactly what I think about it. The biggest point in favor of the shop was the service: I was with my friend M. who was looking for some warm outerwear, and the woman who helped us was not only very friendly but also very knowledgeable, both about the Club Monaco line and also about general fashion concepts/ideas, which facilitated some really enjoyable conversation and suggestions. M. ended up with a very cool vest: dark grey cotton outer, lined with thick, near-black shag fleece but still sleek, very heavy and warm but surprisingly slim, and at a really great price. He also ended up with some cotton/cashmere hobo gloves, which give off a strong "down on your luck" vibe until one feels their buttery smoothness, at which point they give off a much more inexplicable "down on your luck, but for some reason still splurged on cashmere gloves" vibe. Other than these items, however, I was very unimpressed with the actual clothing in the store. I looked at a lot of their dress shirts and casual button-downs, which seemed to be of somewhat low quality for the price range (circa a hundred bucks for a shirt), and mostly reminded me of how dress shirts look and feel at The Gap. They also had a lot of turtlenecks, some really ugly rugby shirts, some western pearl snaps with strange non-classic but also uninteresting colors... basically it seemed like RL Rugby, only with more plain black and white shirts. As other reviewers have mentioned, Club Monaco basics seem nice, but for plain t's, v-necks, and hoodies American Apparel stuff is much cheaper, has a more stylish cut, and is available in more colors and sizes. To end this appallingly rambling review, I will summarize with: Club Monaco has awesome service and a few great finds (see M's holy-grail vest) but overall unimpressive clothing, especially for the prices. Time to rest my typin' fingers. read more

I don't understand this. It seems like a place to get great basics---If I need a black turtleneck, or a white T-shirt, I'd come here (I think (but am not certain) that Monoco comes from monochromatic, as most of the stuff in here is black, white, or some variation thereon. Then again, it could just be the look this season. Either way). But everything in here feels either oversized or undersized, and is incredibly deconstructed. Not Urban Outfitters deconstructed, but still. If you like the deconstructed look, this is your place. But why would I spend $75 on a shirt, when I a. had the whole shirt when I was 13, and b. could easily take a pair of scissors to it myself all for under $5? I don't understand. As I said, great place, very chic, very classy, but come on. At what point is fashion going to become about looking good again? read more

I also have to echo the reviews about the attitude of the staff. The instant you walk in, the staff feels super fake and not friendly. They act like it is an inconvenience to assist so, I just look for items on my own...the clothes are cute as per Club Monaco but the staff is just blah. read more

holla-club monaco just gave me a new awesome minimalist gray dress on sale for 29 bucks on mstreet. love it! thank you to the m street club monaco. a plus also for allowing me to try on clothes in peace-even if i was taking the heavy gold chain necklace off the mannequin to try on-salesperson just smiling at me (i must have looked extra cute that day for them to be so indulgent with me!) either way, loved it. the only thing? i had to wait a bit-and my friend had to holler for service when i was standing at the counter ready to pay and get out the door. read more

I'm thrilled a Club Monaco opened in Georgetown as now there is an option besides JCrew. My one complaint is that the clothes are rather expensive for what they are. However, the store does sell some great items and it's easy for me to find things I like here. read more