Pricing is fair and quality of workmanshipis outstanding. I…read moream female and they did not try to rip me off; that is sadly unusual and much appreciated. Nice family business.

Awesome job on giving my baby a facelift, wasn't sure what to expect when I got her back, but as…read morethe pictures will show they transformed my 20 year old vehicle to her sparking baby self . Highly recommend for any and all auto body work.

I had a fantastic experience with this auto body shop. I stopped by without much notice due to an…read moreissue with my front bumper, and they fit me in right away. The team was professional, efficient, and clearly knew what they were doing. They quickly diagnosed the problem and provided excellent service, getting everything repaired properly and looking great again. It's hard to find shops that combine quality work with genuine customer service, but this one absolutely does! I really appreciate how smooth and stress free they made the whole process. I would highly recommend this company to anyone needing auto body work -- they've definitely earned my future business! Nick

Everything went great. Top quality work and attention to detail. Fixed the scrape on our car. Looks…read morelike new. Most importantly to me is they communicated and did what they said they were going to do. Couldn't as for more! Thank you. Mike and Jill.

I came to Charlotte in 1976 for a job, which included working with the criminal court system and…read moreits officers. Before long I was asking my mentors to recommend someone for car repairs. Almost all the answers were Dee Gainey. I am still here and still occasionally in need of body and/or or other work. This family run business has never let me down and I know that their work can be trusted. They also have never objected to my asking lots of questions, which I always do. I recommend them very highly. Catherine C

These folks did a great job. Family run business. Everyone…read morewas super friendly and helpful. Quality of work was fantastic. Will use them in future.

Bad company long story short this isn't the company you'll want to give your car to , they pick and…read morechose customers who they want cars to look nice 0/10 do not recommend

Do yourself a favor, and never send your classic car to this shop if you're looking for quality and…read moreor good service. Long story short(ish) - I sent my 1965 Impala to them in February of 2024 for a new trunk pan, and body work (filling two holes, one on each rear quarter panel above the exhaust) as well as a paint job. Not only did I have to beg and please for photos of the car while they had it in their possession, but it took them until November of 2025 to actually send me a picture of the car and guess what; NO WORK DONE TO IT AT ALL! To make matters even worse, I didn't end up getting my car back until February of 2026 - They held my car hostage for an entire 24 months. And to my dismay, you could argue that I got the car back worse than how I sent it to them. The paint was chipped around the door jam, it's littered with drips, scratches, bubbles, and pock marks. I live in NY, and I had a local body shop guy come to look at it to see if we could save the car, but it's worse than we could imagine. The paint is only half the problem - the actual body work they did underneath the paint is warped, and I'd need to basically undo everything they did and start from scratch if I want to save my car. $10,000 down the drain. And guess what, just as a last kick in the tail - The trunk pan wasn't even replaced. They just welded the holes and put sealant to make it look like they put an entirely new one in. I wish I could do more than just write this review that most people aren't going to see, but unfortunately this is the best option for me. NEVER CONSIDER THIS PLACE A FUNCTIONING BUSINESS. - Oh yeah and one last thing to note by the way - I sent the car down to them with a high quality seal skin car cover, and got the car back with an unopened cheap $50 off brand car cover from walmart

I requested a repair quote. The material prices were 2.5x other quotes. Inapplicable material and…read morelabor was included. I have used them before. I don't question the quality of their work. I question their trustworthiness in pricing. I'm going elsewhere. Unfortunate.

Brought my wife's BMW 4 in after it got scuffed in a parking lot. Nate and John could not have…read morebeen more helpful, I got an estimate asap and the work was done on time and budget exactly as wished. Car looks great again.

Roman helped us out with a last second after hours pre-purchase inspection. He was highly…read moreresponsive and communicated perfectly throughout the entire process which ended up saving me headaches later down the road. He did a very thorough job and went well above and beyond expectations. I highly recommend you reach out to Roman and his team for any vehicle service/maintenance needs.

I was a customer of theirs last year. For a car that I had bought second hand. Long story short,…read morebefore they had even done any work on my car they asked me for a five star review. With no work done on my car. Second off, I had to go back to them multiple times to fix their lack of attention to their own work they did on my car. Like rushing an oil pan replacement. Not letting the silicone dry, causing me to spend hundreds of more dollars that I couldn't afford. All due to them rushing my services. Not only this but they would schedule work on my car but then would be bombarded with other companies using them to fix their cars and leave me to wait several more hours than promised because their priority was not on my scheduled fix. As well as replacing my shocks and then having to find out that my shocks were leaking. Nothing to do with how my car was but the amount of times I've had to go back to them to fix their OWN work was so so so ridiculous. As a business, they need to have a more organized business that does not treat customers like they are an inconvenience and need to do simple fixes right the first time. Not the 3rd time. I was very flexible and kind to them just to be paying them so much more than what the job actually costed doing it just one time. Communication skills with this business is also very poor. I was convinced that they were ignoring my calls. Respectfully this business has caused me way more amounts of stress and money than to be fixing any of my past issues with that car.

My experience was excellent with this shop, they were friendly, accurate with work, time and…read morequality of their work was also amazing. Price was also very reasonable after shopping around I am so grateful to have found and chose them!

If you want Sh*tty Window tint this is place for you…read more Don't get me wrong the person who guided me through the service was very respectable, he had excellent service and mannerism. But the person who did the actual tint didn't do it up to par. I don't like causing problems but when it's about things that I'm paying for , it's serious. I did not receive quality service or the service I asked for and I provided evidence. In the Agreement for tinting it never said no refunds, and I have the receipt. When I First got the window tinted he said it looks foggy and it will clear up, I waited a couple days and it looked horrible still. I asked if I can come in to redo them or I would want my money back and then he said he can't refund but he'll try to do it again, and it's not his fault if tint doesn't come out perfect, so then I said I'll wash the car or anything to make sure we get the best results. I showed up the next day and my appointment got cancelled 3 mins before my appointment at 8 am and it was very unprofessional. I came in the next day and wasn't greeted or anything, I felt rude energy and God knows I'm a man of good and don't let people energy affect me. When my tinting was redone he didn't show me the work, he just gave me the key and told me the car was outside and basically blocked me out from checking the vehicle and saying another complaint. So this time instead of going to them I took it to Capital One because that is unfair. Now I Have to pay someone else to redo them and remove the tint they installed because It was cheap quality. They even tried to reach out personally and kept calling my phone unprofessionally when they needed to call through the company phone number. They took my phone number from signed paper work and used it and that is illegal.

This was the first shop I went to in order to receive a quote for the repair of a scratch and dent…read morein my car. I was quoted over half of what ALL other shops and my insurance quoted the damage. They told me they were going to replace parts that don't need to be replaced at all, as well as they might even have to total my car. My car is currently valued at over 30k with about 6k worth of damages. Totaling my car is an absolute scam, and although they do have good reviews, there are also lots of reviews saying basically the same thing I'm saying here, but thank GOD I got out before working with them or signing anything. What really drove me away though was the fact that the person who did my "estimate" wasn't even a tech, and was extremely inconsiderate and rude. My car is fairly new so of course I was upset about the damage, and was just looking to get an idea of what a repair would look like. The woman kept reiterating "wow, this is a new car" over and over again after I told her multiple times that I was very upset regarding damage to a new car and nicely explaining that "yes, I understand it is a newer car." It felt as though she was belittling me the entire time, and then quoted me almost 20k worth of damage. When I expressed that I felt that was high, she insisted that if I went anywhere else that I would be making a mistake and accused me of trying to "cheap out" on a repair. She kept trying to tell me that I should go with them because they are "Honda certified" but there are plenty of other Honda certified repair shops that didn't quote me near this much or treat me with such inconsideration. Fortunately or unfortunately, I've had cars repaired before and I'm not naive to the process but this was hands down THE most unprofessional experience I've ever had.

From start to finish, Body Works Plus exceeded my expectations. The customer service was…read moreoutstanding -- friendly, professional, and genuinely caring. I loved the text updates that kept me informed of every stage of the repair process. I never once had to call for an update because they were always one step ahead. Since my insurance covered a rental, they even arranged for Enterprise to pick me up right from the shop, which made everything so convenient. When I got my car back, it looked brand new -- you would never know it had been damaged. The office staff were warm, knowledgeable, and focused on making sure I was completely happy before leaving. They truly deserve 10 out of 10 across the board! One note for anyone planning repairs: depending on the extent of your damage and your insurance company's process, repairs can take around 3-6 weeks. I dropped my car off on September 25 and picked it up Thursday, November 6. While I wasn't expecting to be without my car that long, the quality of the work and service made it absolutely worth the wait. Highly recommend Body Works Plus -- they set the standard for excellent service and craftsmanship!