Ordered online and got it in a few days so can't complain! Easy to get in touch with live chat and…read morethey were super helpful, at least with the questions I had. Looking forward to using this thing.

Yuck! Customer Service sux! Be careful with them. They had CAD pricing and charged USD when…read morepurchasing. No adjustment for the exchange rate because they say "That's how we do it". Avoid!

The company I work for ordered some products from here. I am in the middle of our year end. I have…read morehad contact with the ordering and invoicing process, therefore, my first hand experience was through the communications department which was awesome. We had labor and truck supplies accommodated back in January of 2015.

We have been to Benjamin Moore many times at their old location on 202nd Street in Walnut Grove and…read morebenefited from excellent service. Unfortunately, my husband went in to his favourite (no longer) paint store and received awful advice based on very specific details from him regarding what he wanted painted and the coverage he needed for an outdoor deck. When he started using the paint and discovered the manager had sold him the wrong paint, he called back and was rudely told that he was to blame. I went back with the paint to the store and the manager was also dismissive with me. Both of us have recommended this store to other homeowners, but never again.

Really nice to deal with, and very informative! Neat store, easy to get to…read more Would visit again :)

Benjamin Moore has chalkboard paint that custom to the color I want! I stead of the boring black…read morechalkboard, I'm going to have a beautiful unique color chalkboard at our wedding reception! I called before coming to the shop, the lady was very helpful over the phone with choices and prices. She sounds very friendly. As I arrived to the shop on a Saturday afternoon, it was busy, 4 staffs with about 6-8 set of customers, but staffs are very attentive, would come to me even when they have customers who are thinking. Staffs are very helpful when I have questions about using paint the first time, short and sweet tips. Staffs also make sure I have tools to use the paints, can openers and stirring sticks, but not pushy about other products, My 2 custom paints were made within 15 minutes, very efficient! I would definitely come back for paint in the future!

I deal with this location a lot for work and I always like coming here. For mainly two reasons, I…read morecan phone my orders in and have them ready for pick up whenever, and two they open at 7 am in the morning, so if I am in need of paint even at this unnatural hour (and it has) then Benjamin Moore is there for me. I understand that they also have an in house design service that is there to answer any and every design question you can throw at them. They also have a full selection of types of paint, brushes, rollers, tape, and drop sheets. One of my favourite things is the convenient parking located in the rear and is perfect for a pick up and run occasion, no meters or traffic to deal with!

I'm not quite sure about the negative comments here as they do not reflect the Design Lighting I've…read moreknown since 2002. I have enough knowledge about the history of this company as it grew to what it is today. They are very organized and sales staff are trained to give their absolute best in helping customers. I wonder if the negative comments are for another store named Design Lighting which is definitely not the one in Langley (previous location) and in Surrey (current location). I am not an employee of this company but do business calls regularly. Over the years, I've seen how the staff attended to customers. They are helpful and knowledgeable. Their operation is computerized from day 1. They know their items and their stock position. I'm sharing this because I cannot believe the negative comments I've read. Also, the reviewers are US based customers so I'm wondering if there's a case of mistaken store identity here. Thank you.

Customer service extremely poor. Staff are really unfriendly. I bought three fixtures on sale and…read morewasn't told they were a final sale. The receipt said it but isn't highlighted so didn't realize this until I came back to exchange it for another fixture I'd been considering. The staff on the weekend couldn't over-ride the exchange from a final sale so had to call the manager the next day and make another trip out to make the exchange which was for a more expensive fixture as well. There was only one staff at the front counter that managed to break a smile in the three visits I had to make. Really not impressed at all. Could have found the same on Wayfair with a lot less hassle. Beware if you want to return or exchange anything, they really don't appreciate this.

I've ordered from Vista a couple of times now and would highly recommend. Excellent communication,…read morecompetitive prices, fast delivery, great staff!

Just happened to drive by Vista Materials a week ago.. just a few miles from our home so we thought…read morewe would give them a try. I signed up for their newsletter and received a coupon for free delivery. We placed our order last night and were given a one hour window for delivery. Our driver arrived right on time. The truck is huge and our driveway somewhat narrow but he carefully backed down the spot we wanted the gravel. Then he pulled forward to put the rest of the gravel near the street (as that area has worn thin despite raking). Very reasonable price, free delivery and excellent customer service/friendly and polite driver. We will definitely be calling them again soon! I highly recommend getting on their email list for any coupons, special offers. Thanks Vista Materials !

great customer service ! FAST DELIVERY ! lots of variety and options ! i had a issue with my order…read morebut they helped and fixed it in a timely and professional manner. order : #2017 thank you

Like walking into the old days mom and pop feeling store... staff are ABSOLUTELY INCREDIBLE,…read morefriendly and knowledgeable.. the store manager sue is great, accommodating, friendly, knowledgeable and full of tips and tricks...always makes it feel like your truly valued as a customer... Hours and great, and great selection of paint sundries... Had a small issues with a mistint, the didn't even blink and eyelash.. the entire 5 gallons were retinted, applied to a primed surface for testing and color matching.. the rock ! Prices are great, but even better when they offer a buy one get one deal... they will let you buy untinted base and color at a future date.