As first time home shoppers, we were clearly out of our element. Rick showed a ton of patience and…read moreunderstanding in guiding us through the entire home shopping/purchasing process. Throughout our experience with Rick we were impressed by his level of professionalism and knowledge of all aspects of sales and purchasing. He took personal time to walk us with kid gloves through every step and guided us through uncommon aspects of home selection. We found Rick to have our best interests at heart at all times - we felt like family. Rick truly has the customer's best interest at heart, never was our experience sale driven. We were so lucky to have found such an amazing realtor who we will refer to all as no one is better. Thank you Rick for everything. Arthur and Christine Robinson

Dishonest con man DO not trust him. We had an agreement to list my home for 2% listing commission…read moreafter a buyer was found found he sneaked in under other terms that I needed to pay 3% ripping me off for $7200.00

As a mortgage loan originator, working with real estate professionals with the same work ethic and…read morecommitment I follow is a must. Scott is a true professional. He knows his market, the industry, and he is available to his clients throughout the home buying process. I will continue to work with Scott assisting buyers and I would recommend him to anyone who wants to work with someone they can trust and can count on.

I had a very positive experience with my realtor Charlotte Simmons. A friend of mine must have gave…read moreher my number because at the time of house hunting I was doing it solo and I received a random text from her and the rest is history. We met and discussed what I was looking for in a home. Single, never married, no kids with decent income gave me lots of options with my good credit score in a tough post covid market. She made a point early on that there are people out here looking at the same homes who have been searching for many months if not years and it is important when putting in an offer to stand out. We searched homes of various price ranges, conditions, locations ranging in the 413 / northern ct. and ones with multiple offers. Each home we looked at I learned something new as she explained what to look for that could be trouble down the line. My home is exactly what I was looking for. Although not on a body of water like a lake or in a wooded area, I made those sacrifices and put in one hell of an offer to purchases home I can proudly say is mine. I purchased my home June of 2023. Charlotte to this day still reaches out to see how I am doing and how the house is coming along by phone and by mail. I still use her welcome to your new home gift basket often and remind myself of the wisdom she has taught me to maintain the little things. I would highly recommend giving Charlotte a try if you are looking for a realtor and or looking for a new one.

Gabi was amazing throughout the entire process! We upgraded to a larger home and wanted a realty…read morethat was local to town. We found her through a Zillow search and instantly clicked. Gabi was helpful in finding houses that suited our needs, talking us through what was/wasn't essential in a home, offering us contacts for various providers, and reassuring our anxieties, and she was exceptionally patient and kind as we went on many many tours with our three small children!

We submitted an offer that was $32,000 over the asking price and fully understand that sellers have…read moreevery right to accept whichever offer they feel is best. We have no issue with not being the winning offer. What was disappointing was the way the communication was handled. Before our agent was notified of the seller's decision, we discovered online that the home went under contract. Days later, our agent finally received an email stating that "the seller has accepted a much higher offer than yours." The wording and overall tone of that communication came across as condescending and unnecessarily rude. Combined with the delay in notifying our agent, it left us feeling that professionalism and courtesy were lacking throughout the process. Buying a home is one of the biggest financial and emotional decisions most people make. Even when an offer isn't accepted, buyers deserve timely, respectful communication. Based on this experience alone, I would not choose to use this agency's services in the future, nor would I feel comfortable recommending them to others. I hope this feedback encourages more respectful and professional communication with future buyers.

If you are going to have an event for children, treat people with compassion. I didn't have anyone…read moreto help me out when Cuoco & Co. Real Estate in Longmeadow MA held an event to meet the Easter bunny and Bluey. After standing out in the rain for an hour we were rushed in with the staff muttering to themselves about how pissed off they were about the event. My daughter was hesitant to go up to the characters but we were continuously shouted at to hurry up. I myself can understand the incredible wait time was stressful for the staff, but the experience itself was awful. It will not be memorable in any way to my child because we probably spent less than a minute in the actual room with the characters. Having no one to help me, I was not even able to get a picture with my own phone because the woman refused to take one of us. I was told to scan a QR code where I will have to dig through hundreds of photos to find a rushed photo of me and my daughter. Standing behind a family, I overheard that this was not the first time the company held this type of event. Needless to say, we won't be back. The company would probably appreciate that since the wait time was ridiculous anyway ¯\_(ツ)_/¯

Brenda has been a wonderful Realtor to work with, and with her help - I was able to successfully…read morepurchase my first home in Agawam, MA. Being a first time home buyer, I wanted to purchase a multi-family so not only would I have the pleasure of not renting anymore - this home would be a wonderful investment opportunity. Brenda is dedicated, patient, and she truly took the search for my first home by the reins. She spent numerous hours on the weekend with my family, and I walking through different multi-families in 3 different towns in Hamden County. Once I found the home that I wanted to make an offer on, she was able to negotiate a great deal with the sellers agent - and she was able to make my dream of being a home owner come true. Throughout the entire first time home buying process, Brenda has been very dedicated and has made herself available whenever I had a question, regardless of the time of day. Buying a home is a really big deal regardless if it is your first home purchase, or your tenth home purchase - and during this process, you truly need someone you can trust. From the very beginning, Brenda is someone that I've been able to trust. She's very honest, she's passionate about her job, and she truly wants what is right for her clients. I trust Brenda, and I recommend her to anyone who is looking to either purchase, or sell a home in the state of Massachusetts, and Connecticut. I could not be happier with her services, and I am so thankful that we decided to use her as our agent in purchasing our first home. Thank you, Chris Desautels Agawam, MA

Carmen Palacios is an outstanding real estate professional, and I highly recommend her to anyone…read moreneeding assistance purchasing a new home. She offers a far higher level of customers service beyond her competition. I endorse her with full confidence because of the many subpar interactions I had dealing with other realtors before her. Other realtors I spoke with were not invested, uninterested, never called me back or followed up with me. They just took my name, number, and email address asked me a few questions as to what I was looking for, put the information in their portal database and basically told me to call them back if I saw anything interesting. I was just another "buyer" to them, giving me the impression they didn't care If I did business with them or not..And ALL of them told me I had to wait at least a week to meet in person to look at houses!! But not Carmen, I continued to do my research and found her profile on Trulia. Beside the fact that she has a wonderful professional realtor photo, I checked out her stats. Carmen has the highest percentage of multifamily homes sold among her competition!! That, is very impressive, and now Im a happy owner of my multi family home!! When I called her, she was excited, she asked me plenty of questions, we went over properties together over the phone, and we even went out to look at properties that very same day!! Carmen invested in me and offered superior customer service throughout the entire home buying process! In addition she has a extensive network of professionals who contribute to that very high standard! She understands thats real estate is a people business and it will serve her very well, because she will get repeat business from me, and I will refer family and friends. As a matter of fact, I already have. Keep up the good work Carmen :D

We have been using Annesa Borla for 30 years or more and have never been disappointed with h the…read moreresults. There are so many realtors so most people ask themselves the question, where do we start? Believe m call Borla and Associates, you will not be displeased. Most recently, she obtained tenants for our home. Both tenants were great choices and we could not be more pleased. I would be confident to recommend her and her staff to anyone interested in buying, selling or renting a property in the Litchfield County area.

Since Jan. almost 6 months we have had no tenants found by this real estate agent for our beautiful…read morelake apartment building? Why not? The tenant they chose for our other rental property did not pay rent for the first month!!! VERY bad agents. BEWARE!

Signature is great, I'd 100% use them again on my next real estate investment. Very professional,…read moreprompt with replies to my questions, and extremely knowledgeable