Después de 2 años volví a regresar a Roselle Motors está vez a comprarle un caro a mi hijo y como…read moresiempre Mike y su equipo siempre brindan una excelente experiencia de principio a fin. Desde que llegué al concesionario me atendieron con profesionalismo, paciencia y total transparencia. El equipo fue muy amable y resolvió todas mis dudas sin presionarme en ningún momento. Me explicaron claramente las opciones de financiamiento y trabajaron para conseguirme la mejor oferta posible. El proceso fue rápido, organizado y sin sorpresas. Salí manejando mi vehículo el mismo día, completamente satisfecho con mi compra. Se nota cuando un negocio realmente se preocupa por sus clientes y por brindar un servicio de calidad. Definitivamente los recomiendo al 100% y sin duda volvería a comprar aquí en el futuro. ¡Muchas gracias por hacer que esta experiencia fuera tan fácil y agradable!

We called regarding a vehicle and "Miguel" told us it was still available, but he was not going to…read morebe there to ask for "Juni" he would be expecting us. We get there, after driving an hour and of course the vehicle was sold Saturday and they didn't have time to update their inventory. It's all a scam to get people to their dealer to rip them off.

purchased a vehicle on April 03, 2024. Upon test drive , I asked the representative/salesman about…read morethe tape around the hoses and the tire pressure monitoring light. Cristian ( the representative) stated the tape was standard because it helped insulate electrical components of vehicle and stated the tire pressure monitoring light was coming on due to snow and rain. I drove vehicle home, but ride was bumpy and car seemed to be pulling to one side. I drove vehicle to tire shop , the shop said tires were bad and needed new ones. I called Cristian next day and he said he needed to speak with manager &would call me back. He did not call me back. I called on Friday as well, left a text message ( still have). Cristian did not respond. I drove car to auto repair place in Griffith, Indiana to have vehicle check up. I called Cristian again, after no response. I called New Wheels , spoke with someone named Cathy and was told manager unavailable after explaining the tire situations ( too bad ) to drive car back to dealership. On Tuesday, the autoplace in Griffith stated that tires had bad tires plus different size lug nuts on tires thst would have made it impossible for me to change tire if flat occured. Also, found that engine was washed to hide oil leaks and 2 significant belts were dry rodded. I sent Cathy the images of said challenges. She said she would speak to manager. Said that best thing was to drive csr back. I again told her it was a safety issue. I contacted warranty company but none of issues were covered. I psid autoshop to fix the problems. I sent NEW Wheels the billed receipt on April 15, 2024 to ask them to cover /reimburse me additional $769 that was spent to make car safe to drive. New Wheels has not contacted me back in over a week. Pleasant enough to sell car and make car look pretty. Changed what was conveyed over phone in person.

I purchased a 2021 Audi Q5 from this dealership based on the advertised features and condition of…read morethe vehicle, specifically including Apple CarPlay, Bluetooth connectivity, navigation/online functionality, and a properly functioning Audi MMI system. Shortly after purchase, I discovered the vehicle has significant electronic and infotainment issues that were either undisclosed or not properly inspected before sale. Issues identified include: * Apple CarPlay does not work at all * Bluetooth/device pairing is nonfunctional or unreliable * Navigation and online services cannot connect * SiriusXM song/title display continuously blinks on and off * The MMI system repeatedly displays "No data connection could be established" errors * The vehicle appears unable to properly establish network/service connectivity * System resets/factory resets fail with "The system could not reset" errors * The vehicle still appears tied to a previous user account ("Amy Forster has remote access rights"), indicating the system may not have been properly cleared/reset before sale * Multiple warning/error messages appear relating to online services and connectivity * Audi dealership evaluation indicated missing hardware/components related to connectivity/MMI functionality I specifically took the vehicle to Audi for evaluation because the dealership initially suggested the issue was minor and "probably just a switch." Audi advised that the system appears to be missing required components/chips necessary for proper connectivity functionality and estimated repairs could exceed several thousand dollars. When I contacted the dealership and asked to speak with a manager, the situation was downplayed despite the seriousness and extent of the issues. I was then scheduled for an appointment at Addison Auto Clinic on Tuesday at 8:30 AM -- notably after the dealership's stated 10-day warranty/guarantee period. This timing is extremely concerning and gives the appearance of intentionally delaying inspection until after the limited guarantee expires. Additionally, I was never offered an extended warranty at the time of purchase, despite the dealership now suggesting these costly electronic failures are my responsibility. Had these issues been disclosed beforehand, or had I been informed that major components may be missing or malfunctioning, I would not have proceeded with the purchase under these terms. This vehicle was advertised and sold with features that are currently unusable. The system also should have been fully cleared/reset prior to resale. The fact that another individual still appears associated with remote access rights raises further concerns regarding the dealership's inspection, preparation, and disclosure practices. At this point, I am requesting: * Immediate resolution and repair at the dealership's expense OR * Reimbursement/compensation for necessary repairs OR * An appropriate remedy under consumer protection laws for a materially misrepresented vehicle sale I have documented the issues with photos/videos showing: * Connectivity failures * Failed system reset attempts * Warning/error messages * Nonfunctional online services * Prior account still linked to vehicle * Ongoing infotainment malfunctioning Selling a vehicle advertised with features that are unusable or potentially missing required hardware is misleading and unacceptable. I am preserving all documentation for submission to consumer protection agencies, BBB, Yelp/Google reviews, and any further legal or regulatory action if necessary.

I purchased a vehicle from this dealership and also sold my previous vehicle to them as part of the…read moretransaction in November 2025. As part of the deal, the dealership was responsible for paying off my existing loan/lien with Ally Financial. After repeated follow-ups over several weeks, Ally confirmed that the account was not paid off and the lien remained open. The dealership repeatedly claimed payoff had been sent. A payment was eventually applied to my Ally account, but it was later reversed/bounced due to insufficient funds (NSF). Ally confirmed the payment was returned and the account remained unpaid. As of late January 2026, the lien was still not satisfied, interest/fees continued to accrue, and my credit and ability to obtain financing were put at risk. I have also not received title/registration/plates in a timely manner. This has been an extremely stressful and time-consuming experience and I would strongly recommend that anyone considering doing business here proceed with extreme caution and verify everything directly with the lender. I have retained all documentation including texts, emails, wire confirmation, and lender account history.

Was excellent on the phone. I'll bump to 5 if it goes…read morefurther, can't give full without a transaction completed.

EDIT: I never write Yelp reviews but want to share my full experience with this hidden gem…read more Did a lot of research on Yelp and visited many dealers/private sellers when deciding what type of car to purchase this time. Was referred to Kars Today and visited the location several times before deciding what type of car to buy. This place left me a very happy customer. Big takeaways: -Professional and courteous. Felt that Tahir genuinely wanted to help me find the right car for my needs. My interactions with everyone were always positive. CarFax reports were provided whenever available and the KellyBlueBook.com values were always similar to the ones I looked up myself on the models we were interested in. We have referred friends and family to them due to how pleasant the experience was. -Knowledgable. Helped me decide what type of car to purchase. I wanted something economical and Tahir walked us through all of our options (pros and cons of the makes/models we were considering) and what to expect for each car over the next few years based on his experience and what his buyers have told him. -Large Selection. They were regularly adding cars to the inventory over my several visits. Sometimes, the website did not have all of the cars that were on the lot but it might just be because they were newly acquired. I looked at both hybrids and regular cars. When I decided to purchase a Honda Civic, there was a nice selection of models (various years, good number of relatively newer models) to choose from. Some were still under manufacturer's warranty too, which was an added bonus. -Great purchasing experience. Completely hassle-free and fair. Was always allowed to make the decision without any pressure. No gimmicks or hidden fees--everything was straightforward and fair when negotiating. The owner seemed to be serious about growing a business that kept its customers happy. Overall, I highly recommend this place and will continue sending friends and family there.

After a lot of searching for a used Honda Civic I settled on the purchase from Kars Today. It was…read morethe lowest price from the internet dealers. This place offers the best deals from anywhere. The owner is very honest.

Came to this location to check out a vehicle I seen online. I was greeted by the owner and shown…read morethe vehicle I inquired about. It was exactly as described on the listing and even nicer in person. He was very informative and super honest. Had my mechanic with me and everything was right on point. Nice to still have this kind of service in this day and age. I will definitely be back for any future needs. Thanks!

They constantly lie. I bought a car and they gave me a car with a faulty ABS system, and I had an…read moreaccident. After that, the car had constant problems. I don't recommend it. These people are always scamming you. If you buy a car from them, you'll never be able to escape. I recommend you think twice before buying a car from them.

What a great experience and what a great guy! Adrian really cares what his customers think and he…read morecares about doing good business.He gives you the truth and keeps his promises. It is unheard of in this business about this kind of small, at home feeling type of company. He cares about his reputation and doing right for his customers. I am a passionate person and came off fairly abrasive because I expected to be ripped off or to haggle. But there really was no need. He was kind, calm, cool and just had a sense of authenticity about him. He was very calm and respectful. He answered all of my questions and I didn't really have to negotiate or bargain with him. He was able to really sell me a great car for an amazing price without the extra stress that you can expect at all the other car dealerships. This is where you go to buy a car, don't waste your time with other places because what ends up happening is other places will waste your time, waste your money and sell you sometimes not the best car. He's pretty close, he's in a good area and he's just a good guy Thank you for all of your help Adrian. I have attached a picture of my beautiful car.

My experience on ADMIRAL MOTOR is good. Adrian is a nice guy the costumer service is good. More…read morethan five years ago I bought for the first time it was a Honda Pilot 05 at this time my car is running great I don't have any problem with anything. Almost one year ago I was needing buy another car and my first choice was ADMIRAL MOTOR for his very good service this time I bought an Acura MDX 09 I don't have any problem this this car 100% recommended obviously if I need buy another car I will go there

This car dealership is AWESOME! Excellent prices for superior cars! Can't wait to get my hands on…read moreone of their cars!!!

If I could give this company negative five stars, I absolutely would. This has been the worst auto…read morebuying experience I have ever had. During the negotiation for my recent vehicle purchase, the sales team agreed to give me certain discounts, which made it seem like they were trying to offer a fair deal. However, when it came time to finalize the paperwork, those promised "discounts" somehow disappeared and were replaced with additional charges and fees that were never clearly explained beforehand. Even worse, shortly after purchasing the vehicle we started experiencing multiple mechanical issues. We ended up dealing with several repairs soon after buying the car, which should not happen when purchasing a vehicle that was presented as being in good condition. This created a lot of unexpected stress and additional expenses. The entire experience felt misleading and dishonest. What was promised during the sales discussion did not match the final paperwork, and the condition of the vehicle clearly did not match what was represented during the sale. Buying a vehicle should be a transparent and trustworthy process, but unfortunately that was not the case here. Because of my experience, I strongly advise others to be extremely cautious. If you are considering buying a vehicle from this company, please think twice before doing business with them. Based on my experience, this dealership is misleading and difficult to trust, and I truly regret purchasing a vehicle from them.

Bought a 530xi and 6 months later the bondo all over the rear quarter is cracked up. They do not…read morereturn calls and have 3 different dealers in the back room dealership. They get wrecked cars and resell after doing shabby work on them . They even bondo over the front clip frame where there is a huge crack. the previous dealer name was Midwest Auto place . This must be the way they dont get caught by the feds

Went here and found a ride that I really enjoy now. Wasn't having too much of a good day that day…read moredue to searching other auto places that wasn't willing to work with me and my situation. I felt like I wanted to give up and call it a day for ride searching. Then, I went here and the staff worked with me and explained the process of everything. They were super friendly and had told my family and I about some cool music apps and offered delicious tacos and candy. I'm now happy with my new ride and glad I went here. Thanks celebrrity auto!!!