Terrible communication with them. Started off with an email and they requested photos of what I…read morewanted stitched on beanies (9 to be exact) and I provided that right away with no response, so I had to reach out to them multiple times to see if they even got it. Then we finally agreed on services and timing after multiple calls to them ie they never would call me back after saying they would check on something or price. Was told it would take 2 weeks to complete and dropped the beanies to be stitched promptly. Waited 2 weeks and never heard from them so I drove in the next week to only find out that they messed up on some of the patches so they would have it finished the following Monday but then when Monday arrived, I didn't hear anything from them again and gave them a few days then drove over again to just find out they didn't even start the corrected patches. The whole thing took an extra month long and they still changed full price. It was actually very disappointing and I felt it was not very professional. Wouldn't go back there

STT has been incredible to work with. Their standards of perfection for jersey lettering is…read moreunmatched and I'll always trust I'm going to show up and pick up exactly what I'm looking for. They work directly with the pro teams in Seattle and beyond, and seem to have a database of every template from different teams and their previous year's uniforms. This is important when wanting a jersey designed from a specific timeframe - They've made the effort to do the research and make sure everything is perfect to match. See some photos of the jerseys from STT...all previously blanks or different numbers/players. On a couple, I've tried to unstitch them with a seam ripper at home to save a bit. One was showing signs of the previous lettering pretty badly and they even found a way to clean this up. I also just met the STT person who stitched the Jay Buhner jersey at his event today. Excited to get these framed.

Great customer service! I ordered Nike golf polos for National Doctors Day gift for doctors at…read morework. The embroidery looked great and the shirts were done and delivered early than expected!

I picked up our 185 printed t-shirts yesterday and was totally impressed with the images on them…read more There were something like 14 logos of varying sizes and they were ALL readable. I'd had visions of fuzzy imprints but all were clear. I know this involved a lot of work on the part of someone there to make sure they would print like this - and for that, I'm really appreciative. I would absolutely use them again!

This is a gift shop located directly behind the Space Needle with some classic Seattle souvenirs…read moreavailable. There isn't anything here that you wouldn't find elsewhere, but what caught my eye was the Chihuly Community Hot Shop glassware on display! Usually, the glassware costs anywhere from $50-60 in the Space Needle shop but these ones in the Expressly Northwest shop are sold for $20 to clear out inventory at the Space Needle gift shop. I've come to Seattle a few times wanting to buy the hot shop glassware! The pieces are so beautiful but the $60 price tag was always a little too steep for my personal budget - I'm sure it's worth it as the pieces take a good amount of time and materials to create, but I never jumped the gun on taking any home due to the price. I saw two that caught my eye this time around and paid $45 for both at the Expressly Northwest shop - what a steal! And the purchases directly fund the Community Hot Shop. If you're looking for a unique, one of a kind gift on a budget, this place is a pretty good spot! The staff member wrapping my gift was also very helpful and reassuring about transporting the piece + wrapped it very carefully! So +1 for great service too.

Good selection of gifts. I found some nice made in Washington coaster souvenirs (one was for a…read morefriend). And the prices seemed reasonable given the touristy area. The staff member I dealt with was so great at wrapping my gift and was happy when I didn't need a bag to go with it which was good.

If you are in the market very incredibly high quality tactical gear from a company that is…read morecommitted to getting you the best-possible product, then you should definitely consider Tactical Tailor. Though I have not personally been IN the Tactical Tailor retail store, I have purchased quite a few of their goods online through their website (http://www.tacticaltailor.com/index.aspx) and through other providers such as SKD Tactical. As such I cannot comment on the inventory in store, but I can say that the gear I have purchased so far has been great. To date I have purchased a thigh holster, dump bag, AK/AR Mag pouch, pistol mag pouch, MOLLE thigh panel, tactical vest, hydration system, and finally one of their flagship items, an upgraded version of the ALICE pack known as the MALICE (version 3 kit). All of those items have lived up to my expectations and I highly recommend each one of them. The MALICE is incredible. The improved belt, straps, and frame are awesome. If you were in the market for an improved ALICE, but did not want to purchase the entire system, the straps, belt, and frame would be a good way to go, though I really like the actual bag itself. It's huge, has more pocket space, is very water repellent, and the 1000D Nylon material feels pretty much indestructible. The only con I would like to mention on the MALICE is that it does not come with the internal radio pouch like the original ALICE. I called and talked to them about it and they said that is a modification they can add, but they do not offer it standard at this time (maybe they will in the future?). Not a deal breaker for me, but if it's a must-have and you're considering the MALICE you might talk to them beforehand and ask about adding the radio pouch. Who knows, maybe they'll throw one in for free? One of the items I purchased, the dump bag, was in their "fight light" category of gear, and it lives up to the description. It is very light, and folds up into a very small space when not being used so as to stay out of the way. Check all that out. Customer service on the phone has been great with Tactical Tailor. To ask questions and get information on specific items I have actually talked the customer service folks over there about four times now, and they have always been very helpful and pleasant. It has also been nice to get the same person over and over for the most part, giving it a lot more personal feel instead of feeling like I'm dealing with some giant call-center in who-knows-where-istan.

A good friend refereed me to Tactical Tailor. I ordered a Fight Light Operator Urban Pack in Black…read more When I got I was very impressed. I work in IT and I was looking for a good pack for my laptop and other required implements. Man is this this built well. Given the quality the price was a great value. As an old Marine I know when I have a good piece of kit and this is it. Thank you. I will refer Tactical Tailor to my friends. Ohhhh Great fast shipping too.

Got some custom embroidered hats here. Price is on point, staff is knowledgeable and worked with me…read moreto make my design look great. I've ordered custom stuff from other places before and they often have imperfections or the staff didn't really care if your design was actually going to come out looking good with the background, size, etc, so I appreciate HatStop taking their time and working with me. The final product came out looking super clean!!! Def recommend. Also, huuuge selection of hats and accessories that I haven't been able to find anywhere else in WA.

So much to choose from, the variety of choices is awesome. Great service and good prices!read more

When I came in, it was to pick up a last-minute scarf for the Sounder's game that was about to…read morestart The lines were long, but staff was able to get me in and out quickly. They had a few Supersonics jerseys and hats for sale, way cool!!

I like your products very much, but I don't know if you don't have similar products, NBA jersey…read morenbagearatstore.com

Southcenter gave me two different sizes and the lady's at this location made the exchange process…read morevery easy, saving me a trip Seattle. Very welcoming Thank you Katelin, Mo, Sonya, and Suvan!

These days good customer service is hard to find, so I don't really expect it, especially when…read morehaving to make a refund/exchange so I was preparing myself for some drama. That was not the case here, upon entering we were greeted by the staff, a man and a woman both said hello and welcomed us in. The Gentleman, Jordan was his name saw the shoe box in my hand and asked how he could help. I explained I ordered the wrong size online and needed to exchange, he went to the back but they did not have the right size so he offered to find a pair online and he had them delivered to my house in four days. The whole encounter was so pleasant and his customer service skills were top notch! I hope that the managers of the store see this and let him know what an exceptional employee they have in Jordan.

Great paint. Great color selection. They can match whatever you bring them…read more Painting the whole house with their products--including stain on the doors. Friendly, knowledgeable and great value.

The crew at Farwest Paint was extremely helpful and dependable in putting together some special…read moreformulas of stain matching for Brazilian Hardwood and mahogany on a pavilion style outdoor kitchen structure that I did on Mercer Island.