3.5-4 stars. Not the best and definitely not the worst. Satisfaction for a cheeseburger craving. First time eating here. Ordered a single cheeseburger. A pretty decent burger. Comes on a sesame bun unless otherwise noted. I really enjoyed the toppings. Fresh and plentiful with tomatoes, pickles, lettuce and their special sauce. AKA a thousand island style sauce. The burger itself had a good chargrilled flavor. My only complaint is that it seemed a bit cold. But for $10, definitely a good deal! The onion rings were good. Hot and tasty. The spiral French fries were just ok. The side ranch was good and I really enjoyed the garlic aioli. Friendly service and chill vibes. [[HIGHLIGHT]]A nice outdoor area with two tables and small lawn. Perfect for dining with your fur babies.[[ENDHIGHLIGHT]] Next time, I'm going for a shake. Loads of parking. Eat food and live life. SYOY. read more

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Food here is consistently good. I love the dipping sauce choices. The service is always so good, they're so nice. It's a great hole in the wall. Fries are amazing. read more

If we lived closer, we'd be here far more often given how much we all enjoy great burgers. My favorite here is the Sweet Rain Burger: bacon, cheddar cheese, avocado, fig jam, lettuce, tomato, pickle, red onion, garlic aioli, house dressing. The ratio of bun to filling is correct and all of the ingredients are high quality. It just hits the spot and I'll get a single patty if I need a light snack vs. 2 doubles for a proper meal. [[HIGHLIGHT]]The ambiance is a little quirky given whatever this building was used for before they moved in, but it's clean.[[ENDHIGHLIGHT]] Tables, kitchen area (what's visible), bathrooms, kiosk, soda machine, etc. And there's a fair number of tables despite most folks I know doing take-out here. Service is excellent. The prices aren't going to be the cheapest in town, but this is a classic mom and pop shop vs. a more at-scale corporate franchise or similar. Important to support local businesses. read more

Cloud 9 Burgers - Burgers Near Me - Bellevue, Washington

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I love this little hidden gem they have amazing burgers, my favorite is the sweet rain because it has fig jam. Service is good and [[HIGHLIGHT]]the painting son the walls are too cute!![[ENDHIGHLIGHT]] read more

Cloud 9 Burgers - Burgers Near Me - Bellevue, Washington

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A bit expensive for what you get. And some of the pricing is ridiculous. I was charged an additional $2 for getting my burger lettuce wrapped! And they didn't even disclose that before I paid, nor does it say that on the menu. The amount of fries they give you is also a bit surprising, less than a handful for each. I got the aloha burger and my sister got the kids grilled cheese. It was $40 for that and 3 sodas. $4.50 for a large fountain drink here. Will not be coming back. Wanted to support local instead of going to McDonald's but this was no better. read more

Cloud 9 Burgers - Kids Grilled Cheese Sandwich Kids - Burgers Near Me - Bellevue, Washington

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First of all, we are very supportive of our local neighborhood businesses and wish them all success. However, Sunday night we ordered take-out and came home with two cheeseburgers costing $22! As the website menu online stated - all burgers come with fries. Not anymore! Fries are now $3 extra. The business is "unclaimed" so I called and talked to the order person who said 2 months ago they changed the menu. OK - then, update your onsite menu! Burgers were a thin piece of hamburger but loads of lettuce, pickles and sauce, plus a thin slice of tomato and a few onions. They no longer have curly fries or fried mushrooms, but they do have sweet potato fries, onion rings and mozzarella sticks. Better burgers at better prices elsewhere. read more

We ordered the following: 1) Clam strips and fries 2) Mushroom burger 3) Fish burger 4) Large Fries The Clam strips were over fried significantly. I almost brought it back to them but it was too much trouble. Very surprised that they decided to serve it.... The Mushroom burger was also not good. Beef patty was dry and bottom of the bun was over toasted. Both Fish Burger and fries were reasonable. Overall, a very disappointing meal for the level of pricing. Will not go back. read more

This place is actually really solid considering the place that it's situated in doesn't look like a burger joint. It looks like it used to be some kind of old building that was converted to have a kitchen. I think it's the blinds that they have that also exceedingly make it look like some kind of weird office building that's been turned into a burger joint. So I never was interested in trying it because it looked so out of place. But I live so close that I couldn't put it off anymore and especially because it smelled so good. I was home sick and tired and I'm currently without a car so I decided to walk across the street to go get a burger and get fries and a marshmallow milkshake. The milkshake was delicious. The marshmallow flavor wasn't overpowering or too sweet. The fries were some of the best fries that I have had at a place. They were very similar in flavor and texture to Dairy Queen fries but I'd say actually better than Dairy Queen fries. The burger as you can see in the picture has very fresh ingredients, usually lettuce can make or break a sandwich or burger but everything was lovely. The service was about average for most burger joints, but definitely would go here over going to McDonald's or Jack-in-the-Box. [[HIGHLIGHT]]I think because it has such a lack of customer engagement and since it's so isolated, that's why I've taken a star off because it's not very comfortable, but the food is very good.[[ENDHIGHLIGHT]] read more

Cloud 9 Burgers - Bacon Cheese Burger - Burgers Near Me - Bellevue, Washington

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I ordered from the website so that the food would be ready when I arrived. The burgers, fries, honey mustard and homemade sauce are absolutely delicious! [[HIGHLIGHT]]It's a charming burger spot that you should definitely try.[[ENDHIGHLIGHT]] read more

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A little hole in the wall fast food american joint tucked in a dead plaza in the middle of a quiet neighborhood. Great fries were the highlight, very hot, fresh and crispy. Shakes seem to be popular (although did not try), and burgers seem to be their main thing. Portion size for price needs improve though. Burgers come alone without fries, cheapest around $10-12, running to around $22 for a double. For that price I'd rather to Red Robin where they come with bottomless fries. I decided to order clam 'n' chips, which was $12 for a small ($17 for a large). Fries as a side here cost $4, which means that the clams here are worth $8. I would say this is about $2 retail worth, max, of clams - it was barely a handful, hidden by the box mostly filled by fries, which was very disappointing. A lot of the small pieces were actually just batter, so the amount of protein as a whole were probabaly literally like 2 pieces of clams which is absolutely not enough for a meal, even for a "small." Service however was pretty fast, and food again was fresh. Not super busy but seemed like they had a few to-go orders. read more

Cloud 9 Burgers - Clam n' Chips - Burgers Near Me - Bellevue, Washington

Great Mom and Pop shop. The staff is super friendly and the food is delicious. The shakes are full of flavor. The strawberry is the best. read more

Cloud 9 Burgers - Bacon Cheese Burger - Burgers Near Me - Bellevue, Washington

Good burgers at very reasonable prices. I like that the burgers come with fries. Veggies were fresh. Burgers weren't spectacular but for the price they were good. [[HIGHLIGHT]]Family friendly casual establishment.[[ENDHIGHLIGHT]] You can order at the counter or kiosk. Service was friendly read more

Cloud 9 Burgers - Sweet Rain Burger - Burgers Near Me - Bellevue, Washington

[[HIGHLIGHT]]Cute eatery tucked in a quiet neighborhood.[[ENDHIGHLIGHT]] Ordered the blue ribbon bacon burger combo and was pleasantly surprised to find that the burger was flame-broiled and the fries were perfectly crispy with a great crunch but still fluffy inside. Probably the best fries I've had in a while! Went early for lunch so service was really quick. Will definitely visit again next time I'm in the area :) read more

lady was screaming at me over 50¢ cup she said that i should know that soda cups aren't that price after she charged me she was so rude honestly the food is good but service was so bad. read more

Cloud 9 Burgers - Burgers Near Me - Bellevue, Washington

I've lived in the area for over a decade and have noticed a significant increase in quality of food and service at this place. Most recently, we've tried the Korean fried chicken. It's honestly a hidden gem and really tasty. This means no need to go to Lynnwood or Federal Way to get decent chicken anymore! Super authentic and highly recommend. The burgers, milkshakes, and fries are all good too. There's plenty of seating inside but I've always taken it to-go and had no issues. Definitely give it a try and eat good food while supporting a woman owned small business!! read more

Cloud 9 Burgers - Burgers Near Me - Bellevue, Washington

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I got the double Rain Burger and it was so good and huge! Their fries are soooooo good! It's like they're battered maybe. Definitely going back. I was told the milkshakes are very good, too. read more

Still a really good neighborhood dining spot in south Bellevue, although prices have climbed since our last visit (and since the menu photos on Yelp were posted). I had the garden burger which is big and flavorful, but be sure to ask for it well done. I didn't this time and it was a bit mushy. My wife had the Rain Burger, which is her favorite and continues to impress. read more

Food was basic, but perfectly executed and delicious. Fries were the perfect mix of crispy with soft potato interior and the chicken and burgers were a hit. [[HIGHLIGHT]]The exterior and interior ambience is underwhelming[[ENDHIGHLIGHT]], but the value was exceptional. read more

CLOUD 9 BURGERS has one of the best burgers I've had in a while their fries are fabulous too. RECOMMENDED read more

Place has significantly gone downhill the last couple of years. Prices have gone up while quality and service has dropped a ton. Staff has been rude on multiple occasions and online orders have been over 30 minutes late. read more

This Place is what you expect as a local burger joint and it executes reliably delicious food.

Today I got a kids cheeseburger with fries and the fries tasted like fish :( I was disappointed

Pretty good spot. The burgers are definitely tasty and so are the fries. Gave it 4 instead of 5 stars because the buns get very soggy. Seems like they don't dry off the lettuce much. Water everywhere. read more

Sadly the other reviewers were correct. Over the last 2 years Cloud 9's service and food quality has gone down. Ordered online, gave me an estimate of 25 minutes wait and took 51 minutes to get my food at the window. Person working there also rude, didn't check the order and gave me the wrong sauces (minor inconvenience) but quality wasn't there and the wait time for a not very busy restaurant seems excessive. read more

The food is good. I ordered the aloha burgers. The milkshakes are also really good. However, the service is where you lost me. There's a young Caucasian man with shoulder length hair and he is not very professional. In fact he's not professional at all. The amount of attitude I saw was really something else. I don't know a single local restaurant that would have the audacity to be rude because 11 people came in to eat and didn't call before coming. Again, just terrible attitude in general. The way he speaks to people. Throwing our food on the counter with attitude. We literally came from the church across the street for food and milkshakes. Our presence was so frustrating for this employee that I don't know if I'd come back. I genuinely hope management or the owners read these reviews. I hope this doesn't happen to anyone else. It's unnecessary and will ruin your business. I just want to say again that the food is great. The parking lot is great too. There is no shortage of parking. I also witnessed this same employee eating in the front of house which is also a health code violation. There's a lot of stuff going on here that needs to be addressed. read more

Cloud 9 Burgers - Aloha Burger and French Fries - Burgers Near Me - Bellevue, Washington

Frozen paddies tastes awful, messy, $8 for very little fries thru DoorDash. [[HIGHLIGHT]]This place lacks care, charm, and service.[[ENDHIGHLIGHT]] read more

It's like a dive bar but a dive burger joint, 100% my jam!! I don't really review on service, just food, but the service is what I'd expect at an old burger joint; no complaints from me. Had the bacon cheeseburger - exactly what I wanted, just an old school American burger with those traditional flavors. Great burger!! read more

I love their burgers and side options. Good milk shakes too. Takes a bit of time but worth it if you call ahead

We came to Cloud 9 on a Saturday night needing a quick and casual dinner close to home. My husband got the Cheese burger and I tried the Sweet Rain burger because of the avocado and fig jam! My burger didn't disappoint - ingredients were fresh and the burger was tasty and messy, lol. My husband enjoyed his cheeseburger as well. We also tried the curly fries, which were exactly how we expected them to be. They could've been a little crispier, but we still liked them. Overall, this is a pretty good spot for a quick and casual burger in the neighborhood. The food is just a tad pricier than you'd expect for this type of place, but my husband and I agreed that we liked our burgers enough to go back again some day. read more

I wasn't on cloud nine with these burgers, but they're pretty good. I visited Cloud 9 Burgers for lunch and it satisfied my burger craving. Located in the Newport Hills neighborhood, it's among the handful of older businesses around this area. When I visited on a Saturday afternoon the place was busy. Many of the tables were taken by large parties and the place only filled soon after I arrived. A lot of families were here, as it seemed to be THE neighborhood lunch spot! They even have a framed picture of a local soccer league on the wall that a few youth soccer players who were dining in had recognized and pointed at. Gotta love local businesses like this. I ordered a cheeseburger, small fries and a small milkshake with chocolate and marshmallow. The food took a bit to get, as there were three other parties ahead of me. The menu features a lot of basic and specialty burgers and more, like a chicken strips basket, sandwiches and ice cream sundaes. It's on the pricier side for a casual burger spot, but the burgers are large and you can tell, are made fresh. For my entire order it was about $16, but I left feeling full. The cheeseburger had a nice grilled taste to it with melted cheese on the patty. I liked it. I just wish that it had much less of the shredded iceberg lettuce on it since there was so much of it. I ended up taking a lot of the lettuce off, so I could really sink my teeth in the burger. There's a secret sauce on here, that is similar to fry sauce, but not as ketchup-y. Still good though! They also gave me a side of the secret sauce with my fries, even though I asked for ranch. Yet the fries were good. They were perfectly crispy but with a soft texture. Milkshake tasted like a classic milkshake; I tasted more of the marshmallow than the chocolate. Overall, Cloud 9 Burgers is a great spot, especially for Newport Hills. I would come back if in the area for a burger. It was a solid place for one, and I enjoyed seeing many frequent customers here, which seemed to be their usual lunch spot. read more

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Their burger is great with brioche bun. Their patty is juicy and moisture. The atmosphere is not the best but their taste is one of the best burger joint you can find nearby. read more

Best Burger ever. The sauce is incredibly, the patties are juicy, and the curly fries are to die for.

I have never been so underwhelmed by such an overpriced burger. Not worth it whatsoever. At the $18 price point for your standard double cheeseburger, I'd rather put that money toward something a bit better. read more

Got three takeout orders this week and the foods were amazinggggg!!! the sweet rain burger is a must try, love how the savory and juicy patty blends in with the sweet fig jam! the burgers always come out nice, hot, and super juicy! everytime i need extra napkin so the dressing dont fall on my clothes! and a lot of lettuce... the picnic burger is also great, i got additional mushroom and onions, the burger is huge!! very flavorful, love it!! fries and fried mushroom comes out fresh because they are hot and crispy. hands down! i will definitely go back! There's outdoor searing so if u r looking for a perfect lunch spot in a sunny day, this is it! The price go up bc of covid so it's a bit pricy, but I would say the taste has make it well worth! read more

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Cloud 9 has been a favorite locally owned fast food burger spot since they opened, but we hadn't been back for a while so ordered our favs for take out. The Sweet Rain burger and sweet potato fries are my go to's. I order them every time we go to Cloud 9 and they were just as good tonight as they were the first time I had them. And of course, their fry sauce-so good. Cloud 9 is offering drive through pick up, but it tends to get backed up, so I picked up my take out inside and it felt Covid safe. And because its a small family business and they have a small staff, it may take a while for your order to be ready during these crazy times, but its worth the wait No inside dining yet, but there is a park nearby, or just treat it like an old fashioned burger drive in and eat in your car read more

I was disappointed to see some critics based solely on the old building. It is old and a bit worn-out but you're not here for ambience or fine dining, you're here for a burger and fries. It's got a real local, family-owned vibe to it. I've been a handful of times and I'm not the biggest burger fan - usually once a month I'll have one, and this is the spot I'll go to for one! I've had the classic, the double and (accidentally once ordered) the double with bacon. The beef patty is the best part of the burger, I can never finish the burger (any size) on my own. When I've gotten the double (both with and without the bacon), I've split it in half with my partner. Even when I get the classic I can't finish it. They offer lettuce wraps, with a good amount of lettuce. Never soggy, consistent burgers. The fries can vary in terms of crispiness but always good - I also can't finish them either. read more

I went here for the first time the other night. We ordered the "veggie burger", bacon cheeseburger, and 2 milkshakes. My kids didn't really like their milkshakes because they weren't thick enough it was almost more like milk. The burgers and fries were decent. It's not fancy on the inside but it's a normal hole in he wall burger place. read more

We came here on a saturday night and it was not busy at all. Unfortunatelly our order was wrong, we got the burger changed but we were missing an order of fries, we didnt bother to ask again for the rest of our order because the place got busy. So customer service is our mminus 1 star. The food was delicious, slightly above average good and it came out fast. I got a regular picnic burger and the meat was seasoned so well. My friend had the chicken burger and he said it was delicious and pretty big. My daughter had a cheese burger plain, which was the one we got wronh but overall she gave it a 4 star. Bottom line, we might come back if in town but wont go out of our way to try it again. Plenty of parking available and free wifi. read more

Cloud 9 Burgers - Picnic burger - Burgers Near Me - Bellevue, Washington

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If you're looking for an authentic, greasy but fresh burger, then this is your place. I placed my order online and it gave an hour wait time, I received a text about 15 mins later saying my order was ready to be picked up. My boyfriend went and picked up the order. I'm always skeptical of ordering fried stuff for pick up because it is usually doesn't taste as good. I was pleasantly surprised that the fries were still crispy and the onion rings were crunch upon arrival. We only live 10 mins away from this place. My boyfriend said they made the fries fresh when he picked up our order. I ordered the Aloha Burger, it was a little messy because it was smothered in teriyaki sauce, but that makes it good burger right? The 1/3 patty was a good size, took up almost the entire bun. This burger was good, it was just what we were looking for, a little greasy, a little saucy, a little fresh. My boyfriend is always hungry, I blame us really high metabolism. He got the Sweet Rain Burger with and extra patty and he was full after eating that thing. The best thing was the variety of sauces, we got ranch, honey mustard, garlic aioli and fry sauce. The garlic aioli was my favorite, but we enjoyed trying all of them. Thank you for the great service and great good, we'll be back! read more

Cloud 9 Burgers - Aloha Burger Onion Rings French Fries - Burgers Near Me - Bellevue, Washington

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It used to be my favorite burger and milkshake joint. The chicken sandwich's were the best. Fries were awesome. Burgers and milkshakes are still great. Chicken sandwiches are not good anymore. Fries are just ok. It is the only place I know now that does not have free refills on soda. read more