I was super hesitant about selling clothes here because, 1) I've never done it before, and 2) all of the clothing resale stores in San Antonio really seem to have low ratings! But I guess it's hit or miss. Here was my experience.
I went in during the work week (Thursday) at 3PM during my lunch. It wasn't terribly busy, but there did appear to be a bunch of bins they needed to go through. So they had me queue in, leave my bin there, and by the time I came back at 5:20PM after work, they had just finished reviewing my items. Unless you catch them right at opening, I recommend on planning to drop off your stuff and come back later.
The associate I spoke to was very nice and patient with explaining things to me. There were a few reviews out there that mentioned that the associates here are snobby. However, I could overhear most of the associates conversation and if anything, I found them to be almost OVERLY polite. But hey, I'd much prefer that! Here's the few things the associate had to say tip wise:
-They accept all types of clothing year round, BUT they are more likely to accept that seasons items then. (ie. bring spring/summer items during spring/summer, and winter items in the winter)
-They accept jeans. Year round. Period.
-For designer items, they will pay you 50% of whatever they plan to resale the item for
-For normal items, they MAY pay you anywhere from 30-70% of whatever they plan to resale for
Here's some tips I picked up:
-They don't seem to take a lot of the young branded items (ie. Forever 21, Rue 21, etc). Even in great condition. I noticed they took a lot of my Target, JcPenney and Cato items. Walking around the store, I also noticed this as well.
-If you have A LOT of shit (like me) to sell, bring it in smaller hauls. I plan on taking the stuff they didn't take to a different location or even try Plato's. But this way, you can be sure your item won't sell there. And if you're desperate to make the money still, try selling online. Otherwise the donation station it is!
The store itself was really well organized, had a huge selection for most sizes and really decently priced! (I found a work skirt for $4 that I held off on). However, I was a tad disappointed it two things. 1) the type of clothing they had. Yes, there was a lot of inventory to look through, but none of it was something I would consider buying for work (besides the one skirt). 2) I was a tad disappointed in my exchange. I sold a pair of wedges (worn once), 2 work shirts and a dress to them for a total of $14. I guess when you do the math... it makes sense, but was still a bit disappointing. read more