I stopped by Paris Hatters recently to look for a Stetson Open Road in Silverbelly. After standing…read morein the store for a few minutes without being acknowledged, I mentioned up front that I likely needed a larger size and asked if they had any in stock. I was told they didn't have any and wouldn't for several months. I then asked if I could be measured to at least get a sense of my size for future reference, but was told they don't measure because "all hats are different." I also asked about the possibility of ordering one, but received the same response that nothing would be available for months. I understand that inventory can be limited, especially for popular styles and larger sizes. That part didn't bother me. What was surprising was the lack of engagement--no sizing, no discussion of fit, and no guidance on ordering or alternatives. Given Paris Hatters' long-standing reputation in San Antonio, I was expecting a more hands-on and informative experience. This felt more like a quick dismissal than a customer interaction. I may try again another time, but this visit didn't reflect the level of service I had heard so much about.

Let me start out that I don't ever need a hat! But I do love hats and this is a place to get a hat…read morenot just any hat a real live cowboy hat. I have probably 15 cowboy hats and I just got one more here I'm going to go back and sport for a 30 X felt hat. I felt like I walked in on a legend, and Dave's Crocet was going to walk in at anytime. I love my new hat so much!!!!

I had an amazing experience with Penner's when I needed a suit for my upcoming wedding…read more When you first walk into Penner's you immediately get the impression of a store that knows exactly what it is doing, and trying to be. There is history all over the walls, and you can see this is a beloved family run institution. That immediately made me feel good. Everyone in the store is also extremely friendly and helpful, the service is top notch. I had signed up for an appointment for a fitting, and I had a very specific suit color in mind (dark hunter green). I knew this wasn't the most common color for a suit, and I was a little nervous because I've never been through the tailoring experience before. Matt came over and walked me through everything, he helped me pick out not only the suit that is perfect for what I was looking for but he also helped me find a shirt, tie, belt and shoes. He was with me every step of the way. My suit had to be ordered and altered since it's not a common off the rack color, the team at Penner's kept in touch with me the whole time. I never had any doubt that I was in good hands, and any questions I had were answered fully. The price for everything was also extremely fair in my opinion. I fully endorse Penner's if you're looking for suits, clothes, shoes or anything else wearable. There's a big selection, and it's not just suits they also have just about anything for men's wear. A great selection, and a family owned business. I feel very fortunate to have Penner's in town and I will be back!

Popped in here to look around... and the service and expertise was so dang good I ended up buying a…read moresuit! Looks great with the expert alterations included. Nice place and well stocked- unlike discount stores today. Won't be the absolute cheapest, but fair price for a great suit that hangs right and looks amazing! I am not yet one to wear a lot of Guayaberas, but this place has some top notch ones. Quality!

Super friendly folks on the phone and in person. I called Herb's after getting BS when I called…read moreanother local hat shop (see previous review). I told them what I needed done and they only requested me to come early as they are busy on Saturdays. First one to arrive the next morning. Show them what I needed done and in less than 10 minutes they had completed my hat back to the condition before my cat attacked the previous rattlesnake hat band. They made it better than the last! I pull out my wallet to pay for the service and they say no charge! But, I wasn't having that so I tipped the hatter via cash app. SUPER CUSTOMER SERVICE here Yelp peeps. Thank you for going above and beyond for a first time customer.

First time back in years to have my felt cleaned and re shaped. Waited almost hour to get it shaped…read moreand they still didn't get it right. Also now the hat is larger than it was. When I took it in.

Stopped in here while in San Antonio and loaded up on some western gear that's less available where…read moreI am. Receive some great service and bought a nice hat, and a couple of pairs of jeans.

Great selection of boots & hats. The staff was excellent, beat our expectations…read more Highly recommend & we'll be back.

I stopped in this super touristy store on my way to the Alamo. It's filled to the brim with Mexican…read moretrinkets. Anything you could possibly want to buy can be found here. Sombrero hats, shoes, Mexican dresses, toys, the list goes on. Be careful about the stairs; they are rather steep. I love how the signs tell you to keep your children with you. There is also another sign telling you that you cannot try on the shoes. I asked the salesgirl about it, and she said that they had lots of people coming in to try on the shoes, but not buying any. And then people who actually bought the shoes would come back saying that the shoes smelled like feet from all the people who had tried on the pair of shoes previously. True story, swear to God. I guess tourists have stinky feet! I was looking for a souvenir for myself. Warned about the shoes, I actually was looking to get either a Mexican blouse or dress as I had seen several gorgeous ones during my stay in San Antonio. The salesgirl was great in helping me pick out one, and even better yet, offered a discount if I paid in cash. Done. Best yet, after visiting Market Square, I noted that this store's clothes prices were indeed less expensive than the stores on Market Square. Same merchandise, different prices. I don't know how the other merchandise stacked up, but it does pay to shop around.

If you are ever traveling through San Antonio, then it is a must for you to stop by this store…read more They have everything you can think of. Cups, Mugs, Shirts, sweat shirts, shot glasses, skulls, puppets, jewelry, etc. Everything is reasonably priced.

Went in for a hat shape and got helped by Moses. He knew exactly what style I was going for and…read morekilled it. I will definitely recommend getting your hats shaped by him.

The staff is awesome and very supportive, I came in just to take a look at what they had. I ended…read moreup walking out with four jackets a hat and a shirt for some Christmas gifts, great deals friendly gentleman. Will come back soon!

Stopped at a bunch of western stores on her way across the country to ride her awesome BMW 1250…read moreadventure bikes. We sought out the craziest places from mountain tops to deep valleys to swamps and anywhere these awesome machines would take us including miles and miles back into the desert. On our trip, we stop by the store as we were passing. By far this was the best western store we stopped at across the country. People were friendly, had good selection of good quality merchandise. Ended up spending way too much money while we were in the store. But we love everything we bought. Keep up the good work and great selection

We stopped here in search of a cowboy hat, found a great one. We were greeted by friendly and…read morehelpful staff. Gil's has an ample supply of items for many of your western wear needs. I'll definitely return when I'm back in the area.

Always enjoy the events held at the Mercado. Today is the 2021 version of Fiesta de los Reyes…read more The usual beer, food and crafts booths you name it: gorditas, fajitas, tripas, mini tacos, chicken on a stick, etc. get you name on a rope bracelet. Get an airbrushed t-shirt or cap. Tattoos that last a couple of weeks. Music throughout the area. Rock, tejano, pop, bluesy. Go out the back door to the area under the highway. Always a good time there. I discovered hard seltzer. What a refreshing break from beer. Low cal, low carbs. Bud Light offers a peach , strawberry and I think a blueberry version. I tried the peach and strawberry, both tasty. 5% alcohol. Go there. Runs through tomorrow, June 27.

When I travel and take on the persona of tourist, I do things I would not normally do in my typical…read moreday-to-day life...like browse through souvenir shops. I do not like to collect anything and only purchase items that have a purpose. So this shopping setup goes against everything I usually gravitate toward. However, when on vacation I do like to get a taste of the local fare and perhaps grab a little something to remember my visit. Near where we were staying is the Market Square-an indoor/outdoor market boasting brightly colored, cheaply made and mostly imported items. There are lots of people, upbeat music and an energy that lures you in. Here, you can find a variety of articles of clothing, hats and shot glasses. I was looking for something that I could take to my son-something practical-ish that I wouldn't mind seeing around the house. We visited three separate times (it was a stop on our tour bus), but each time I left empty handed. The hours are a bit limited-they open at ten (or a bit after, really) and close at 4pm. There are restaurants sprinkled throughout, which might draw more people than the actual market. I would have liked to see some more high-quality, artisan made items rather than so many cheap things that were mass produced. Or more "consumable" items such as soaps, candles, candies, etc. But if you're looking for a souvenir without having to spend a lot of money, you just may find something here.