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Clock Specialists

5.0 (2 reviews)

Services - Clock Specialists

Clock repair

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3 years ago

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8 years ago

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Vernon Jewelers - A picture of the ring!!!

Vernon Jewelers

(23 reviews)

$$$

Shady owner. Took a gold bracelet here to resize - the young woman waiting on me said she'd have to…read moreget the owner to give me a price and they would keep it overnight for this and said she'd call me back. One week, no call. I call them, leave a message. No call. I finally get someone when I call, week two, and the woman tells me it would be very expensive to shorten. I ask when I can come get it. She will call me back. No call, three weeks. I leave a threatening message that I will be coming in and if I don't have my bracelet my next stop will be the police. Show up, no bracelet, relay my concerns. Young woman says it's in a locked office that she can't enter. Fine, get a call back that it's ready, go in and collect my bracelet. Three weeks to one month. During this I notice my voucher says "anything left longer than 60 days will be considered abandoned". So that's the scheme, I guess. Wonder how much merchandise there is ill gotten goods. Watch out, Salem, another disreputable store owner. On alert: Salem PD.

I stopped in to get my wedding rings cleaned and was helped immediately. Initially, they quoted me…read morea fair price for cleaning, but after inspecting the rings, they mentioned they didn't need much cleaning. Instead, they shined them up beautifully and didn't charge me a thing! The customer service was exceptional, and the shop floor was absolutely gorgeous--I'll definitely be back for future needs (and maybe something new)!

Jackson Jewelers - Got myself a little birthday present

Jackson Jewelers

(22 reviews)

$$$

I do not know if other customers react to the ambience inside the store or on the street the way I…read moredo. I am elderly, and remember a downtown very different from what now often looks to me like the Tenderloin. This is not the fault of this store, but circumstances now make entering like being processed into a high-security facility. The focus is now on high-end work, and general services like wristwatch band replacement are no longer available. The staff was faultless in civility and instead of saying no, we can't do it--as is so common nowadays--I was referred to another business which I happened to know was reliable. That is, it was informed advice.

First issue was with watch repair. They supposedly have an in-house watch repair person, so I asked…read morefor an estimate to realign hands on a watch (minute hand wasn't on 12 when hour hand was on a marker). I was told that the repair person was not at the store at that time, but they would get back to me with an answer in the next few days. They never did, and so I called back. Holy cow, the run around I received rather than a simple dollar estimate. I know it's expensive, but they refused to give me a straightforward answer. Finally, I was told that "they didn't cause the problem so it's not theirs to fix." Second issue. I called informing them I was going to buy a certain watch. I asked if there was a list to be put on or if I could prepay for it so that it was mine as soon as they got one in. The person on the phone said they could do neither, but suggested I come into the store frequently to check and see if that particular watch came in that day so I could purchase it. Yeah, I'll do that. I'll swing by every day to check. For crying out loud. Then the person suggested I come take a look at what they do have on display because there might be something else I'd like. I called another dealer. They took my information and called me two days later to tell me my watch came in. They couldn't "hold" it for me, so they allowed me to buy it over the phone and I could pick it up at my convenience.

Clock Specialists - clockrepair - Updated May 2026

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