brought jacket cleaning and pants for an elastic, gave me bill for $19.25. when I picked up…read moregarments told it was $37.25, $18.00 for the elastic which he never told me about. when I said why didn't he explain this to me in the beginning, I would not have it done, $18 for an elastic, unbelievable. The man started to yell at me as if it was my fault, as I asked why didn't explain it to me he just got louder and louder, walking to my car he was still yelling at me. I paid him,

My review is for the drop off service I received. I called Sims to verify business hours, and…read moreturnaround time which is 1 to 2 business days. I dropped off 2 slacks for dry cleaning and 5 shirts to be laundered which will be ready in 2 days. Had I dropped off earlier in the morning, it might have been ready the following afternoon. The counter clerk took my information and entered into their POS system. The overall process was quick and POS system seemed sophisticated. Update: I picked up my laundry and was pleased with the quality of work. Shirts were nicely starched, and slacks properly creased. Sim's will be my primary laundry provider.

Excellent customer care and service! They took care of a last minute problem with my son's suit…read morewithout any hesitation and with a smile. Great job and thank you for your kindness!!

Went to have clothes dry cleaned. I gave the lady 7 pants to dry clean. Let's just say I only got 6…read moreback and all of sudden she doesn't understand English or what happen to my pair of pants. First and last time going.

I've been using Bellboy Drycleaners for over a year primarily to launder work shirts or dry-clean…read moreother garments. They are a local small business owned by a super nice family. Their turn around time is incredibly fast compared to other places I've used. Also their prices are really reasonable. If you need to have an item altered they do that too. Overall this is an awesome business to get your shirts laundered, dry cleaning, or alterations.

This is the best dry cleaning and alterations shop I have ever used. The staff is efficient,…read moreprofessional, friendly and they turn around your garments in just a few days, not a week. Their alterations and cleaning are superb. Their prices are very reasonable too. I would definitely recommend anyone in the Worcester area to utilize their services.

Customer service is the key to success when dealing directly with the public. I was impressed upon…read moreentering this modest establishment. Eli was welcoming and helpful. My needs were simple but very important to me. The work required adjustments and tailoring to make a new linen jacket fit. Measurements were taken and the turnaround time was perfect for my needs. When I picked up the jacket was perfect in every way. Well worth the price of perfection. Definitely come in for the organic cleaning and trust Eli with all your tailoring needs.

Had a down comforter cleaned, service was very good and the comforter looks great! Location was…read morevery convenient and personnel are very friendly

I had such an amazing experience here! I brought in my prom dress to be hemmed, and they did an…read moreabsolutely perfect job. I was really nervous because the dress was delicate and needed to fit just right, but they were so professional, kind, and detail-oriented throughout the whole process. When I picked up the dress, it fit like it was made for me. The hemming looked flawless, and they finished everything on time, which made prom prep so much less stressful. The staff was also super friendly and made me feel confident leaving such an important dress with them. I got so many compliments at prom, and I truly felt beautiful wearing my dress thanks to their work. I would definitely recommend this place to anyone who needs alterations or dry cleaning -- especially for special events!

Bright Kleen? Well, why go anywhere else? Best home town cleaners, never had an issue with them in…read morealmost 30 years. On site tailor. Deliver what they say. Place is fast, easy, on point. Zero negative comments.

Friendly staff and excellent service ! They cleaned my wedding dress after 28 years stored in…read moreattic, came out amazing . Better than expected after not stored properly! Highly recommend !

Wonderful experience with Marty and his team, they always do such great work! Punctual, reliable…read moreand good quality.

This place is great for having alterations done and of course dry cleaning too. I got 7 pairs of…read morepants hemmed and she got them done in just a few days. They treat their customers right.

New to town an searching for a dry cleaner. Tried another in the area and was not overly…read moreimpressed. Walked into Pasquale's (which happens to be conveniently located next to my grocery store) and came away very hopeful after a warm greeting by a lovely couple. My clothes were ready for pickup as promised and the attention to detail (i.e. stain removal) was extraordinary! Prices seem in line with what I had been paying ($13 for a men's suit). This very happy customer has found her dry cleaner!

How does this place stay in business? I brought in two shirts and asked if they could get the…read morestains out of the neck. She assured me it could be done, but at an extra charge. $4.50 a shirt and the stains were not removed.......

The worst business I have ever been to. I would give it zero stars if I could. The lady at the…read morefront desk insisted that the 2 jackets I had to get dry cleaned were too small for me although they were both Large. She was very disrespectful. I wear the jackets all the time hence why I need them clean. She even argued with me when she wrote on the slip small and I showed her the size and she still went to the back to check over my word and the size on the tag. Ridiculous!

Wonderful Dry Cleaning - gets the stains out and nicely pressed. Haven't used their tailoring but…read moreintend to do so.

The best cleaners I have found in this area and I am not easy to please. Friendly service and…read moreshirts you can pull off the hanger and just wear. They're not over starched or messy.

Amazing dry cleaner. Always ready when needed and performs service as requested. I have even needed…read more24 hour services and they have accommodated no problem. Highly recommend!!