I brought a pair of expensive curtains from Anthropologie here to be hemmed. The difference between…read morethe two curtains is 3 inches, totally uneven and extremely noticeable. And it cost over $100. So upset.

I've traveled extensively on both coasts mostly in major cities, and the one thing I miss most is…read morethe charm and feel of a small town. I happen to be visiting friends in Concord and had an event that I needed to attend. I really wanted to showcase a stellar outfit for this occasion, and I found this incredible dress at Copley at Neiman's... ALAS it was 2 sizes too big!! Since it was on sale I couldn't leave it at the store and bought it with the mission of bringing it to a magical tailor. My friend recommended Village Cleaners as the first stop- she raved to me about their services as my friend had her wedding dress cleaned and altered there. K.C. the owner of the shop is Korean (Koreans are the sweetest people ever!) and she's as honest as they come. She was asking me what the dress was for- clearly I loved it bc I bought it 2 sizes too big and offered great suggestions in how to fit the dress properly to my body shape. K.C. was good about being transparent with cost and timeline, and I truly felt liked she cared :) The whole fitting experience at Village Cleaners was beyond what I expected- you normally get that kind of attention and kindness if you're spending a lot of $$$$$ in places like L.A. and NYC and even then it's not quite authentic. Since my dress (which by the way received so many compliments), I have returned with my dry cleaning, and found equally great quality. I just wished I lived in Massachusetts so I could return more frequently to get this service! Sigh!

I needed a very difficult dress tailored in 2 weeks time. She worked so diligently and even called…read moreme to discuss ways to work the dress to my liking. The dress turned out incredible and the entire experience was more than I could've asked for.

Kim is so good, and I have been coming fro 13 years. Great service and also tailoringread more

Been going there since I moved here in 2013.They are good cleaners and really good tailors. Helpful…read moreand kind.

my first and last time ever going here. I'd HIGHLY encourage anyone looking for a tailor to go…read moreelsewhere, as you will undoubtably be way overcharged! The owner claimed that the exuberant fees were specific to "the area"- if I drove to a tailors 2 towns over, I would have spent less than half the amount for my simple alteration.

Great service! Had alterations that turned out beautifully. I highly recommend this business.read more

Excellent service. Kind friendly staff. Pressed a bridesmaids dress that had been wrinkled during…read moretravel! It came out perfectly. Highly recommend.

Dropped off shirts for cleaning and I insisted that 4 linen shirts be washed. (I have washed these…read moreshirts on my own with no problems) When I picked them up I was charged for dry cleaning, four times the amount if they had been washed. Owner refused to admit that I said I wanted them washed even though she acknowledged that when I dropped shirts off. Will never do business with them again. Filing complaint with credit card provider. If I could rate them "0", I would.

I am not a big dry cleaning user, but the alterations I have had done, and the dry cleaning, have…read morebeen very good. Nice friendly establishment.

Very friendly and reliable local dry cleaner. They take extremely good care of clothes and really…read morecare.

Great neighborhood cleaners and the ladies who run it are extremely patient with my dry cleaning…read moredebacles. I recommend this local cleaners to anyone that lives in the area. Hours are typical and cost are typical.

I left my new, unworn, expensive Eileen Fisher skirt to have the waist taken in. They said they…read morefound a moth hole and would fix it. Then they found another. I do NOT have moths in my house. They said they didn't either, but another customer must have provided one. Both holes were near the waist, so they would be covered by a sweater. **When I got home I found another moth hole the size of a quarter in the middle of the back!!! **I am having trouble getting them to respond with a reasonable settlement offer.

I've been a customer of both the cleaners & the alteration service, for several years. Quality of…read morework has been great. I've never had a problem like some people mentioned here. The gentleman who's the owner is fairly quiet but polite. A few years ago I left them & went to Zoot around the corner. Zoot looked cool with the conveyor belt & ability for consumer to drop off their clothes at off hours. After several trips their, they ruined a really nice jacket I had. No live person was available so I called the costumer service. They didn't take any responsibility, they did t even apologize. I was done with Zoot & came back to Concord Cleaners.

Always friendly. Always remember my name. Have returned cuff links we accidentally left in a coat…read morepocket several times. They also have done minor repairs (buttons/hems) for us.

The old owner was fine. I had been going there almost 30 years. The new owner will scam you…read more I took in 5 sport coats to be cleaned. I counted them out on the counter _ "one, two, three..." in front of her . She gave me a claim tag that read $60. When I went to collect them she said, that "there were 5 jackets, not 4, and therefore the bill will be $80". First of all, in Massachusetts retail law this is illegal. Even if it were true, it's her mistake, not mine. Second, do the math: how would a fifth jacket raise the bill by a third? It's not worth fighting, as there are plenty of dry cleaners, so I paid and left. She scammed a well known local resident for $20. Life's little victories.

Terrible service, needed to improve on the attitude of service since this is unacceptable.read more

I never write bad reviews because I'm fortunate to get good service most of the time but I'm…read moreappalled as to how racist and rude the owner of this store is. He has 2 spots for his business and one he parks in so he got irritated that My niece parked in his spot for a second and due to all the snow she didn't see the sign and made a mistake. The owner came into Starbucks and berated me infront of all the customers and then I tried to move my car and another customer of the dry cleaner store who was looking to park there started yelling at my niece as well. We called the police and they are familiar with this owner because others have called in when he physically assaulted a customer for parking in the spot! This is not professional and no one should take this crap from him! I suggest everyone boycotts his store and his store should shut down!

Chez Leon Tailoring purchased 2 tuxedos I brought to its shop during the week of 8/5/25; the shop's…read morerepresentative was very responsive to my request to sell my tuxedos; the shop's inventory and staff were excellent all around

I found this place on yelp and they did a great job with my tailoring. Highly recommend.read more