Last time we got hamburger meat had a lot of griddle. Yuck!!! Pork chops tough as leather !!read more

The meat selection was not what it should be. I had to go to both locations because the Edes in Hilread more

Best deer jerky I've ever had! Slightly spicy, great smoky flavor, and the aftertaste is delicious…read more Not super dry or thin like commercially available jerky either. I seriously didn't think I even liked jerky until I had this one.

The store layout is beautiful. The food is a bit expensive. They tell you at the register that…read moreyou don't qualify to get discounts until you apply for a card. I was given a paper to take to customer service where you give them your information, and all they care about is "putting points on your card." He never did get the information in correctly so I could get a card. So.. another 30 minutes waisted for zero benefits. Forget about getting discounts or savings, they think if you know you are getting screwed out of saving money the first time, you will come back and give them a second chance. Nope. Basically, if you are on social security, do not shop here. They only want rich people who don't care how much they spend.

I own no car and ride the bus or wait for an Uber. Rude older lady at custom service desk requested…read morethat an employee take my groceries to my car so that they could bring the cart back inside. I do not care about your cart! I care more about my bad back and not having to carry bags by hand through the parking lot to the bus stop. Got asked by 3 employees to take my groceries to car in one trip. I appreciate the offer, but not every person in Amarillo owns a car, so stop bothering people! If they need assistance, they will request it. I lived in a city that had an amazing HEB where you put your own groceries on the belt, bag them yourself and take them to your car yourself. Prices are much lower at HEB because of this. Not all people in Amarillo grew up here and there are plenty of visitors. This is why this grocery store's prices are so high! All the employees doing unnecessary work that able bodied adults can do themselves. Save it for the disabled, elderly or anyone who requests assistance. It's not customer service, it's annoying and bothersome. Just have employees be on the lookout for carts in the parking lot. This location bothers me more than any other. You need coupons here to pay the regular price at Walmart or other grocery stores in other cities. High prices!

Everyone was very friendly and the guy I primarily dealt with was knowledgeable. I was interested…read morein a particular cut of meat, hard to find in this area, and they had it. Booyah.

Horrible customer service. I was mislead for 2 days about being able to purchase a neat pack. After…read morebeing recommended to come as soon as they opened and then leaving contact info and told it would be ready that day it turned out to be a w day wait. It was the most frustrating and disappointing experience I've ever had in Amarillo

Make sure when a customer calls in for product information and asks if they have in store they give…read moreaccurate information. We went into the store and they were out of what we wanted

I have an avid interest in all things bbq. This place is a world of dreams to anyone with a love…read moreand passion for bbq. They have walls of spice, rubs, you name it. They have so many types of grills, smokers and accessories too. I am from Chicago and wish we had a place like that here. I was talking to the owners wife last time I was there and I believe they do ship orders. Amazing place.

The food is delicious recommend going there. Good Service treat you like family. All Mexican items…read moreare there .

Very bad customer service. I was going to order something to eat from the restaurant section but…read morethe guy was there he was very arrogant I never r recommend this place and also never come back to this place.

I was very pleasantly surprised with this location for a number of reasons. I've been in here a…read morecouple times before, once just to check it out when I first got to town and the second time because I was looking for something specific. This time I needed to do some actual grocery shopping and this just happened to be the location closest to where I was so I decided to come in here. I started by getting something to eat at the deli/cafeteria because I was getting hungry and it was dinner time. I got the chopped brisket plate with fried okra and beans and it was all very good. The lady who served my food at the cafeteria type line was very nice and accommodating and informative. They have a nice little eating area where you can relax and enjoy your food. Then I headed over to the fruits and vegetable section because I had gotten a new blender and wanted to buy a few items to try out in it. I was shooting for organic as much as possible and bought half a dozen different things for reasonable prices. The only problem was they had absolutely no blueberries which is very unusual. I've rarely seen a store that didn't have some kind of blueberries whether they were cheap or expensive but the store had absolutely nothing. Everything else I was looking for they had though. I got some healthy looking bread which I was out of, wandered up and down the aisles looking at a few other items and checking to see what they had, added some boiled eggs and Berry Yogurt to my basket and decided I was done. Total paid was under $24. The lady that checked me out was very nice and to top it all off after I got out to my car a young man who was walking by asked if he could help me load my groceries. I said no thanks I got it so he proceeded on to his car, got in and drove away. That means that he was off the clock, yet still offering to help me if I should need it. I thought that was above and beyond. I wish I knew his name so I could compliment him to his manager but maybe they will recognize the description. He was young looking, maybe 20 ish, blond hair, tall and thin, and appeared to be getting off work about 9:30 p.m. on April 1st. if somebody from the store reads this and recognizes who it would be, please tell his manager how much I appreciated the offer. I will definitely try to come back to this location. It's probably about an equal distance from where I'm staying at Bell and 40 as the other locations I go to, Soncy and 45th.

I wanted the special Madi Gras ice cream that Bluebell has…read morebeen advertising. They didn't have it stocked. When I asked staff all they could say is they didn't know if they would get any. Left disappointed.

A.K.A. Merrick Pet Foods. Customer service SUCKS!!! Bones…read moreNOT meat were in a can of dog we purchased, and when I called to let them know was told the bones were HAND-PACKED and would crumble like a cookie if I crushed them. Um, no on so many levels. Meat is what I feed my dog, not bones, especially cooked ones. I pay for MEAT in the Organix not bones at $3.19 a can and a flippant response from them in regard to my concern? Well guess I will be buying something else. If I wanted to feed him bones for $3.19 I could go to the butcher and get 10# Amber was the CSR and she is too flippant for my liking. Lost a customer and they don't get a flip