Wonderful service experience with Dewald at Space City IT today. We called for help with our HP…read moreDesignJet T1700 Plotter today and luckily received same day service with Dewald troubleshooting our issue, cleaning out the spitoon, cleaning and changing the print heads and then cleaning everything up inside. Very professional, patient and explained everything very well. Even gave tips on future products to buy for the plotter and explained how things worked exactly. Also recommended us to get the proper diameter size paper spool. We reset everything and it worked perfectly! Thank you Dewald! Thank you Space City IT! Would definitely use for future and recommend!

I needed a printer looked at. Repairman told me what I needed. I had a second printer upstairs…read more He looked at it and told me what I needed on that printer also. He was really good and helpful. I will be using them from now on.

Needed a charging port cleaning and was done quick through and working again. Thank you to Aaron…read morefor helping out!

Walked in and was takin care of immediately. Really nice…read morepeople. Very friendly and helpful Replaced my screen and put screen protectors on fast. I highly recommend this business

Took in an Epson EcoTank all-in-one that had been flipped to the ground and the scanning bar was…read moreoff track. I had checked in advance with Nerds-to-Go and sent a photo of how far off the scanning bar was before I brought it in to confirm they could work on it. I understood that once they got into the machine it might be too expensive to repair and there were no guarantees. After taking it in and paying the $99.00 diagnostic fee, I got a call a couple of days later saying. It seems that they had done some more research and realized that given how far off the track the bar was, this was something they were not comfortable fixing and needed to go to an Epson-certified tech as it would require going into the motherboard of the machine. Although I realized that this might not work out from the get-go, from what I can tell, they did not even look inside. I am frustrated I paid $99.00 when they knew the machine, had a photo of the issue, and only did research after I brought it in. The people seem lovely and professional and I REALLY hope this was a one-off for the company and not the way they normally operate.

Tony and Whit at NerdsToGo took very good care of me and my laptop! I got fast and friendly…read moreservice. My laptop had been suffering from neglect as I've been spending more time with my desktop and iPad. So it started rebelling and functioning at half the speed of backwards. The guys at NerdsToGo waved their magic wand over it, and now it's like a brand new computer. The relationship with my laptop is rekindled! Thanks NerdsToGo!

Bought a wireless charger here and was told I could return it with no issues if it didn't work out…read morefor me. The charger worked fine, but the cable was too short for my usage. When I came back to return the item and get a refund, they denied me for no reason. The item was used once and was in perfect return condition when I came. Very disappointing - I'll probably just stick to online shopping now.

If you want to spend money for a device that will not come back to you in working order, then this…read moreis the place to spend it! I brought my iPad to get the screen fixed & before it was dropped off my Apple Pencil worked perfectly fine but after having to drop my iPad off to them multiple times due to this issue plus my screen popping out, I am stuck with a iPad and pencil that are glitching. The only response I have gotten is that there are no refunds, however, the job was done beyond poorly. GO TO THE APPLE STORE!!! To reply to the response below, I have since then gotten a new Apple Pencil and the same thing is happening so it is the SCREEN. The Apple Store said it was the PENCIL because they didn't know I got my screen fixed by you all because you told me not to tell them! Play with somebody else.

This is my go-to spot whenever I need a quick fix for my iPhone screen protector. I tend to drop my…read morephone more often than I'd like, so having a reliable place like this has saved me from expensive screen repairs. I really appreciate that there's usually little to no wait, and they take care of the screen protector replacement on the spot for me.

I only give 2 stars because the people aren't rude but I'm pissed that I brought in a phone to fix…read morescreen and left out with a camera that does not work properly. Crazy but true story . Brought it back in and nothing done to help

This absurd company stated that it would be $150 an hour for service plus parts…read more The technician was here a minimum of two minutes. He opened the print cartridge part and said we should try using HP ink and see if that fixes it. He asked if when I called in did they try to ask me what was wrong to diagnose on the phone and I said no. He said "Oh they must be super backed up because of the holidays and rushed and just go you booked) He then left. I went and got HP ink and it fixed the issue. The company then charges us $150 plus tax for the technician to spend 2 minutes in our office. I AM APPALLED AT HOW THEY WOULD THINK THIS WAS OK. THEY NEVER MENTIONED THAT IT'S A MINIMUM OF AN HOUR SERVICE. I WOULD HAVE NEVER AGREED TO PAY FOR $150 FOR A DIAGNOSIS THAT WOULD TAKE MINUTES!

Be very careful before giving this company any money. They are not honest…read more I paid 1400 to fix a copier and then they said that their were additional repairs that needed to be made in addition to the 1400 of repairs that we paid for. They also charged my credit card without my knowledge. When I complained the owner David said he would charge a restocking fee of 35%. Shortly after that he said via email, too much of a coward to tell me over the phone, that he would not be able to give me any money back. I said why I bought the parts that they advised me would fix the machine however the machine was not fixed. The repair man said the machine we had would only work if it was 100% fixed a partial fix would not allow the machine to work. He disassembled the machine to make sure we were getting every part we needed. I paid for three hours of labor and all the parts. Then it was still not working. That is when I was told I needed additional parts that he did not know about before. In spite of the fact that the machine was totally disassembled. Not honest people. Stay away. Not honest throughout the process.

I got spectacular customer service from this phone repair inside Walmart. My Apple phone screen was…read morebroken but fixed in under an hour. I was given a great screen protector privacy screen and a bottle of water when leaving. I highly recommend this phone repair service.

They lost the joycons to my nintendo switch and then refused to replace them…read more I brought in my nintendo switch which wasn't powering on. They said it would be about a 3-4 day turnaround to diagnose and fix. After 3-4 WEEKS of going back and forth with these people (and I was the one having to call for updates multiple times because they never called like they said they would), they finally deemed my switch unfixable. When I came in to pick up my switch, I initially thought they gave me someone else's switch back because the attached joycons were clearly not mine. These were scratched up, dented, and completely different colors than the ones I dropped off. I relayed this to the guy and he went in the backroom to look for my joycons. He came back up front and said he would have to talk to the manager and have him follow up with me, because he couldn't find my joycons in the store. About 4 days went by without a call so I had to follow up again and was told by an employee that the manager said there was nothing they could do about losing my joycons and that they would not replace them either, especially because my switch was deemed unfixable anyway...? So because they couldn't fix my switch, they felt it was appropriate to "lose" and then refuse to replace my joycons? Honestly at this point I'm questioning if they even gave me my switch console back. I've never had such an unprofessional experience like this. Stay the hell away from this place if you value your belongings.