I recently went to the Any Lab Test Now on Park in Plano to have my blood drawn for serum eyedrops…read more I sometimes have a difficult time with blood draws and appreciate a really experienced phlebotomist. This visit, I had the pleasure of having Sukhman Kaur draw my blood. Sukhman was professional, efficient and gentle. I hardly felt the needle stick at all and we were able to draw the amount of vials I needed. She was friendly and very knowledgeable about how to perform the task at hand. As an added bonus, the next day I didn't have a bruise where she drew the blood! I was sad to hear she was leaving ALTN for a nursing position but very happy for her. I hope her boss will consider having her work part time if she so desires. I would let her draw my blood any day! Thanks, Sukhman, for a great experience.

Karina and Daniella had amazing customer service. Karina was very helpful and positive, Daniella…read morewas focus and helpful.

I visited UCT this morning and felt at welcomed when I arrived. Dr. Anna Matthew is such a loving…read morephysician who truly cares about her patients. I was extremely emotional this morning and she waited patiently until I calmed down and then asked how could she assist me and wanted to make sure I was okay. Love her dearly!!!

Overall, it was a great experience. The staff and doctor were very nice, friendly, and helpful. I…read morewas in and out quickly, and I didn't have to advocate for myself to get antibiotics for my cold.

Dr. Lei is great! Kind, patient and thorough. I left relieved and encouraged…read more I waited for a little while to receive forms to fill out as no one was in the front. Once I received the forms and filled them out my wait time was very minimal, maybe 5 minutes. I had a 1:00pm appointment. The visit got progressively better with the medical assistant, Dr. Lei and a kind woman at check out. My appointment was during the COVID pandemic so I had to wear a mask upon entrance and during the whole visit because of their requirements. I was totally okay with that. Everyone in the office had masks and gloves on the whole visit. No reason(s) to take off a star(s). I will return for frequent check-ups.

I am writing this review to strongly warn others about the disorganized administrative practices,…read morelack of cost transparency, and frustrating billing handling at this office. If you choose to visit this practice, please watch your bank statements and insurance Explanation of Benefits (EOB) closely. My negative experience spans from the front desk to the medical chair: Administrative Incompetence: Upon arrival, I provided the receptionist with my legal name change. She completely failed to update it in their system. This simple mistake caused a massive domino effect, making it incredibly difficult for their third-party billing company to find my records later. Rushed and Uncoordinated Care: I waited 30 minutes in the lobby, and once in the examination room, the doctor actually left mid-visit to attend to another patient. Ultimately, 9 moles were biopsied. Thankfully, all came back benign, but they are healing very poorly and are incredibly painful. I now heavily question if all 9 were even medically necessary. Predatory Cost Transparency: When I asked about the skin tags on my neckline, the doctor immediately went into removing them without providing any warning about out-of-pocket costs or whether it would be covered by insurance. The Checkout Shock: At checkout, the receptionist spent 7 minutes typing silently before demanding a whopping $490 out of pocket. Thinking it was a required deposit or copay, I paid it. When I requested an itemized statement, I was told I had to call back in 3 days. The Billing Nightmare: My insurance EOB later revealed that my true patient responsibility for this visit was $0. The office billed my insurance $1,404, and my insurance paid them nearly $900 just three days after my visit. Yet, when I called the office's third-party billing company, they refused to give me an itemized statement and told me to call back at the end of the month. I called back a second time weeks later and spent 34 agonizing minutes on the phone. Because the front desk never updated my name change, it took them 11 minutes just to find me. I then found out they hadn't even applied my $490 credit card payment to my account! It took the representative another 19 minutes just to apply the payment I already made, and I was told it would take yet another 3 to 5 business days just to receive an email with my itemized statement. This office is holding onto money they are not legally owed based on my insurance contract. Staying on top of them is a part-time job. I will never set foot in this practice again. Beware--if you do not meticulously track your insurance EOBs against what this office charges you at the counter, you may be scammed out of hundreds of dollars that you will have a miserable time trying to get back.

I've been a patient at Internal Medicine Associates since September 2025, and overall, the medical…read morecare has been top-tier. The Pros: Dr. Bishop is phenomenal. Finding a doctor who actually takes the time to understand how a specific medication will mesh with your lifestyle and body is rare. She's incredibly thorough and has been very accessible via the patient portal whenever I had follow-up questions. The nursing staff also deserves a shout-out. They are wonderful and very understanding. During my last visit, one of the nurses gave me some great, practical tips for managing my allergies, even sharing what works for her own kids, which I really appreciated. The Cons: My initial experience was a total nightmare due to insurance hurdles. While that isn't the fault of the practice itself (third-party insurance is the absolute worst), it definitely made the start of my journey here rocky. More recently, they've implemented a new sign-in sheet process. Since this was a change from previous visits, I mistakenly thought it was only for new patients. When the front desk clerk asked me to sign in, she responded with a confused look and a bit of a rude tone. It was a minor friction point, but a little more patience for returning patients adjusting to the new workflow would go a long way!

Unprofessional office. I have problems every time I have an appointment. I'm charged incorrectly…read moreevery time. The same amount. And it always takes 5 people to figure it out. And u have standard insurance. They don't answer their phone, it's hard to reach them, they don't get back to you in a timely fashion, they use over seas support who is often clueless, the parking is terrible, people are rude, it's unfortunate because the doctor is great but she's leaving.

Came in for flu tests, and had the best service I have ever had in an urgent care. Our doctor was…read morevery straightforward and made sure our concerns were heard. This is one of the few times I was almost sad I didn't have to wait, because the coffee/hot chocolate machine was awesome. This is our go to urgent care.

I have been to a Breeze location in the past & had a positive experience so I think it is this…read morelocation and the provider we saw. My husband and I both had flu like symptoms with possible sinus infections. The provider barely did an assessment and did not listen to our concerns. She also refused to prescribe any medications. In addition HIPAA was violated when the provider told me my husband's results when he did not give any consent for health information. Not only was this a very expensive visit, it was completely useless & we now have to go elsewhere since we are now much worse. I went to Baylor and got prescribed antibiotics & cough medication. Please save yourself time/money and avoid this location.

The staff here is incredibly friendly and compassionate, with scheduling and registration upon…read morecheck-in being a breeze. They kept me posted on what was happening next and I never felt like I was "waiting" for very long. Even while changing in the dressing room... it was worthwhile to take a minute and read the encouraging notes posted in there, especially when feeling so vulnerable as you're about to get a mammogram. But what I appreciated the most, was my technician's calm and professional demeanor - Peyton also has an approachable personality that helped put me at ease, and her cues on what to expect next are top notch. Thank you to everyone here at Solis for all you do!

I had a mammogram three years ago and Solis reached out to me to schedule another one. Scheduling…read moreonline was easy as they had appointments the same week, but I couldn't see appointments later in the month. I had to fill out forms electronically when I arrived but was called back within five minutes upon completing the forms. I changed out of my clothes, wore the provided gown, went into a dark room, had a massive machine take pictures of my breasts, and that was it. I received my results within 3 business days. Overall, I am happy with the process.

15 years of visits - all have been excellent. Efficient caring staff and appointments available.read more

Kind doctors. On time appointments. Comfortable setting. Free, easy parking. Quick check-in.read more

Summary: I…read more*recommend* Envision Imaging on Plano Pkwy for patients in the area who have Diagnostic Imaging orders from physicians and surgeons. Details: Envision Imaging is conveniently located on Plano Pkwy near Marsh Lane. Gorgeous and sparkling clean medical office building. I had an MRI and CT Scan this week at Envision Imaging. Nurse was professional, a good communicator, friendly, and cheerful. It is wonderful to have a nurse who smiles and can relax a patient. Nurse explained everything in an easy way for me to understand. I appreciate her expertise and her willingness to have short conversations with me. She gently inserted the catheter that was used for contrast dye. She also gently removed the catheter after the procedures were complete. MRI and CT technicians were also professional and good communicators. They also explained everything ahead of time so I knew what to expect. Two days later I returned to Envision Imaging to pick up my CD-ROM of previous imaging. I also picked up a CD-ROM of the MRI and CT that Envision Imaging performed. Front desk staff was friendly and efficient. They quickly provided the 2 CD-ROM that I ask for. Thank you to the entire staff at Envision Imaging on Plano Pwky. I recommend this to patients who need diagnostic imaging. - SS

I truly appreciate all professionalism in their office. From the moment you walk in they greet you…read morewith a smile and make your check process smooth. The technician that perform my MRI both times made me feel at ease. The offer you music that makes you feel comfortable. I would use the imaging office as much as possible.