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    Clinical Pathology Laboratories

    2.6 (66 reviews)
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    Neil E.

    Honest injun, I try to find some redeeming value in even the worst of situations, but this one is a real stretch. However, I can avoid issuing the dreaded one-star review because one of three people at this CPL Lab did muster a half-smile. It never gets better at this CPL facility, from the 20-minute wait with no one here to the rude and surly people who work. And finally, to the phlebotomist who jabbed me, causing a pretty sizeable bruise. The staff constantly turns over (I never see the same people twice), and the music is too loud. Who runs this place anyway?

    Post draw gauze
    Serena O.

    I came to this location to have my blood drawn (my insurance only allows CPL lab draws), and I was seen fairly quickly. I had an appointment for 11:30 but arrived at 11:10 and since no one else was there they were able to get me in earlier. That was great. What wasn't great was the phlebotomist. She maybe said a handful of words to me collectively: my last name to call me back, then I sat down and she said "name, birthday," make a fist, take this off in 15 minutes. Her demeanor was unpleasant overall which I can understand- some people can be jerks when getting their blood drawn. The real issue was how she drew my blood. I have a pretty big healthy vein that is the preferred site of most phlebotomists. You can see it from the surface of my skin but it also pops out and doesn't move even when trying to manually roll it. Not only did she clean the area with an alcohol pad she touched with her bare hand, she was covering the puncture site with gauze while taking the blood. She couldn't see the bevel to know that she was moving it all around in my arm when switching tubes, which hurts. I assume she did that to save time on getting a new gauze to bandage me in since she never changed it after withdrawing the needle. The other part was that she inserted the needle so deep that I'm sure she went through the vein because when she put the tube on the vacutainer, nothing came out. She had to withdraw the needle slowly until the blood came out, which also was very painful. It seems that that's her technique - go too far then pull out. After leaving, I didn't bend my arm at all and waited to take off the bandage because I didn't want to bleed out (I've done this before by bending my arm). Before I took the bandage off, I could see that there was blood that seeped through the gauze. That never happens to me, aside from the one instance where I bent my arm. The gauze she used had more blood that penetrated the several layers of gauze than I've ever seen on any gauze and I get my blood drawn fairly often to know how quickly I clot. And I'm sure it's because she went through my vein. She was an older lady but this doesn't mean that she can use an outdated technique that doesn't follow a licensed phlebotomists standard. I'll likely avoid this location in the future solely so that I don't have to deal with this phlebotomist again. Side note: I have a license in phlebotomy (it is required for my actual career - so I don't practice it often) which is why I was able to see all the things that were not compliant with the current standards. Usually in these situations I give more grace because I know what it's like to draw blood but this was too much. I know the shortcuts people make and I know which ones shouldn't be taken. I'm sharing this review because any person that doesn't have healthcare experience would think this is normal practice when in fact it's not and it should be avoided.

    Door. Masks are required.
    Bella L.

    Came in right after my doctors visit. Around 9am, Singed in and a very short few minutes later I was tended to. Had Emilia (I believe is her name?) and she was very gentle and patient with me as I was honestly a bit nervous to get my blood drawn hahaha. I was very pleased with my visit here.

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    5 months ago

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    1 year ago

    In and out with the dreaded blood work from Drs. Love the courteous and professional atmosphere

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    3 years ago

    Always a great experience! Quick & efficient which I love since I'm busy. Everyone was also pretty nice.

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    5 years ago

    In and out in 10 minutes. Staff was friendly. Awesome place to go for bloodwork. I'll be coming back to this location for sure.

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    6 years ago

    These people desperately need help in training front desk to have manners and actually perform their jobs.

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    4 years ago

    They're rude and don't have manners what so ever. Please don't come here. Hopefully other locations have friendlier staff.

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    7 years ago

    Go anywhere else. Customer service is nonexistent. The staff is rude and spends more time chatting with each other than taking blood.

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    Review Highlights - Clinical Pathology Laboratories

    Quick & efficient which I love since I'm busy.

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    Preventative Diagnostic Center

    Preventative Diagnostic Center

    2.3(58 reviews)
    0.6 mi

    I had both the Cardiovascular Screening and the Heart Scan & Calcium Score tests. I cannot say…read moreenough about how glad I am that I did these screenings. However, not just because of the piece of mind of knowing my health, rather because of the kindness, compassion, and advice that was given to me in regards to another life event that I was / am experiencing coincidentally at the time of my tests. I almost felt that more time was given to me addressing that which is absurd when you think about how valuable every person's time is who works at this clinic. Preventative Diagnostic Center is great! I cannot say enough about it. If you have any concerns and are looking to get ahead of something or just want a piece of mind then make this place a priority!

    Bait-and-switch billing, pointless paperwork, and outdated service--avoid!…read moreI booked the coronary-calcium scan they advertise online for $165. My card was charged twice - $165 and then $434 (see redacted invoices) -- so a 30-second scan cost me $599. Staff shrugged it off and offered neither a refund nor a real explanation. The hassles didn't stop there: Redundant forms: Before the appointment I completed a long online questionnaire. When I arrived I was handed the exact same questions on paper and told, "You should have printed out your responses." Who brings a printout to a doctor's office in 2025? Outdated results delivery: Despite touting "state-of-the-art" tech, PDC still snail-mails results ten days later instead of emailing a secure PDF. The whole experience felt like a money grab masquerading as healthcare. If you value your time, transparent pricing, efficient intake, and basic customer service, steer clear of Preventive Diagnostic Center until they overhaul their billing and communication practices. GARBAGE!

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    Clinical Pathology Laboratories - laboratorytesting - Updated May 2026

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