Placed an order today! Excellent service I highly recommend this flower shop they were professional…read moreand efficient

Purchased a beautiful flower arrangement on 8/18/25. I asked for a cheerful arrangement and was…read moregiven exactly what I asked for. Would definitely use them again.

This is such a sweet shop with the most beautiful blooms. Justice was very helpful, kind and…read morecreative while we worked on a bouquet together. And the bouquet turned out perfect.

I called to make a request to change the color of the flowers and they were more happy to make the…read morechanges. They are very easy to work with. I would definitely recommend them and I would definitely use them again. Thank you!!

Primrose is a great plant and floral shop on Southport! I've purchases both bouquets and…read morehouseplants from here and have been happy with everything. One of my favorite plants we bought over 4 years ago from Primrose and she is thriving. It's called an elephant ear, and it has become HUGE over the years. It adds so much character to our home and we love it! The shop has plants of all sizes to choose from -- with options for plant novices to experts. I also love the shop pup, who makes every visit extra special. I love that Southport has this sweet shop and hope it continues to thrive!

Stumbled upon this plant store & so happy I did. The lady that helped us was so helpful. She even…read morerepotted a plant for us, so it would better fit our 16" pot. Our new ficus is very comfortable already.

I'm really disappointed with the experience we had here. My boyfriend ordered a bouquet for my…read morebirthday that arrived last Sunday, and unfortunately, it's been a letdown from the start. The main issue is that the flowers--Sylva Spray Roses--never bloomed. It's now Saturday, and they are already dying while remaining tightly shut. Please note, water was changed frequently, flower food was added and the stems continued to be cut. When we contacted the shop, they claimed these roses "aren't meant to open." However, after doing some research, these are indeed a garden-style spray rose that is known for a high petal count and a beautiful, ruffled bloom once opened. Even the photos on this shop's own website show them open. Misrepresentation at its finest. If these specific stems were meant to stay closed, that should have been clearly communicated. My boyfriend only agreed to these as a substitute for his original choice, which was discussed over the phone, and he wouldn't have chosen them had he known they would stay as closed buds until they died. I'm not sure anyone would choose to pay hundreds of dollars for flowers that never bloomed. A few other points that made this a poor experience: Lack of Care: The stems weren't cut properly (weren't cut at all), and the bouquet arrived without flower food or any care instructions to help them along. The Card: They managed to misspell a simple message. It was supposed to say "Happy belated birthday." Instead, I got "Happy bealted birthday." Customer Service: When we called to find a solution, the staff was unhelpful. We weren't looking for a fight, just a replacement or a partial refund since the product didn't perform as advertised, but they were unwilling to offer any assistance. Extreme let down. It's a shame because the shop looks great online, but the quality and service just weren't there. I'd recommend looking elsewhere if you want flowers that actually bloom and a team that stands by their work.

I walked in 5 minutes before closing and still received super great and efficient service. The…read morecolor selection was not the largest but beggars can't be choosers. The staff kept asking if I was happy with the bouquet and if I wanted to add any flowers but it was already a beautiful arrangement so I had no complaints. For pricing, I thought it was pretty seasonable. The bouquet I got was around $65 before tax.

Despite the flowers not being exactly as discussed, they were PROMPT at offering a full refund for…read moremy dissatisfaction. It's a two person show so I understand mistakes happen. Great customer service and I would try them out again just for how attentive they were to my disappointment!

I ordered an arrangement to be delivered for my goddaughter's birthday. I paid extra ($200.00) to…read morehave their largest version of an arrangement (grande) with at least 10 roses as seen on their website, but my goddaughter received an arrangement with 2 roses and other flowers not pictured on the website. While the arrangement was pretty, it did not look like the photo of the arrangement on their website. When I reached out to the business, they directed me to their fine print on their website: 'As this is a Designers Choice arrangement, the flowers, colors, and design will vary with the season and availability. This means every arrangement is one of a kind, thoughtfully created by our designers.' It seems that almost all of their flower arrangements are a 'designers choice' arrangement, thereby allowing them to take liberties in picking flowers for your arrangement, and allowing them to get away with not making the arrangement as pictured on the website. I now see that other customers have had the same problem. I will not be using this florist again.

Beautiful floral arrangements and competitive prices! As a first time customer, I'm very happy with…read morehow my order turned out. I ordered online for a scheduled delivery to a friend in the area, and the flowers looked even better on arrival than they did online. They also provided space to type a personal message for the recipient. I was happily surprised when I saw my message to my friend had been nicely hand written on a card rather than just printed on a piece of paper. It definitely added some extra warmth to the gift.

Amazing. Hope they open up again soon. I send flowers all the time and highly recommend them.read more

My husband and I hired Flowers by Stem for our October 2020 wedding... which turned into a June…read more2021 wedding! Stephanie was very personable, professional, and responsive. When I first met with Stephanie, she really listened to what I liked and her proposal perfectly actualized what I had been envisioning for our wedding day. She has very creative ideas and an amazing eye for color and texture! When we had to postpone our wedding, Stephanie was very understanding and worked with me to transition our original fall color scheme/plan to a beautiful, bright spring color scheme. My bouquet was truly the most beautiful wedding bouquet I have ever seen (though I may be biased)! The centerpieces and greenery she arranged for our reception tables were stunning and perfectly complemented the venue and the season. Our family members were even smitten with their beautiful corsages and boutonnieres! We cannot recommend Stephanie and Flowers by Stem highly enough!

Stephanie is truly outstanding! We are so happy that we chose Flowers by Stem for our wedding…read moreflowers. From our first meeting, Stephanie listened and understood the aesthetic I was hoping for, and was able to illustrate my ideas in exactly the ways I'd envisioned. She was conscious of our budget and was able to deliver everything we wanted without going over. Throughout the entire planning process she was a joy to work with, and our flowers were absolutely gorgeous. We received so many compliments! Stephanie is incredibly talented, professional, and kind. I highly recommend Flowers by Stem to anyone looking for a fantastic florist, and will certainly use her in the future! Thank you Stephanie!

Cute as hell gifts! Stationary, stickers, and cute kitschy things (compliment) I could have spent…read moreall day in there

Went walking around Lakeview and Inkling's unique items caught my eye from the window. There are…read morequite a bit of cute and quirky items that have some personality. When you're thinking about holiday gifting items, there's a great variety of decor, trinkets, and jewelry to consider. It can be a bit visually overwhelming to look at everything, but it's well organized by content so it's very doable. The staff I interacted with were very kind and pleasant given it was a busy weekend. Prices aren't terrible, but everything is expensive these days. Will definitely be interested to see what Inkling has in store throughout the year! I'll be back to see :)

This place was super great. Helped me last minute and made me a beautiful bouquet! The roses…read moresmelled so nice. Chefs kiss.

Extremely disappointed with the customer service. I initially tried to offer feedback privately via…read moredirect message, but unfortunately, those messages speak for themselves. While I understand the customer isn't always right, no one deserves to be spoken to the way I was by the owner. A simple apology would've gone a long way. I won't be returning--and I've since heard from several others who've had similar experiences with this shop.