Jason is super friendly- after I called him he came out the next day. Turns out my units were just…read moresuper dirty, but working well, so I was just charged for the visit and for the cleaning.

Our heater stopped working and we were able to get a next day appointment. Service was prompt and…read moreoverall price was very reasonable. Our heat was back on that same day. Would definitely work with these folks again.

This is the most amazing group of people. Christian based, family oriented, and willing to do what…read moreis needed to get your air right. They will work with you and find the best option. We have had them out several times and will be the first company we call again and again (and recommend again and again!) If it is a simple fix, they will simply fix it. We have used others in the past, and they charge an arm and leg, and it still wasn't right. We called a big company at our old house, and they wanted to re-duct our whole house and sell us a new system all to the tune of thousands and thousands. Adkins came out and said, "yes, it's an older system, but we can work on it and make it better the way it is." They did just that and we saved thousands of dollars. Honest and hard working. Period.

AC went out on a 96 Degree day. I cannot say enough good…read morethings for their service. They came out on a Friday at 5 o'clock to fix my unit. It is cooling wonderfully now. Thank you so much for caring for old folks .

I requested service on our tankless water heater. E. R. Plumbing was out the next day to perform…read morethe maintenance service on both tankless water heaters. The technicians were knowledgeable and courteous to explain what they were going to do. I value their expertise. I have been using their service for several years and always satisfied with their service.

I had problems with the AC unit, and I assume the capacitor like always when the compressor is not…read morekicking in. Usually, I have one at home but not for this unit. Called during the weekend and left message. They responded back Monday morning and told me that they will send a technician. Because I'm not home during the visit, she asks for a CC to be on file for the Service Fee. Positive: Technician came out and said the capacitor failed. ($20) Negative: Total bill $544.44 Even when I gave them the OK to repair, they still charge the service fee. And CC fee, witch the lady on the phone never told me. And then they have the impudence to notice on the bill that I potentially saved $120.

We were fairly new to the area and needed our air conditioning looked over. Luckily we called JP…read moreHeating and Cooling. Since that time they have done a great deal of jobs for us and we couldn't be more pleased with their service. This past month we had two air conditioner/heating units installed for an addition we just had added. As always Josh did a great job. The best part is his prices are more reasonable than the other places that have multiple workers. One such company even told us they charge more because they have to pay for workers and their health insurance. But JP Heating and Cooling has kept their pricing reasonable, along with being kind and doing excellent work. We highly recommend them for all of your future heating and cooling needs.

Got home from vacation and realized our AC wasn't working right. Called a larger more well known…read morecompany in the area and was given a crazy quote and basically told I needed a new unit and it was going to be days before it could be fixed. After doing some research found JP and called them ...he was here within the hour and was able to get me up and running at a much more reasonable honest rate. They have earned a forever customer in me and I will pass their name along to anyone that needs help with their AC/ heat!!!

I'd give less than one star if I could. Paid for their monthly plan and had a compressor changed…read moreout. The tech installed the wrong size as well as wiring the install backward. unit stopped working and we had to call another company to fix R and Bs mistake. called to cancel out monthly payment and was informed we owed more money. highly unacceptable for incompetent services

I have Thad them out 3 times to cut my lawn. The second time they were out I asked them to please…read moredo not cut by my back gate on the right side, and the backyard because I had seeded the last one they were out. This week they came out charged me the normal price and didn't cut anything but the front yard and they did a horrible job at that!! They left yard clippings all over- ran it over with the mower didn't "cut" it (see pictures) and didn't trim anything. When I called in to asked if they were coming back to cut the backyard and fix this they said they were too busy. They said they would have a supervisor call me and I have yet to hear from him. (Update) on owners comment! I didn't receive a call that a complete and utter lie! Everyone notice that the pictures posted are from the owner, not customers. Are they real reviews if the owner posted them? I the following day had another company come out and "fix" your work and they did a great job for so much less than your job which didn't cut the grass you mushed it over. He also commented on the trim job your company did which was over a foot to my pavers. I've posted that picture to show the "rush" job this company did. If you want an experienced lawn company don't go with an air conditioning company.... Try a yard company instead- Blade Force 980-250-3673. They only do yards... it's their specialty!!

Charli came out on time, was professional, and did a thorough maintenance check on my system. He…read moreexplained everything clearly and made sure everything was running properly before he left. I appreciate the honest and friendly service.

I made an appointment for yesterday with concerns of my A/C…read more- my appointment time was 4-6pm which at 6:15pm turned into 4-8pm time window. At 8:45pm I rescheduled for today- my appointment today was 10am-2pm. Again no repair tech at my home- at 2pm they tell me atleast another hour until someone MAY BE HERE. So I've wasted almost 9 hrs in 2 days for a repair man I still have not seen. Definitely DO NOT RECOMMEND ARCE HEATING & AIR !! Only gave them one star because I had no choice when leaving a review. Save yourself the trouble & find a dependable company for Heating & A/C !!

​I don't normally leave reviews, but the incredible customer service I received compelled me to…read moreshare my experience. After calling around all day trying to find an HVAC specialist, Megan was the only person who actually seemed to care that I was stuck without A/C on one of the hottest days of the year. While other companies minimized my situation, Total Heating and Air made me feel heard. When my technician, Sebastian, arrived, I knew I was in good hands. He took the time to listen to my concerns, and it's clear he is highly knowledgeable and truly cares about his work. He had my air up and running within 30 minutes! Overall, I had a fantastic experience with Total Heating and Air.

Did thorough research and landed on this Company. I was pleased with their service options, cost…read moreand availability. Matt came out within the window originally provided, he was extremely professional, very patient with my questions, offered a variety of proactive suggestions for my HVAC. He inspected the unit outside, took pictures to show me what he observed (I had a Duke surge protector) and cleaned the coils. Did a thorough inspection of the unit inside. I was impressed enough that I signed up for the annual maintenance plan! It includes summer and winter maintenance and 10% discounts on labor/parts if needed. In my opinion, the annual maintenance was well within my expectations. I am a brand new owner of the condo and it meant a lot that he took the time to walk me through everything. I would highly recommend this company and definitely Matt hands-down! You can tell they're invested in building and maintaining relationships and that means a lot these days. Oh! And I am really interested in the UV system that seems to be a better option for my type of HVAC set up. If I can swing it, I will definitely be contacting them for the install. Again, Matt really knows his business and the best solution for my set up.

Professional service. The technician was punctual and knowledgeable. I'm satisfied with their…read moreservice.

Best service I have ever experienced! Everything from the first phone call ( Michelle) to the…read moreinstallation and explaining in detail how to use the fan!! 5 stars all the way!! Josh was stellar!! I had next day installation of a ceiling fan and because of a mistake I made, I had to reschedule. After I fixed my error - I was able to reschedule for same day!! If I could give more than 5 stars I would!