[[HIGHLIGHT]]Jake M, technician worked us into his schedule after we were having trouble with our upstairs reaching the temperature we had set.[[ENDHIGHLIGHT]] Because it was taking so long to cool. I thought something was wrong but everything ended up checking out ok; it was just our system having to work hard to overcome the high temperatures. Luckily, I could feel cooler coming out of the vents when he left. Thank you!!! read more

I recently had this company give me a quote for ac repair/ coil repair. They came back saying I needed to replace the inside unit and the outside unit. The problem is my outside unit was just replaced for 5g maybe 3-4 years earlier. Their quote came back close to 9,000.00. I searched and sent in Morris Jenkins- I never told them about the quote from McClintock. I wanted to get their honest opinion. They never once said I needed to replace the outside unit. I replaced the inside coil and total bill was 4,500.00. On top of the crazy high quote McClintock came back over a month later and charged me over 300.00 for the initial quote. Said they went back twice- why wouldn't a tech do the complete quote during one visit. My advise - get second/third quote and start with Morris Jenkins. They have never sold me something I didn't need. read more

Josh B. preformed service on my two systems for summer maintenance. He was professional, kind and efficient. This company is definitely above most others in knowledge and customer service as well as honesty. read more

We have always been very impressed with McClintock's professionalism & honesty. Matt C. was our tech today and the transparency he had about what issues we were running into was refreshing. That's been our consistent experience with McClintock so far. I highly recommend them. read more

[[HIGHLIGHT]]I've had excellent experiences with this company.[[ENDHIGHLIGHT]] I find them honest and knowledgeable. They show up on time and don't rush. Highly recommended. read more

We needed to have our furnace replaced a few weeks ago. Technicians Chris & Jordan arrived on time and did a great job replacing the unit quickly. They were professional & efficient in completing this installation. McClintock team always provides great service. We highly recommend them! read more

I have been using McClintock to maintain a very old unit for several years now. Their seasonal tune-up monthly payment plan has been perfect for my old HVAC and my forgetful brain. I have family members in town that have been with McClintock since the company was founded and have nothing but positive things to say about the founders and their employees. [[HIGHLIGHT]]Baker came out for my regular maintenance today. He was friendly and helpful, explaining the checks they perform and keeping me informed throughout his visit.[[ENDHIGHLIGHT]] I absolutely recommend this company. read more

Used McClintock recently to replace a coil. [[HIGHLIGHT]]Everyone from when you call the office to the service tech were so professional and kind to my situation.[[ENDHIGHLIGHT]] My tech Matt was the best. It was like having my own son in the house. He went beyond and made me feel very comfortable. Very knowledgeable and kind. As a senior I really appreciated everyone I worked with at this company. Would highly recommend this company. Not only very professional and knowledgeable but considerate and kind to my needs. read more

First time having McClintock out to service my AC. So far so good! I appreciated the transparency and insights from the tech, Jake Mills. Hopefully I'm able to work with him again in the winter. I've signed up for their monthly plan for $25/month, which includes 2 visits per year and discounts on any servicing or supplies. read more

A company like no other. That is the best way to describe my experience with McClintock Heating and Cooling. We have been with them for about 4 years now, 2 houses later, 5 units services, 2 units replaced (which were both 20+ years old), they have taken care of us time and time again. We most recently had an issue with our refrigerant line, which was condensing on our sheetrock in our bedroom and staining the wall. McClintock had Jason (shoutout to him- he rocked) at our house on the same day and addressed the issue. They, then, worked with us and had the wall repaired and restored to better than it was before within a few days. [[HIGHLIGHT]]Baylee, Amber, and Larry were exceptionally kind and patient with me- answering my questions and restoring our home.[[ENDHIGHLIGHT]] I never thought that I could love my HVAC servicer, but they bring a little Heaven to Earth in their kindness, generosity, and humility. I wish all companies would follow their example. read more

Decided to Replace our 20 year old HVAc system in my home . Had 6 bids and I must say that McClintock was not the least cost alternative. Mike came out and evaluated my current system and provide option that met my technical requirements. The bid was detailed and itemized and easy for myself to understand. I am An engineer by profession and I did my homework before All the bidders arrived . After a few weeks of evaluations I selected McClintock's based on their quality of the proposals and openers of their sales team . Yes I tired to get a better price but I felt good at what was being proposed The office team called as promised and schedule the pre-evaluation a week prior to the installation and the job was scheduled as planned . Blake and Chip - great young talent , showed up on time to start the job . We have 2 units, one up and one downstairs. We were told that it would take two days per system to install and test . It was cold and I was concerned. Blake and Chip got started and worked to make sure that we had heat each night by only have one furnace out or in at a time . The started each of the four days on time and finished on time . They kept me engaged the entire job and yes I did check behind them For my own gratification . They work through the cold and the rain to get the job done as planned . They took only about a 30 min or so lunch and the were right back On the job . Yes they wire mask and practice COVId protocol for social distancing . They completed the job as planned and conducted a Walk down of the new HVAC systems inside and out . We did a line by line check of the proposal vs the actual work and everything was installed as proposed. Blake has a problem setting up the second sensor for the upstairs thermostat unit but that was part my fault because I was giving him the wrong WiFi info . But we got that WiFi issue fixed and still has a problem . He left with a follow up issue on this , however the engineer in me got it fixed after the crew left . The only advice is maybe a little more training . It was an easy fix. So Blake and Chip wrapped up and packed up .They left our home clean and better than it was prior to their arrival . We got 2 TRANE XR -17 AC units about 17 SEER each with 90% furnace below and 80% furnace above. We upsized the upstairs to help with the bonus room heating and cooling and we are pleased with the results so far . Most of all the air feels cleaner and my allergies immediately started getting better . We have a few follow up quality checks and inspections and with Duke Energy to have our load control reconnected . As I stated earlier McClintock is not the low cost bidder. However I believe you get what you pay for . I'm sure If I had a lower budget they would have had a product for us also . I expect this systems to last us another. 20 Plus years. Lastly , thanks Mike , Blake , and Chip . You delivered what was promised . We recommend McClintock for your HVAC needs . We are ready to tackle the hot summers next and hopefully with a lighter bill. read more

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Very frustrated with what they will and will not do. They were great and helpful when I needed a new furnace. Then they kept contacting me about the second half of the payment, but they would not schedule the county inspection. I paid as soon as that was completed. Then I asked for a home maintanence plan and never could get a response, so I went with another provider. Then I asked if they could move a vent for me but they said that it was too small of a job, but would ask. Then that said they were not comfortable with adding a vent in the hardwood floor. So now, other than installing a furnace I am not sure what they will and will not do. It may be easier to just found another provider. Disappointed! read more

When it became time to replace our home's two 17-year-old heating and air systems, we researched ten or so Charlotte area Trane dealers and settled on Matthews based McClintock Heating and Air. We did so, in part, due to their excellent reviews (both from Yelp and elsewhere). Pricewise, we also found the 30+ year old company to be very competitive. At this point, two weeks after installation, amid a two week stretch of oppressive July temps, we could not be more pleased. The entire process, from our initial meeting with Danny, their knowledgeable and friendly sales rep, to installation, to quality control, to follow up was handled expertly and professionally. Installers were also knowledgeable and courteous, while quality control reps were timely and attentive. Everyone we encountered, including owner Rob McClintock, was extremely customer focused. The install went exactly as we were told and any punch list items were handled quickly and efficiently; in fact, they went well above and beyond in addressing the few such items that existed after the three day install. Overall, we are very pleased with our new Trane systems and I would highly rated McClintock Heating and Air. Their superb citywide reputation is well deserved. They are truly an excellent company. read more

We have an annual service agreement with McClintock. When we noticed our heater wasn't working, we gave them a call at 6:45p. Roger S came out around 45 minutes later. He was cheerful and knowledgeable about HVAC. Thats to be expected but not what you always get, which is why we switched to McClintock years ago. Really appreciated Roger spending the time to walk us through our options. Our unit is 16 years old and it never felt like he was pushing us to purchase a new unit. Happy with the service and hope to have Roger be our go-to inspection guy going forward. read more

I chose McClintock to install my new HVAC system based on their excellent customer service, the quality of Trane, and the price. I was not disappointed! Mason, Alex, and the team were such professionals. They oriented the new system in the attic to take better advantage of the space, and they repaired and replaced ductwork that had not been run correctly. Throughout the entire process, they answered questions, showed me their progress at the end of every day of the three day installation, cleaned up after themselves, and taught me how to use my new smart thermostat. They even helped me change a water filter when I couldn't get the wrench to loosen it. They will return next week for a quality inspection, something I've never had with other companies. I highly recommend McClintock and look forward to years of working with them. read more

I've used McClintock Heating and Cooling for 7 years now. I always purchase their yearly service which gives me a checkup each spring and fall, and maintenance along with discounts for issues. My unit is 18 years old. They have kept it running in good shape and never suggest unnecessary repairs or pressure me to replace it like I have experienced with other companies. I have enjoyed all my technicians, except for one which is no longer with the company. Mark Camps is very experienced and kept my system running and Jake Mills was the newest one and did a great job! read more

We had Mr. Bennett today do seasonal maintenance on my five year old Tranes. Mr.B is a thorough professional and a pleasant individual to boot. Asked him a few questions and he was always there with a short, concise explanation to my satisfaction. Thoroughly enjoyed the seasonal tech service visit. Thank you everyone at McClintok Heating and Cooling. read more

We love McClintock! We have been customers for many years. We just had our Spring cleaning and maintenance. Jesse did a great job. He is very professional but personable too. He explained everything he did while he was here. Thank you McClintock for hiring the best to come into our home. read more

Tommy from McClintock just performed my semi-annual service. He was very friendly, thorough and professional. He communicated in detail the condition of my systems, the work he performed, his observations of my home in areas that I don't normally see, and carefully described how I can get the most out of the systems. Tommy was very knowledgeable and reassured me that I made the right decision by using McClintock. read more

We joined the McClintock maintenance program and highly recommend it. On late Sunday afternoon, we started hearing some troubling noise from our crawlspace furnace and telephoned the after-hours line. The representative was very compassionate and professional. A service technician Mark C., came out the next day to look over our system to see what was causing the noise. Tassie the scheduler at Mcclintock the after- hours Representative, Mark and the other technicians are so responsive and professional and knowledgeable. We have been with McClintock since 2011 when they installed a new air conditioner, and they continue to impress us. Thank you for the wonderful service! read more

We requested a heating check up for our HVAC system. Jake showed up at the scheduled time and was very thorough with the inspection. Discussed were the current performance status and how to gain maximum benefits from our system. Hope to see him again in the spring. Excellent person and teck. read more

Roger was really informative about the problem with my heat and possible solution. He went out of his way and double checked all of the systems to make sure everything was running correctly and even made sure I didn't have any questions about my thermostat they installed a few years ago. I was very impressed with his professionalism. I would recommend them strongly to anyone who needs service. read more

McClintock Heating Cooling & Mechanical is always on time, professional, knowledgeable and reasonably priced for their superior service. We have trusted them for many years to service our HVAC. We highly recommend them to all of our family, friends and neighbors. They have always exceeded our expectations. Thank You Rob & Kim for taking such good care of your customers and pride in your work! read more

We have always been very happy and impressed with McClintock's service over the past 20 years. Today, Kevin Rollins provided us with stellar AC maintenance! He was efficient, knowledgeable, professional, and friendly. He paid great attention to detail, answered all of our questions and gave us expert advice. Thank you, Kevin! read more

After researching HVAC companies online, I called McClintock Heating and Cooling, and they did not disappoint. Their office was personable and was able to send a technician within a couple of hours. I appreciated their keeping me informed via text and call. The tech Mark arrived on time, and was extremely knowledgeable, and courteous. He helped me understand the situation with my HVAC, and clearly explained my options. I'd recommend McClintock for their responsiveness, friendliness, expertise, and pricing. read more

We originally chose McClintock because of the positive feedback from our neighbors and we've never regretted it! Quality is incorporated into ever facet of this business. Excellence in both customer service and technical expertise. They go above and beyond to ensure our satisfaction by hiring the best people and providing the best product. read more

So tell me why would one of your technician just completely ignore mentioning to me that my unit has a VISIBLE hole BLOWING cold air in my crawlspace? No wonder why my home does not cool at all read more

The HVAC for my condo wouldn't put out cold/warm air. We were told we needed a new compressor along with refrigerant and other services totalling around $2000. The same problem happened again within 7 months and when I called to have someone come fix it, I was told I would still have to pay just to have someone come look at it even though I was still within the disclosed warranty time frame. I was selling my property and needed it done quickly and correctly to close escrow so I had to use another company. They fixed the problem and told me that there was no way that I received the full service that I was billed for based on their diagnostics. Based on my experience with this company, I would not recommend their services. read more

We have had a LOT of HVAC work done the past couple years. We replaced two large HVAC systems last year in our previous house, and we just replaced all of the ductwork and added a second floor system to our new house (in a very tight space that required creative solutions). We used McClintock for all of it and we could not be happier with their work and their customer service. When shopping for an HVAC company, we got numerous quotes (6 or 7). McClintock's pricing was very competitive. But more importantly, their customer service is impeccable. They are honest, efficient, reasonably priced, extremely responsive, friendly, and professional. We have recommended McClintock to many friends and family, and we will be customers for life. Highly recommend McClintock HVAC. read more

I have used McClintock for years to service my home HVAC system. One of the 15-year old AC units finally gave out and had to be replaced. Logan, CC and Alex arrived first thing in the morning for the appointment to replace the unit with a new 3-ton TRANE and were finished work by 2pm ...and cleaned up thoroughly before leaving. Ahhh... so nice to be "cool" in the house again ! Pat L. Charlotte, NC read more

JaQuan did our HVAC maintenance service on our Trane systems today. He was very professional. He wore shoe booties and introduced himself with by showing his McClintock Badge. He took extra time in answering my questions and I could tell he really loves his job. As always, McClintock hires the best in the business! read more

We've worked with McClintock for a few years and each interaction has been a positive one. We recently had a damper motor go out and Andres M., a McClintock Service Technician, patiently explained and showed us what the problem was and his recommendation on how to solve the issue. He gave us a lot of information and context to make an educated decision to replace the motor and thankfully our home is cool and comfortable once again. I can't say enough of how professional Andres and the McClintock team are and we look forward to working with them for years to come. read more

These people are great at customer service and terrible at delivering what you pay for. I've had them replace both units at my house. The first AC system had to be reinstalled 3 times due to oversight and the second has had a week overlap due to things not be ordered correctly. For 25k I expect better. read more

Since moving to Charlotte 12 years ago, we've used McClintock Heating, Cooling & Electrical. They've installed 2 air conditioning systems and a new furnace. Semi-annually they clean & inspect all our systems. If anything needs immediate professional attention, their team is on the phone guiding us thru what to do or not do until they come out to inspect. Throughout this entire time, their team of professionals, installers, maintenance, billing, etc. have provided fantastic personal service at very competitive costs. We would not consider using anyone else. read more

(Occurred last summer, just now updating) Found myself with very simple issue on a ~6-year old unit - exhaust fan (outside) failed. Very disappointed in response I received from McLintock when I contacted them seeking to purchase replacement fan and install myself. The representative insisted on $90 service call to determine issue. Them stood behind some policy that they couldn't sell parts. I understand to a degree but they've lost a customer due to their insistence on making a buck and lack of willingness to help or direction to solve my issue. This highlighted how they've tried to upsell me on every visit for the past couple years - I overlooked previously because I have no issue saying 'No.' I wound up finding a replacement fan online, thru a willing merchant; installed myself and all is well for a year now. read more

I was very pleased with their work from start to finish. I would highly recommend this company. Barry B. read more

Arrived home from week vacation to find air not working house at 92. Late in day 7:00pm. Called them for emergency service and fixed and running by 8:30 THAT NIGHT!!! Received discount as have service contract for 2-services a year. Spring and Fall,,,, A must service contract for all homeowners.. read more

From start to finish, the staff and quality of work of McClintock Heating and Cooling was superb. I highly recommend them, and will rely on them the next time I need a mechanical contractor. I hired them to run a gas line from an existing meter, up an exterior wall, across the attic, and down to a new gas hookup in the kitchen. Everything they put in looked great, and the workers did a very good job of being minimally invasive. I had to do very little patching of my exterior siding, and they even managed to avoid damaging my interior walls. I was prepared to have to spend a lot of time afterwards patching holes, but I hardly had to do anything. Also, everyone on the staff I talked with was very professional and competent. The workers themselves, the ladies in the office, and every supervisor I encountered was very communicative, and did a very good job of answering my questions and keeping me informed as the job proceeded. They were even sure to have a supervisor here when the county inspector came by to help answer any questions she may have. Lastly, I always get several bids when I hire work done on my house, and McClintock's pricing was very competitive. It was near the bottom of the different bids I received, but their apparent competence and great communication from the get-go made the small price difference more than worth it. They also accepted payment over the phone and didn't expect any payment until the job was completed and passed inspection. read more

Unprofessional and always delayed. Poorly organized. Technicians are supporting a business that will eventually fail

I have utilized McClintock for about 5-years now, after I went through a couple other firms who always seem to have something I needed to purchase, but on return visits, their Techs would tell me the work done previously was not needed. Once I started using McClintock, they took care of business, made recommendations, but offered multiple ways of dealing with it. Their Techs have always been top notch, thorough, an responsive to my needs. They might not be the least expensive, but I feel I can always depend on there folks to take care of my HVAC issues and keep my units working for as long as possible. read more