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    Huneycutt Cooling & Heating Experts

    4.0 (5 reviews)
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    Helms Heating & Air Conditioning - Julie & Chris Helms (third generation)

    Helms Heating & Air Conditioning

    (20 reviews)

    Our AC, which was very old, stopped working during one of the hottest weeks of the summer we also…read morehad a newborn at home, Helms was 1 of 3 companies that we received quotes from before replacing the unit. They provided us with a detailed description of each product line along with comparisons in pricing and efficiency. This allowed us to make the best decision for our purchase. The Helms team was respectful, non invasive during the installation, and they were able to get the unit installed a week earlier than they originally thought! I would highly recommend this company for your HVAC needs.

    Helms insatlled 2 new Carrier HVAC systems in March 2024…read more The 2nd floor unit kept on having issues after isshes till now. All started just few months after, in summer, 2nd floor unit stopped cooling. Service call was made, technician came by but couldn't figure out whats wrong. Then another technician came, after examination says a switch near evap coils was too close and moved the switch further away. Then another episode of not cooling on 2nd floor occurred. This time tech determined freon wasn't upto the level, and hence the issue. Then again in next peak summer, same unit stopped cooling again. ​ This time it was bad compressor in a year old system. A new compressor was installed. Then after a short while, we noticed 2nd floor is short cycling, another service call was made. Nothing was done. Now this summer, same unit again wasnt cooling, this time we were told, freon has leaked. Tech checked condenser and inside evap coils and syas leak and determined these are not leaking freon, so now lines could be leaking freon. So now all of a sudden lines could have leak? It so happens that we are now out of 2 year labor warranty and we are still stuck with problematic 2nd floor ac unit. We are told we have ro pay for leak isolaton test, and then for the fix, if its not Helms workmanship or the Carrier equipment. We are so disappointed and flabbergasted that after spending $10K + on new HVAC units and still suffering in summer time, either due to bad workmanship or bad equipment, we are stuck. Helms need to own this issue and figure out and fix it permanently.

    Huneycutt Cooling & Heating Experts - hvac - Updated May 2026

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