Labor Day & the A/C went out :( Googled & Byrum popped up Called (704) 703-3941 around 1p, received a return call around 2p and friendly & knowledgeable serviceman Mauricio arrived close to 5p. He serviced the issue & gave us valuable instructions on avoiding the problem in the future! $95 service-call & wasn't gouged due to holiday. Would definitely recommend!! Cool restored and people & pets very happy read more

Byrum Heating & A/C - Byrum service truck - Heating & Air Conditioning/HVAC Near Me - Marshville, North Carolina

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Investors are buying family-owned trade businesses. It is the norm for a new owner to change the name to the umbrella company. This does not happen to deceive the public. NearU (https://nearu-services.com/) has bought out several companies. When you call around for prices, you will get the same inflated estimates and will be offered 0% financing. This leads one to think "well this must be the going rate for said services". This is the scam. read more

This company isn't trustworthy or reliable at all. We hired this company to replace our mother's full system. The coil went bad within the year warranty. All they did was recharge the system and told my mom. That they fixed the issue! Didn't replace the defective coil as they should've. Now they want us to pay full cost for the coil. Knowing they should've replaced it at No Cost. Do not trust this company! The manager Edwin isn't returning our calls. Because they know we are correct. They also was late to our appointment and didn't ask for contest from our mother when they came out for diagnostic. She is a Spanish speaking older lady. They didn't care and want to bill her for their mistakes. They didn't even send a Spanish tech like we asked for. SMH and the manger told us why don't we go with another company. read more

Called got a same day appointment he was late due to other job repair taking longer than expected but he was polite and went right to work fixing my system.great job thank you and when needed I will call Byrum again. read more

We had our hvac system replaced a few months back and had several quotes from local companies. By far, Jason with Byrum was the best! He was friendly and knowledgeable. Byrum gave us quick and courteous service at the best price. We got a great system and for the first time in our 17 years of living in NC, our a/c unit cools to the temp we set it at. I'm so grateful for the folks at Byrum (from sales to office to installers) and recommend them to anyone looking for a local company with great customer service! read more

We have been using Byrum for over 15 years. They have always provided excellent service at a fair price. Everyone we have come in contact with, including the owner, was professional and courteous. The owner came out when we had an issue after a new system was installed and took care of it himself... imrpessive. We have bought new systems and had some repaired. I always feel like I can trust them. Also, they are prompt. I just called this afternoon about a failing A/C system and they will be out tomorrow morning to access the situation and take care of it. I have recommended to friends and would recommend to anyone needing Heating or A/C service. read more

Stopped by and left my name and number to get a quote for a complete heat pump system and no one even called me back.

Salesmen were polite and honest. I was initially told by another company I needed a completely new unit but Byrum told me I didn't and saved me a significant amount of money. A+ service. read more

Very rude. Owner's wife hung up on me. Too bad they won't get my $7000 job. Wow.

I called this company thinking that they will complete a diagnosis and fix my wall unit asap. I was aware of a charge of 95.00 for the diagnosis plus other charges. However, I was very surprised when the thecnician told us that it was too cold and the unit can not be fixed due to the weather. In addition, he asked if he was able to complete a leak search but we told him no because I wanted to call the company to verify the information. I called the same day to the office and asked why a heater /mini split can not be fixed during winter!!! The person over the phone didn't answer my question and says that someone will return my call. The didn't call me back but they send me the invoice for $90. I called again few days later and they give me the same explanation. Also, told me that they can complete a leak search for another $160.00. If I call a technician to fix my unit I am expecting to get the issue fix asap. In my opinion this company will not fix your ac problem. I will not use them again or recommend your services. I will call another company. read more

We have had problems with one of our heat pumps since we bought our new built home. We had just about everything replaced and when it was going to cost over three thousand dollars to repair we decided to replace the entire unit. We called five different companies and they all said that we should replace the unit. The estimates we got were between $7000.00 and $9000.00, one is even owned by my niece's father in law and we were told we would get the family discount (that ended up being the highest estimate). We choose Byrum Heating & Air and I have recommended them to everyone I know. Even one of my neighbors chose them They are courteous, friendly and very knowledgeable and were willing to work with me for financing. I am a customer for life! read more

Very professional company. Promptly sent out technician, who fixed my heat, and reasonable rates. Another local company was charging way more to work on my system. So glad we changed to a company that was not trying to nickel and dime us to death. They even told us that we had a 10 year parts and labor warranty, that we did not know we had, bought from the prior owner and stays with the system. The other company never told us and had charged us several times to work on our unit. read more