1. Cliff's Auto Repair

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Houston, TX

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Cliff's Auto Repair

4.3 (57 reviews)
Closed • 7:30 am - 6:00 pm
Updated over 3 months ago

Services - Cliff's Auto Repair

Auto brake repair

Auto engine repair

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Jorge A.

Pros: Cheap oil change. Staff acknowledged their shortcomings. Cons: I had a preset appointment at 10 am for an oil change that was completely pointless to schedule. I had to call in at 12:20 to request an updated, and to also again request they let me know if I needed new filters/fluids flushed. I was told my car was about to be pulled in to be worked on, and it would be ready in 30-45 minutes. I requested a call about the filters and fluids and was told I'd get one shortly. No call, I called again at 2:20 and the owner answered. After I requested a status updated I was transferred the the gentleman is spoke with earlier and was told the same thing, that my car was now being pulled in to be worked on. Again I requested a call about the filters/fluids and was told I'd get one. No call, so I drove in to pick up. When I got there my car was being pulled out of the bay, and the gentleman at the front was nice. I mentioned the 4+ hour wait and he apologized as they were short staffed. I appreciate that, but a 10am appointment for an oil change where I picked up at around 3pm doesn't sit well with me with no notice of any reason for delays. 10am oil change appointment appointment with clear cut expectations of additional minor diagnostics.... Took about 5 hours and I just got my oil change.

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5 years ago

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14 years ago

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11 years ago

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8 years ago

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10 years ago

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14 years ago

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Candis S.

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15 years ago

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10 years ago

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14 years ago

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14 years ago

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10 years ago

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10 years ago

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Candis S.

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11 years ago

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12 years ago

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Candis S.

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10 years ago

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11 years ago

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Review Highlights - Cliff's Auto Repair

“Teri was able to do it all over the phone and saved me the tow service to get it diagnosed.”

Mentioned in 4 reviews

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Nexar Auto Repair - Trusted auto repair in katy, tx

Nexar Auto Repair

(41 reviews)

Currently love this place…read more Was referred by someone at the auto zone on westheimer. I've only came for small things like replacing bulbs but they are quick, not too pricy, and don't try to sell me extra services. I will continue to return as long as they keep up the good service :)

I went in for a simple oil change on Tuesday, 11/18, and the experience was completely…read moreunprofessional. The mechanic, Willie, was rude and appeared frustrated, tried to pressure me about brakes I didn't request, and repeatedly called me approximately four times back-to-back, even texting me while I was still at the shop -- luckily, I keep unknown callers on silent. They put the wrong oil (5W20 instead of the required 0W20, which is stamped on my oil cap) into my car without asking. I immediately called my usual mechanic, who confirmed that using the wrong viscosity can damage my engine. The oil filter was changed at the same time, meaning it now contains the wrong oil and should be replaced again, but the shop refused to do so. To make matters worse, the owner (I assume) tried to grab my receipt and nervously laughed when I took a picture documenting the mistake. They even left my car running with the windows down after the error was "corrected," creating a safety risk. This shop is careless, disrespectful, and clearly assumes women customers don't know anything about their cars. Women are fully capable of reading manufacturer recommendations and recognizing when something isn't right. I will never return and strongly caution others. I now have to closely monitor my vehicle to ensure it was corrected properly. Willie claimed he was "trying to help," but disregarding manufacturer recommendations is completely unacceptable. For the safety of both your vehicle and your sanity, I strongly advise going somewhere else.

Cliff's Auto Repair - autorepair - Updated October 2026

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