I needed a last minute oil change before a road trip, and they were able to fit me in same day,…read morehours before. They were courteous in the phone and in person. Service was great and efficient- will definitely use for future car service needs

I had a positive experience with Jim at Rytek automotive…read more I have a 2016 Audi that had some exhaust issues a few months ago. A combination of rust and damage from backing into my garbage bin lid, caused clamps to break off and resulted in my exhaust dropping and dragging on the ground. My car sounded terrible. Pulling into and out of daycare was a bit embarrassing. I was desperate to find an auto shop and stumbled on Rytek. I was amazed that they offered to look at my car the same day, but I opted to bring it in the following day (Friday). Jim communicated promptly and effectively via text. He took pictures of the car and highlighted the issues. They are closed on the weekend but somehow managed to order the parts and do the repair in time for me to pick it up Monday afternoon. They also offered a loaner car if my repair took longer. Overall, I had an A+ experience with Jim at Rytek and wouldn't hesitate to return. I can't comment about their pricing. They seem on par with repair cost googled online. However their ability to fit me in right away made the decision easy. Also I was pleasantly surprised to find a handwritten thank you card with a $5 Wegmans gift card recently. What a thoughtful / nice little touch.

I have been going to Perinton Auto for several years now. They are skilled and accurate when fixing…read moremy cars, and beyond that, they are kind and helpful always. I genuinely feel that they care about their customers!

Moved from Atlanta 4 years ago and have been trying to find a good garage since. I've been here 3…read moretimes now, always treated fairly, good communication from the owner about what's going on with my jeep. He's alway come in at or below (yes below!) what he quoted for repairs. They're busy, but that's because they're fair and honest, which is hard to find. Highly recommend.

I like this place but they never answer the phone, which is frustrating. It's hard to get them to…read moreanswer to make an appointment, and last time I had an appointment, I didn't hear from them that it was done. If you can make the appointment and get the service, they are great and reasonably priced.

The service the shop provides always goes above and beyond anywhere. Kent and Paul interact with…read moretheir customers with patience, kindness and empathy. And of course there is the skilled mechanical care of your vehicle. Thank you for more than 15 years of great care.

My husband has been going here for years without issue. On his last visit, he set an appointment…read moretime, showed up at said time, then was told his appointment was an hour ago. The daughter is always rude on the phone and in person. We were going in to have a tires changed, she made it as difficult as possible. She rescheduled us for 2 weeks later.

Went here for rotors and brakes. They charged $288.00 for 2 rotors. These rotors sell for $63.00…read moreanywhere you look. The grand total was $550.00 for front rotors and brake pads. NO, they are not slotted or performance rotors. BR900846. DO NOT WASTE YOUR MONEY HERE.

Perfect car inspection. Was able to schedule a second inspection on a different day.read more

Dont ever go here for a engine light on....went this pass monday to have them check it out...He…read morecalls later that afternoon ''DONE'' he says. and a Bill of $600.00.... r u f...kin kidding me. He says his mechanic said it was the purge adaptor-they replaced it. Took the car home. That next day Tuesday less than 24 hours the f...in light comes on again!!!...Are u kidding me!!!!...I called him pissed off and he says bring it in fri. ...there at 8 in the morning.. Car there for 5-6 hours -- picked it up and this Baris Garage had the balls to charge me another 200 bucks...and iam have my fingers crossed its fixed right from this Crooked Business ......Stay Away All!!! ....BBB is next!!!

Timmy Gresens the manager is the best. Tim has always taken…read moregood care of us with all our service needs on both vehicles for years. Tim and the team at the muffler shop and Perington auto are so good at what they do and are very knowledgeable at fixing all automotive needs. They care and are very careful to treat the owners cars like it was their own and also treat us and all customers with respect. I recommend anyone in Rochester to have the muffler shop do service instead of the expensive dealerships. We love Tim and his crew! Chuck and Marlene Gambacurta

They talk about working on RVs so I made an appt. I told them that the generator oil had to be…read morechanged along with the engine oil. When I came to pick up the van. He informed me I had NO GENERATOR. The pipe is visible from the rear of the van!! He said to come back the next day. Only positive thing I could think of that he offered to check it out the next day. I was afraid to go back.

My reason to smile today! I guess you really don't need a reason but, yesterday I made an…read moreappointment for this morning at 7:30 at Monroe mufflers in Penfield to get my car inspected. I walked in two minutes early, and Melody the desk was very taken back and told me that she was not open in a very rough attitude. I proceeded to tell her that I had an appointment in two minutes that I made online. She told me that there was no appointments for me at 7:30 but she doesn't have anyone that comes in until 9 o'clock that even remotely able to help me. That was not her problem that it was corporate's problem and tough luck. I mean there was a bit of words exchanged, and I tried to stay as quiet as I could, but I ended up leaving and going to O'Connor Automotive in Palmyra, New York. If you are looking to get your inspection done, we're looking to get work done the service. Here was excellent. Not saying that he can take people at the drop of a hat, but in my case he did he was very accommodating, very polite didn't try to sell me anything extra or do anything down. Just wanted to send good luck, and business his way! https://www.oconnorautomotiverepairs.com/ 605 E Main St Palmyra, NY 14522 United States 1 (315) 597-9797

I took my car to change the tires and the oil you solved it by the mechanic said you would I would…read moreI gave my vote of confidence to him yes he changed the tires but didn't change the oil I paid for the oil change and the tires I made a big trip my car started to give a problem on the road translating the engine melted due to lack of oil change when I went to question he said it was my fault for not having checked whether or not he had made the exchange I offered that we pay half each and he did not assume so I leave here my indignation for the lack of honesty of the owner if someone is proof I have and the report of the other mechanic that the vehicle was not done the work ordered and paid

Perfect timing for "Thank You Thursday"! I love my car and take exceptional care of it. It has a…read morecozy space in the garage, is kept immaculate and low mileage (probably around 10k per year pre-COVID). So I was totally shocked when I went to open the trunk the other day and the exterior push button fell in . Long story short - I took it to the dealer who quoted me over $1k to fix???!!!! I don't love it that much! I have a good friend that told me - take it to Whitney Imports - Rocky and Tony are the best and will take care of you. He nailed that one! They took the car in this morning and had it fixed by the afternoon and with a price tag minus one of the zeros!!! Whitney Imports earned a new customer today! Thank you!!

The worst experience after seeing the reviews I call to set appointment for a Porsche Cayenne I…read morespoke with tony the owner and Assured me that he can perform the work For a drive shaft After receiving the car back it drove OK but within a few weeks the shaking started again had to re-do the work I should learn from that but to get back to get suspension work done screwed it up vehicle runs very bad after four -six attempts and keep in my vehicle 2 to 3 days my vehicle still not fixed I m taking the vehicle a Porsche shop now to see what Whitney auto did not do correctly 2000$ in and my vehicle is worst.

Chris was excellent! He worked with my very tight deadline - he definitely came through for me. I…read moreneeded a hitch put on my SUV to get my trailer and I only had a few days to do it. He was the cheapest and most efficient person I found. I highly recommend him.

Amazing, efficient service. Was very communicative, and helpful. He went out of his way to get…read morethe job done for my tights timeline. He was also the cheapest quote.