Service was amazing. all the guys were friendly and did an amazing job with my car. will be telling…read morepeople about this place

I've been going to Pats Auto for quite some time now, and I always leave completely satisfied. The…read moreteam is consistently friendly, professional, and provides excellent service. Whenever my car needs maintenance or repairs, they take the time to clearly explain what work needs to be done and why it's important. That level of transparency really builds trust and confidence. If you're looking for a trustworthy and reliable mechanic, Pats Auto is definitely the place to go!

I have been a customer at Stan's Auto for about 20 years. I have found them to be honest and fair…read more I can trust their recommendations about the repairs my car needs. Yesterday I had a flat tire and dropped my car off, with no appointment, before work. Jon took care of the car, replaced the tire and noticed my inspection was up. (Oops!) Bill, the owner, is knowledgable and fair. I highly recommend Stan's!

It's so refreshing to find a car repair center that is honest and respectful. My car had been…read moremaking a strange noise for weeks and I was concerned. Bill Sayles spent the better part of the morning investigating and finally called to say there was a major problem that would cost over $1,300 to fix. I told him to fix it but he recommended I call the dealer and see if it was something they would cover. He was right, it was covered and because of Bill I saved quite a bit of money. Stans garage will be taking care of all of our cars from now on.

Great people, excellent work ! Highly recommend if you need…read more expert service

Dont ever go here for a engine light on....went this pass monday to have them check it out...He…read morecalls later that afternoon ''DONE'' he says. and a Bill of $600.00.... r u f...kin kidding me. He says his mechanic said it was the purge adaptor-they replaced it. Took the car home. That next day Tuesday less than 24 hours the f...in light comes on again!!!...Are u kidding me!!!!...I called him pissed off and he says bring it in fri. ...there at 8 in the morning.. Car there for 5-6 hours -- picked it up and this Baris Garage had the balls to charge me another 200 bucks...and iam have my fingers crossed its fixed right from this Crooked Business ......Stay Away All!!! ....BBB is next!!!

Mac Fleet agreed to send a mobile technician to perform a pre-purchase inspection on a classic car…read moreI was considering buying. This normally involves everything that is checked during a state safety inspection, but with additional checks on the functionality of the vehicle and its systems (electrical, cosmetics, etc). I requested an engine compression test, and was told it would involve more time, which was fine. What I received: 10 photos of the undercarriage and two lines about the seller being old and needing to sell. No start. No compression test. No other photos. No evidence anything else had been examined. Chris was polite and apologetic, and he did adjust the invoice, but I was left with no clear idea about the vehicle, despite paying for exactly that service.

Everything went smoothly when I talked to Chris. He communicated very well, did a great job…read more I would definitely recommend him. Bill

I am surprised by all the negative reviews. I had a leaking tire last weekend and this Firestone…read morewas the closest tire store around me. They are open on Sundays and fit me in the next day. I have an all wheel drive car and they didn't try to oversell me multiple tires (although it's probably recommended to change tires in pairs). But I told them I was planning to sell the car soon and they said it was reasonable to just change only one tire. Employees were friendly and cost was reasonable (-under $200) for a single tire. I have nothing bad to say about this place.

Even after seeing the negative review, I made an online appt to get my AC checked out. They asked…read moreme the make and model of my car and told them what the issues was. I was given an appt. I took time off of work to make this appt just to find out that they don't have the equipment to service my 2019 Equinox because it's too new! Why was I even able to make an appt online if that is the case??? The manager at the store said the call center doesn't know anything about cars so they wouldn't know to ask. I voiced my frustration to her about taking time off to have this appt and not being asked upfront what the refrigerant code for my car was ridiculous! She said, "well I am telling you now! When I called another garage in Fairport, the first thing they asked me was to check the number tag under the hood to make sure they could service my car! I will never use Firestone for anything and also tell my friends and family about my experience!

They talk about working on RVs so I made an appt. I told them that the generator oil had to be…read morechanged along with the engine oil. When I came to pick up the van. He informed me I had NO GENERATOR. The pipe is visible from the rear of the van!! He said to come back the next day. Only positive thing I could think of that he offered to check it out the next day. I was afraid to go back.

Just got an inspection done here. asked them to remove/replace two rusted bolts and replace a…read moregasket. Already had it at another 2 shops, both stated that was the only issue they saw that would throw the cat code. So take it to the muffler shop after setting up an appointment 4 days prior because the other shops wont/cant cut rusted bolts. I left it the night before with what i wanted done on the early bird fill out form. Get a call at 4pm next day telling me to cut 2 bolts off and change the gasket its gonna be $300 and that my resonator is magically shot and my flex pipe is shredded. both other shops i was under my vehicle and not a single thing wrong with the exhaust which i had told both shops to check because of the cat code popping up and disappearing. when i pick up the car the service writer looks at me and asks if i had already been under the vehicle because what i asked to have repaired was very specific. I said yes and that is why i know they was lying about the other stuff needing to be repaired. he did not even respond, I paid for my inspection and plate light bulb and left. :Update: Spoke to Tim, Apparently I have given attitude to the service writer and was told to go find another shop. I attached the response from Tim and apparently he watched video of every time I have come in and has seen I have given attitude to his service writers. So the $15,000+ I have spent there with no issues in the past three years on 5 different vehicles. Apparently Every time I have given attitude. This last time I was in, your right I gave the writer attitude after he lied about repairs to my exhaust needing to be done over the phone. That weren't part of an inspection so I wouldn't fail on those as he said. But too cut 2 rusted bolts and replace a gasket on a pipe near the car is at least $300. Ok check your video of what he said when he called me, Tim. And listen to what he said. Because I only had attitude after he said resonator was shot and flex pipe is shredded. And I have been under the vehicle 2 times before bringing it to you. And nothing wrong with the exhaust except the other shops couldn't cut rusted bolts off.

These guys were awesome! We live in Buffalo but were visiting family in Rochester. On our way home…read morewe noticed our tire was going flat. By luck we pulled in here, to inspect our car and get off the road. They were closed but by chance a gentleman was doing inventory or some extra work. He came out to see if we needed any help. He got on the cold snow covered ground and went to work locating the hole. He quickly determined he could patch the tire for us and did so. He could have stayed inside we would have never known he was there. We knew the facility was closed, we just pulled in to get off the road. This good Samaritan came to our rescue and boy was it cold outside. Thanks for your help!!! We would have been stranded forever because we didn't have a spare tire. You guys are the best.

Chili Automotive is fantastic!!! They go ABOVE AND BEYOND ! Multiple people there have ! I trust…read morethem with all my cars needs. I have Mercedes and the dealer said what I needed done. Chili Automotive took a look at the recommendation and could specifically say why they thought it wasn't needed at this time. They noticed a tire that they put on was different the next time I came in and asked me if I changed it and I told them no asked me if someone else had driven my car and I said no until I realize I was at a hotel and then valet kept the car in a parking garage for three days. He actually called two places and gave me the number of a third for the type of tire that was sold in Ohio. As a single mom, I didn't have a ride home. The owner drove me home so again they go above and beyond. Elisa

Bob has consistently gone above and beyond the call for services…read more He and his team of technicians are warm, friendly, Honest and Fair! They deliver Top Quality Work and Exceptional Service. Browncroft Service Center is my GoTo Everytime for Top Quality Work, Service and Price. Thanks Bob!!! Sincerely, Gloria Turner

Recently both the front and rear brakes on my car needed repair. Bob took the time to explain -…read moreand show me - the reason these repairs were needed. I have been taking my cars to Browncroft Service Center for years and have always been treated like a valued customer. I trust Bob and his team with my car repairs.​

I have been going to Perinton Auto for several years now. They are skilled and accurate when fixing…read moremy cars, and beyond that, they are kind and helpful always. I genuinely feel that they care about their customers!

Moved from Atlanta 4 years ago and have been trying to find a good garage since. I've been here 3…read moretimes now, always treated fairly, good communication from the owner about what's going on with my jeep. He's alway come in at or below (yes below!) what he quoted for repairs. They're busy, but that's because they're fair and honest, which is hard to find. Highly recommend.