I had an appointment to get my car inspected this morning, email confirmation in hand. The store…read moredidn't receive my appointment information but they were very kind and took my car in right away! In no time at all my car was all done and they even installed my new registration sticker. Great experience all the way around! Thank you!

DANGEROUS AND NEGLIGENT WORK - DO NOT BRING YOUR FAMILY'S CAR HERE…read more I had brake replacement, tire service, and wheel alignment performed at this Monro location in December 2025. Shortly after, my wife and young child were driving to Albany in a winter storm when the brakes started making a loud banging noise. She was forced to drive in fear for an extended period before finding another Monro location, where a technician discovered one brake caliper bolt was MISSING ENTIRELY and a second was dangerously loose. My wife and child could have been killed. I contacted Fairport manager Kevin, who was completely nonchalant and actually said "the advantage of Monro is you can stop at their other locations." He eventually offered a partial refund -- which was never paid -- then became completely unreachable. I filed a BBB complaint (Case #24733045). In their formal response, Monro corporate ADMITTED the caliper bolt was not properly secured and acknowledged filing an insurance claim for rim damage caused by their negligence. Despite this admission, they are refusing a full refund. The tire pressure light is also still on after their tire service, and the rim was scratched. This is a documented safety failure that endangered my family. Full complaint on file at: https://www.bbb.org/us/ny/fairport/profile/auto-repair/monro-inc-0041-6000929/complaints?sort=recent&status=answered&type=serviceorrepair Avoid this location. @MonroAutoTire @monroauto

Never seen a more organized and clean garage. These guys are very efficient. Car went into the…read moreshop bang on time and was ready within the time advised. There's a park nearby so you can get some exercise in too! There is a wait time for appointments but that just tells me they're busy because they're really good.

I been using Bauers for years. I highly recommend you to use them. They are fair and honest. They…read moreare hard working crew. They are awesome.

As usual work was done timely.I trust this family business from oil changes to replacing my motor.I…read morerecommend LaMarties.

This place is awesome, I've been having a issue with my Duramax DEF system, no dealership with…read moretouch it and look at it for less than $500! I found Jeremy on Yelp, call them he literally said bring it right down I'll take a look at it. He was not lying. He stopped what he was doing and came outside to figure out what was going on with my truck. Highly recommend them no nonsense no BS, strictly honest business. Can't thank him enough.

They talk about working on RVs so I made an appt. I told them that the generator oil had to be…read morechanged along with the engine oil. When I came to pick up the van. He informed me I had NO GENERATOR. The pipe is visible from the rear of the van!! He said to come back the next day. Only positive thing I could think of that he offered to check it out the next day. I was afraid to go back.

Just got an inspection done here. asked them to remove/replace two rusted bolts and replace a…read moregasket. Already had it at another 2 shops, both stated that was the only issue they saw that would throw the cat code. So take it to the muffler shop after setting up an appointment 4 days prior because the other shops wont/cant cut rusted bolts. I left it the night before with what i wanted done on the early bird fill out form. Get a call at 4pm next day telling me to cut 2 bolts off and change the gasket its gonna be $300 and that my resonator is magically shot and my flex pipe is shredded. both other shops i was under my vehicle and not a single thing wrong with the exhaust which i had told both shops to check because of the cat code popping up and disappearing. when i pick up the car the service writer looks at me and asks if i had already been under the vehicle because what i asked to have repaired was very specific. I said yes and that is why i know they was lying about the other stuff needing to be repaired. he did not even respond, I paid for my inspection and plate light bulb and left. :Update: Spoke to Tim, Apparently I have given attitude to the service writer and was told to go find another shop. I attached the response from Tim and apparently he watched video of every time I have come in and has seen I have given attitude to his service writers. So the $15,000+ I have spent there with no issues in the past three years on 5 different vehicles. Apparently Every time I have given attitude. This last time I was in, your right I gave the writer attitude after he lied about repairs to my exhaust needing to be done over the phone. That weren't part of an inspection so I wouldn't fail on those as he said. But too cut 2 rusted bolts and replace a gasket on a pipe near the car is at least $300. Ok check your video of what he said when he called me, Tim. And listen to what he said. Because I only had attitude after he said resonator was shot and flex pipe is shredded. And I have been under the vehicle 2 times before bringing it to you. And nothing wrong with the exhaust except the other shops couldn't cut rusted bolts off.

Next day service this was a first for me plus nice people and good work ,I feel that I will be…read moreconfident to know that I will get my money's worth,and a job well done next time!

The shop is a little tricky to spot, it's located behind Rocky's auto. I just had my car inspected…read moreat Fairport Auto. Christine and Joe were honest, knowledgeable, and helpful! They were able to fit me in right away too. I've found my new auto shop. Thanks guys!

I needed a last minute oil change before a road trip, and they were able to fit me in same day,…read morehours before. They were courteous in the phone and in person. Service was great and efficient- will definitely use for future car service needs

I am so happy to have found Rytek! I can't thank them enough for fixing my little Honda!! Highly…read morerecommend!!!

Always great service. My A/C was broken and now it's ice cold…read more They did my timing chain and front suspension at very good prices. My e30 is so happy now!

When, during your cross-country roadtrip in an '84 Vanagon Westphalia is interrupted, just like…read morethat-- it is always like this, with cars with people; we, ourselves, are probably too old, in our middle 60's, to have undertaken this trip at all, sans air-conditioning, with our sweet eight-year-old dog-- on Hwy 90 in Fingerlakes region of New York (so close to making it all the way across!), the sudden loss of power indicating something grave, you are thinking, like the main drive belt, & you pull over (plenty of room for a tow-truck, just in case), & toss out all the luggage in back because underneath it is the old engine & you have *two* spare drive belts & can do this repair yourself! Only you can see immediately that the belt is fine. You start the car again: no gears to shift into; we lost the clutch, you are thinking. Then the superb tow-truck driver at Farmington Towing (shout-out! sorry I forgot your name; see: "mid-60's), suggests I call CDI in Victor while he's up-loading the van & Mike, co-owner, answers the phone & says, "I don't even have anywhere to *put* your car & we're booking out three weeks from now & one of our mechanics is on vacation, but, sure, bring it by." Apologies for suspending the punchline for so long, but, after renting a car (shout out to the local Enterprise & Caleb) & thinking we'd be spending the next week exploring the Fingerlakes for the next week (we're fine with that: see "mid-60's), & spending the night in a sweet & vacant yurt (shout-out Plum Point Lodge), Mike at CDI has, overnight!, determined that the clutch cable & assembly are actually fine & that what need repairing are the CV joint & boot (so doable, especially when, as owner, you have a thing for old vw vans & have spare parts in abundance!). Mike has our van back on the road in 24 hours (backup on the lot be damned; he's committed to "getting us back on the road" to complete our cross-country road-trip)! Robert (shout-out: a mechanic who works with Mike) identifies an axel issue (that would have been big trouble further down the road) as well, so they fix that, too. All this to say that CDI Auto Repair in Victor, NY, is one of those magical, necessary stops along the road you didn't even know you needed to encounter. Now writing from Maine just a couple of days later: my grandfather was a great & honest auto mechanic; I know them when I happen upon them. (Shout-out also to Garrett at C & G Auto Repair in Hanksville, UT for his own skillful & timely work to keep us going). Yes, we highly recommend CDI-- among the best auto-repair experiences we've ever had. Skillful, humane, most excellent!

Through the advice of my father-in-law, because my wife needed service on her '03 Cavalier, we…read morecalled Ken's Auto. Ken came and towed the car to his shop and R & R the fuel pump. The price was reasonable and he was as honest as you'd wish any mechanic would be. That was more than 7 years ago and we've been going to Ken's ever since. He's honest and fair...2 words you rarely hear when it comes to mechanics. He's making an honest living making this a family business. Ken's son is now on the payroll and he's following in his father's footsteps. We recently purchased a car off his lot and we were informed of all the things that were needed and that he'd (his son) taken care of prior to the sale. Knowing the car was for my son, he went above and beyond to make sure it was safe before the delivery to us. They always stand by their work. They should have a BBB grade of A+ They've actually gone as far as dropping my car off at my house because their lot was too full to keep it there. I would highly recommend family and friends alike to take their car to Ken's Auto.

Had a great business experience at Ken's Auto in Macedon. I…read moresent my son to Ken's with his Kia. The vehicle was diagnosed and repaired within the time projected by the tech. Customer service was excellent in terms of communication and accommodation. Zack was the mechanic who worked on my son's vehicle. He was diligent about contacting me with the diagnosis, repair costs and repair time. I felt very comfortable asking what may be perceived by an auto tech, to be silly questions. Zack was patient and took the time to explain things to me in a matter that I could understand. My son picked his car up Friday afternoon. He isbhappy with the results and says his car now "purrs like a kitten". I wholeheartedly recommend that you consider Ken's Auto in Macedon for your next vehicle repair or service.

I have been going to Perinton Auto for several years now. They are skilled and accurate when fixing…read moremy cars, and beyond that, they are kind and helpful always. I genuinely feel that they care about their customers!

Moved from Atlanta 4 years ago and have been trying to find a good garage since. I've been here 3…read moretimes now, always treated fairly, good communication from the owner about what's going on with my jeep. He's alway come in at or below (yes below!) what he quoted for repairs. They're busy, but that's because they're fair and honest, which is hard to find. Highly recommend.

Took my car in because another auto place told me that I need new brakes and discs for $2,000 on a…read more2023 hybrid RAV4 and I wanted a second opinion. Monro looked at my vehicle and didn't find anything wrong with my brakes, just a tad bit of rust on my discs which is expected with the amount of snow and salt exposure we get here. I appreciate the honesty and just for that I will continue and would highly recommend this place to anyone that needs auto services done. Kevin was professional and explained in detail what he recommended I should look for in the future as far as brake wear signs with my vehicle. When I do need services in the future this will be my go to place. Thank you again!!!

Outstanding! Service, Quality and Value!! Thanks to the Victor NY…read moreservicemen!!!!!!!!¡!!!!!!!!!!!!!!!!!!!°