I bought a ring from this pawnshop and I asked if it was silver and they swore up and down that it…read morewas but it turns out it was only silver plated. I brought it back and they told me that it was bullshit so I went and had it tested by two different people, one with a laser machine and another acid test and both confirmed that it was not a completely silver ring. Told me to leave and never come back. Very disappointed in this stores ethics and how they conduct themselves.

Well let me start by saying I wouldn't recommend going here. I walked in requesting a loan on a…read moremerchandise. Sales assistant (1) helped me out and the situation was fine. "Store Manager" (Grady) budded into the conversation asking about my product and tried to lowball me. He was completely ride for no reason at all. He raised his voice to provoke an argument but I remained calm. As a young black man, it felt very descriptive so I exited the store.

I been a repeated customer and they have always provided good customer service. I've sold jewelry…read moreand they bought at a fair price. I've pawned and gotten loans.They have a few good things a good bang for the buck.I'll be back if need be.

Lazy staff ...... they think they know what they're talking about but they don't. I took in four…read moregold rings and they told me that they were all fake , yet I went to two other pawnshops and they told me they were all real and I end up selling them at a different place . Then I took in my Jordan 6's and instead of them trying to tell me that they were fake they just told me they didn't know how to tell if they were real and I took them to the other store down the street and they told me that they told them that they were fake , which they weren't and the other store authenticated them . Overall just bad customer service and lazy workers . I feel that they should do more research before they try to come at a customer with information that they don't know about. Won't be doing business here anymore

Ever since Carey retired, the people here are just plain rude and standoffish. I will never return…read moreor be giving my business to such people who give such shitty customer service.

Honestly nick and Anthony where extremely nice and patient very honest I was truly left speechless…read morewith the honesty from them as well as the trust I felt I had from them a lot of other pawnshops are really shady and all they care about was profit but here I felt they where being extremely fair and wanted me to get the best of my buck I will definitely be coming back they have some amazing prices on ammo and jewelry and most importantly the customer service from them is truly something you don't get anymore anywhere for all your needs I definitely recommend kingwood pawn

If I could give the pawn shop a no star. I feel targeted , my initial time visiting me and my…read morehusband didn't have any issues We were able to tap to pay with another associate. The last 2 times we made payments I got a short older yt woman that told me I can't use tap to pay with my phone that I had to have my physical card. There was a older yt tall guy there listening to the conversation saying it's company policy that we need the physical card I went to get the card out of my car but before that the man said "and not the card you found out in the parking lot" I brung my physical card in to finish my purchase they didn't even check my id to match it to my card so I didn't see no purpose of them saying thay. So I assume I looked like a broke black mofo but it's ok I'll go EZ pawn up the street that accepts all kinds of payments with out the physical card prove solved

My husband was eyeing a laser on amazon for over $500 found one here for only $100 used of course…read morebut non the leas works great with no issues.

I got a really great deal on a ring. Couldn't pass this up. The guys were really helpful…read morecommunicated very well. I Recommend this place to anyone. Five stars

So I buy shoe and other things from this shop and I really like it but I got a pair of headphones…read moreand they did not work I took them back and they took the total of the ones I had on layaway are so I thought.... What they are telling is they took it off the pair I payed in full for with cash so really what I did was pay for a broke ass pair of beats and give them back to them and never got my money back are put on my other idea. I would love for this to be mad right vomit I don't think they will.

Worst place to ever go to stay away!!! if I could give zero stars I would they do legal robbery at…read morethis place I took over 100gs of gold (not penny weight)to this place to get helped out on a loan mind you a mix of 10k 14k18k 50grams being 14k they told me taking in all my gold they would have done me a $2800 loan I looked straight at him and said no I had never been so offended they completely tried taking advantage of me being 18 years old whit a nice gold collection took my business to all pawn No 2 they gladly took my business in whit honesty do not recommend independent pawn they are a waste of time I will say this there is a young lady there who greeted us grate walking in besides that worst pawn shop

I will not be returning to this shop. I was not greeted when I walked in or asked if I wanted to…read morelook at something while browsing. Customer service is important to me and prefer to spend my money where I feel welcomed.

I thought I was browsing the guitar shop when I stumbled upon exactly what I was looking for! The…read moremanager was friendly and generous! Go find your new gems!

Would give a zero if I could. Eli is a complete smart-ass so don't waste your time. Prices are…read morereally high.

AVOID this operation. I sent an email requesting an appointment to sell some collectable coins and…read moreno reply. Then left a voicemail during operating hours and got no reply. Decided to drive there and that was a huge mistake as there is NO actual office but rather just a meeting place and of course no one was there. Had to walk all around Market Square as none of the shop employees knew where they were located at or even heard of them. A security guard finally gave me directions to a place on the second floor. Went to a pawn shop instead and sold my coins.

Was a pleasure dealing with Constance at Texas Coins and Jewelry. She was very helpful, explained…read moreeverything in detail as she evaluated items we brought her. Place your trust in Texas Coins and Jewlery. They are the REAL DEAL that will put a smile on your face! Glynn & Gabby Batla The Woodlands, TX

over 30 years using these guys, everything I purchased worked great and many guns I still use. They…read morehelped me through college, many times loaning more than my items was worth just to help me out. I never loss an item. They saved many an emergency and holiday when I was just starting out, and for that reason I still go there yearly to make all my purchases. If you want Honest, straight forward, and fair prices, Go to B&W. Once you establish a repour with them, they will take care of you for Life. They even shoed a few horses for me.

Horrible horrible !! Would leave 0 stars if possible. If you are brown or black do NOT come here !…read moreNot only is the shop incredibly disgusting and stinky but the workers are creepy and rude. One man asked me to walk over to him to comment on my appearance and even insulted my sister's hair. The people even laughed at her when she asked if they had a specific item. Will never be returning, its disappointing that people react in a prejudice way in 2025! Very sad to see.