Highly recommend, stopped his lunch to help us. We asked him to finish his lunch and we would be…read moreback. No rush - enjoy his lunch. Amazingly friendly, helpful - love small town locally owned businesses - the true backbone of this great country! Hardworking - good people!

John is the best. It is like stepping back Into 1950s era work ethic, honesty and commitment to the…read morecustomer. Every time.

I do not trust these people to work on my car. It was said…read morethat I needed a timing chain. I took it to two other mechanics they all agreed not only was it NOT the timing chain but that the timing chain is in excellent condition. It was simply a vacuum component. When I returned to this shop, Full Circle, Michael restated that it was the timing belt and he knew this because he heard it before replacing my valve. I asked him did he hear it after replacing the valve he said he didn't listen for it. No way! You don't look over your work after completing it. He said my car was going to break down if I didn't fix it. He also recommended I replace my breaks and tires which are barely eighteen months old. TRUST ME, you do not want to take your car here.

Make did a great job helped to save me some money and did there best to do the job quickly .read more

As I was leaving for work my tire was completely flat. I found your store doing an Internet search…read morefor stores close to my home. I was thrilled when I called and was told I could get my car in immediately. The staff was informative, so kind, thorough and fast. The price was good and I was out of there within an hour! I was able to watch my car as it was worked on through a large window. The men working on my vehicle were like a professional pit crew. I was offered a bottle of water and I was thanked for coming in and asked if the service was everything I expected. Actually, the service was above and beyond and I appreciate it SO much. You have a new and life long customer. Keep up the amazing work, guys!

called them to get a specific tire that matches the rears of my 1967 camaro for the front... the…read moresmug kid said "never heard of them" and hung up on me after being on hold for 10 min waiting for someone to pick up the phonei i have been a faithful customer and have guided numerous people to them for years!!!... never again! i will never set foot on discount tires property again!

I went to start my car to go to work on Monday morning and it was dead. I called Dobbs, to see if…read morethey could get me in, and had a coworker come give me a jump. I drove straight to Dobbs, and checked in, with my car still running. They tested everything and told me it was my battery and that it would be $380 to replace it. Even though that seems high to me, I was there and needed to get to work, so I had them do it. My car has been running great since then! I was at work by 10am, so they got me in fast. Now I need four new tires, so I'm going to go back to Dobbs!

I got new tires here in October and am still experiencing the consequences of this poor decision…read more Not only did they not replace my valve stems, but they also did not balance the new tires properly. When they replaced the old weights, they slapped new weights on top of the old adhesives. They also did not align the new tires. I purchased the tires through another site, so I would have picked a different installer if I knew what I do now. Go to a dealership instead.

I've had a couple issues with my vehicle over the last couple of years and these guys are always…read morethere with good and accurate price quotes, have no problem describing what they want to do before they do it and answer every annoying g question I have. They're my go-to when I need to trust a repair or oil change is done right.

never go back ask for tire rotation they said that no need but I was charged for full service…read more looks like they need more mechanic only 1 in the bay. New manager 3 in the last 2 years.

I love Sam's Club, but the Cafe needs help!!!! They are sooooo slow in Ofallon, Illinois and not…read morefriendly.Hire more people!!!! Some older people just got out of line. Felt sorry for them. The manager just stood there. Omg

I came in to have tires installed through the tire and battery shop and was initially helped by an…read moreemployee named Heath. He was extremely polite, professional, and got me checked in quickly. I asked if I could watch the installation from outside the shop area, and he explained that as long as I stayed behind the chained-off area outside the garage, it was fine. He even allowed me to borrow a plastic chair so I could sit while watching, which I appreciated. About five minutes later, another employee named Henry approached me in a very aggressive and rude manner. Without first asking or speaking respectfully, he loudly said, "Aw nah man, you can't be sitting out here with that chair like that, it's going to get all wet." At the time, I was completely covered by the overhead shelter near the garage doors and it was not raining on the chair at all. Caught off guard by how I was approached, I responded, "Really?" Henry then replied, "Yeah, the others are just too scared to tell you," referring to his coworkers. He then took the chair away abruptly while walking off. As I responded "wow" in disbelief at how the situation was handled, he eventually said "sorry," which made it seem like he may have realized afterward that he had handled the interaction poorly. I want to make it clear that Heath was great throughout the process and represented excellent customer service. Unfortunately, the interaction with Henry left a very negative impression and completely changed the experience. As someone who had recently returned from deployment, I was disappointed to be treated in such an unnecessarily hostile and disrespectful manner over something that had already been approved by another employee. Overall, I hope this feedback is taken constructively so future customers are treated with more professionalism and respect.

My van broke down on the way back to Wisconsin, and these guys were amazing!!! I would recommend…read morethis shop over any other shop that I have been to. Friendly, attentive, very informative, and above and beyond GREAT Customer Service. The mall is close by while waiting for the assesment. Highly recommended!!!

On 03AUG2026, I brought my Altima into the Fairview Heights Firestone for an oil change, alignment…read moreand wheel balance. Told them I was going on vacation, so be sure to check the car over. They had the car less than 90 minutes and phoned me to tell me it was done. On 09AUG, while driving in New York on vacation, the front driver wheel came off the car and we skidded to a stop. Luckily, no one was hurt and the only damage is to my car. The Firestone in Clifton Park, NY put the blame on shoddy workmanship and repaired the wheel and control arms at no cost to me. They told me that the Fairview Heights Firestone would arrange for the body damage to be done. Instead, I was pushed off to Firestone Corporate who are demanding I sign an agreement (indemnification, non-disclosure, non-disparagement, etc.) before they would pay damages and other associated expenses. So I guess we'll be going to small claims court for relief.

Long time customer. Last time I brought in my truck, I had both differentials and the transfer case…read moreserviced. They asked about my manual transmission and I stated I would come back. They said they couldn't service the transmission because the plug was unreachable after 5 minutes of effort. I took it to Midas and reality somehow altered itself! In the new dimension of reality, Midas had no trouble performing the maintenance at all. Valvoline, you just lost a long time customer and about $1,200 a year.

This was my first time using the Valvoline in O'Fallon, IL. I had no clue what to expect after…read morereading the mixed reviews on yelp. Turns out my oil change came with an unexpected party. Jordan (the assistant mgr) was amazing right off the bat. I showed him the pic of my coupon to make sure it was going to work before I committed. He read it and approved. Then once Brett drained the oil he said something along the lines of "it's showtime" signaling to the group under the car that it was their turn to do their thing. The whole time the coworkers were having fun, but also diligent about getting the work done and communicating the whole way through. It was very much a joy getting my oil changed today. (...and who says that?) I didn't feel taken advantage of and I felt like Jordan was honest with his recommendations and didn't try to upsell. Thank you all for a job well done!!

Have been looking for reliable & affordable auto repair services, and I think Karius Automotive in…read moreO'Fallon, IL meets those qualifications. Through a coworker is how I learned of this shop and grateful this happened at the right time. Headlamp assembly repair $1500 GM part, 134,000 miles, factory not necessary. With their assistance ordered part through Amazon delivered to shop. Convenient. Also knew I needed brakes...quoted a price, accepted. Received call, needed back brakes as well. Wasn't much more, already there, took care of that too. All in $1331 for headlight assembly replacement ($300), front & rear brakes & rotors $1631. Only $131 more than factory part price, which excludes install. Dropped off 8am ready by 3pm. Nice! Definitely have found a trustworthy shop.Thank you Karius for exceptional service.

The regulator on my alternator failed and it is internal on my RX350 and can be a challenge to get…read moreto. They were able to get me in quickly, did a great job and it was a very reasonable price. Guess where I will be taking my vehicles in the future.

A couple days before Memorial Day weekend, I brought my 2015 Infiniti Q50 to Firestone at Scott Air…read moreForce Base needing to track down a coolant leak. I wasn't sure if it was the radiator, water pump, hose, or something else. They performed a full inspection and quickly diagnosed a fractured/cracked radiator. They replaced the radiator and completed a coolant flush, and the car has been running like new ever since! The real test came right after. I drove 700 miles from Scott AFB all the way to Houston, Texas without a single issue. That kind of peace of mind is priceless. My customer service advisor, Blake, was absolutely awesome. He was professional, knowledgeable, and kept everything straightforward. Best of all, the final price matched the estimate I was quoted with no surprises and no hidden fees. The military discount was a bonus! I trusted Firestone with my baby, and they took great care of her. I highly recommend this team to anyone looking for honest, reliable, and quality auto service!

Scheduled an appt to have some tires put on, rotated and balanced. Was greeted courteously, we…read moretalked thru what I wanted done, he repeated it back to me to ensure he got it right. Took them little over an hour to do it while I waited on-site. Executed professionally, correctly, according to the timeframe and cost they committed to. All very much appreciated.