I got a 2 hour cleaning session from one of those daily deal sites. The people who came in on Friday were very nice, but I'd be lying if I said I was impressed with their work. For starters, the 2 of them spent the entire first hour in my kitchen, which is incredibly small. As a result, it felt like they rushed through the rest of my apartment. When they left I looked, and at a glance it looks like they did great work. However it soon became apparent that they didn't move the furniture when cleaning the floors, dusted around things, and really just kind of half-assed it. It was nice to have someone else do the cleaning, but I thought I was getting a my place professionally cleaned. I'm not thrilled to have paid for a job that I could have easily done myself. read more

I am apoplectic. I just discovered that, despite claiming to vacuum the radiators - knowing that dust was our major concern, and the reason we were hiring cleaners - they did not even LIFT UP the lightweight cover on the bathroom radiator. When I say this thing is light, I literally mean that a baby could lift it. It doesn't go all the way down to the floor. This is on top of the several other areas I noticed that they had not cleaned. It is so sad that these people are out there giving green businesses a bad name. No chemicals at all would have been needed to just lift that light, little cover. read more

I discovered Ian & Rich, the owners, maybe 6 or 7 years ago---they were the only company out there (that I knew of) who were thinking enviro-friendly in their cleaning business. I liked how they were talking about protecting the health of their staff...somehow this issue doesn't make the news but the exposure risks for maintenance workers is really serious and Clenz was way ahead of the curve on this. So I was already pretty much sold. OK, I admit, I'm particular---I want all the "seams" detailed (like where the baseboard meets the walls), the light switch plates (where grimy hands leave marks) gleaming, walls washed (yep, walls washed---but in my defense, I pay for everything I ask for!!!) Anyway, Clenz was TOTALLY accommodating---totally flexible to suit my schedule...great price...super high quality work. Marvin, David...all of the guys take their work seriously, which is a pleasure to see. Having help with cleaning is awesome and coming home to a sparkly place is THERAPEUTIC! Totally recommend my guys (and they do junk removal too! And they're green about it as well---recycle what they can and donate the usable items and furnishings to Good Will and neighbors who need them). read more

My buddy and I got the carpets cleaned after a year and a half in a rental house where there were several tenant switches and pets coming and going. Needless to say, the very pale carpets were not very pale anymore. No, that's not a stringent enough description... The pale carpets were revolting - the kind of revolting that makes you want to throw up and curse at the same time. The Clenz people showed up on time, called ahead, came in prepared AND were enthusiastic about tackling the most gnarley stain they've probably seen in the history of their Philadelphia existence. The results: awesome. The carpets were all fresh, super clean, and dry when we got home from work that day. And at an extremely reasonable price, I might add. read more

My fiance and I have been using Clenz for about 6 months and could not be more pleased with their service. Ian, the owner, is extremely friendly and responsive. I prefer to deal through email (a product of CYA at work I suppose) and he has no problem with it. (Believe it or not, getting people to put things in writing is sometimes impossible - not with Clenz). He always gets back to me quickly and answers all of my questions. Marvin and his team are the best cleaning crew money can buy. They are enthusiastic about the job. If you have pets, even a big dog (like us), it is no problem. Marvin actually plays with our dog and doesn't mind when he follows the team around the house. After a cleaning our house is immaculate. It is spotless. They even make the bed and organized my fiance's shoes in the closet! They use a pet-friendly cleaning agent called Magic Water on all the surfaces, which is an added nicety. Clenz is also fairly-priced. As far as I can tell they are priced competitively at the lower end of the scale. We looked at Keep It Clean With Raylene back when we were first investigating and her prices were outrageous compared with Clenz. You might as well take a second job to keep your house clean. Clenz offers a discount if you use cash. There have been times when I have not been able to make it to an ATM and Ian works with me to get the discount with a check. Overall: A+ read more

I'm really thankful for finding Ian and his team. I'm a lunatic about organization and cleanliness, and haven't been comfortable with anyone I've used in a few years. Ian's team is efficient and do an impeccable, pristine job. Most uniquely and importantly is the fact that I've requested specific tasks be done in our apartment outside of just the general deep clean. This is out of the ordinary and really special, in my opinion. ESPECIALLY since we have a new puppy! Ian has not only responded immediately to my inquiries about special requests (he is seemingly always on email/able to take calls - top notch, above & beyond customer service) but I can tell the team has followed through on my ask upon arriving home. HIGHLY recommend this company. Especially if you're nuts about clean spaces! read more

I've been using Clenz in our 2-unit 3 story row house for at least two years now and they are great. No pressure to schedule regularly with them - they let me call when it's time and they work around my schedule. I call when I have people coming over or I'm entertaining house guests so it's a big job since they don't come weekly and we have so much space. They always do an excellent job. The owner, Ian, is great to work with. He can work with you via email if you prefer, he is extremely responsive, and very flexible with scheduling. I was recommended to use Clenz by a friend and I recommend them without reservation after consistent excellent service and fair prices for 2 years. read more

They did a wonderful job to my house!! I got the entire house cleaned by very nice professional cleaners and then the carpet guys came in and cleaned 2 rooms I needed the rugs cleaned in! They look amazing and my house sparkles!! The stains are gone on my rugs!! They took great care of my furniture and I even had some instructions and they followed them to a T! Ian who owns the business is a pleasure to work with and even worked around my Crazy wedding schedule and work schedule! Thank you guys so much! I will be using this company in the future! read more

I can't comment on their services because I never received a call back about my job. It's a shame too because it was a big post-construction clean-up, and I ended up hiring Server (which was also a mistake). read more

We used them for regular cleanings for about a year. They are good and really punctual. I felt like their attention to detail drops off.... like I would find corners/window seals/etc. not cleaned and would have to tell them. But they came a lot of times when we weren't home and nothing went missing. They are an honest operation and unlike some companies, show up when they say they will. Oh, and I usually just schedule a time over email and never had a problem scheduling (sounds like people had issues over the phone ... from other reviews) read more

I've never had my home professionally cleaned before, but with a new baby in the house I felt it was time to take the plunge. I was nervous! I did some research, asked friends who they use, and decided on Clenz. I felt more comfortable using an established company rather than a self-employed cleaning person. Marvin and his team have come by a few times now, and I always love how the house looks and smells when they are done! Unfortunately, with two cats in the house it doesn't stay pristine for very long...I wish I could have them come by every week, but for now once a month is still a life saver. I'm probably paying slightly more by using a company, but I think their prices are pretty comparable. I schedule our monthly cleanings with Ian via email, and he is very easy to work with. Recommended! read more

I called Clenz to have my home cleaned a while back but they were such a mess I never even allowed them in my home. Giant waste of my time. Good part is that I'm now completely happy with my new weekly cleaners! read more

Xio and Danny did an EXCELLENT JOB! They cleaned our 1BR apartment today and I'm in awe. Our bathroom and kitchen was a mess and it looks brand new! They were professional the entire time and I can't wait to refer them to our friends and family. Thank you Cleanz read more

Jimmy and Jenees came out to clean my house today and worked extremely hard and did an unbelievable job! I can now rest and hand the crown to someone else that I trust will get the job done! read more

Had my first cleaning with Clenz today and was happy with the results. The team was super friendly, and they listened to all of my requests. They were in and out of my house in an hour and a half, and left it immaculate, which lets you know that they use their time very efficiently. Definitely recommend, and will use again. read more

Mike & Marvin have been coming to clean our house every two weeks for most of 2015 & 2014, and monthly for 2013 & 2012. They do a great job, they always pay special attention to the areas & items that need some extra elbow grease. I've joked that they are reason my partner and I don't need couples counseling, but it's true. The messy one can be messy and the clean one doesn't go nuts cleaning up after everyone else anymore because the Clenz crew is so reliable. I've found that the more we can communicate with them about what we need, the better they can do for us and they deliver every time. read more

Called them twice to get my carpet cleaned. They took my info down twice and no one ever called me back. Don't waste your time calling. Very unprofessional read more

I literally just signed up only so I can write this review. I am impressed by the level of customer service I received and the professionalism of this company. It was my first cleaning so my expectations were low. Ian accommodated my needs and was more than understanding and did an incredible job at organizing the appointment around my unpredictable schedule. I came back home to a spotless apartment. Jimmy and (Sorry, I don't know the name of the other employee) were professional and courteous to an extreme. I definitely recommend this company and I will definitely be a returning loyal customer. read more

Just bought my first house and with my crazy work schedule no way was I going to have time to clean an entire house by myself. Clenz Philly was recommended by a coworker and it has been a life saver. David and Sue come every 3 weeks - they are always on-time (Ian gives you an arrival window), very friendly, and most importantly - trustworthy. They always ask if there's anything in particular I would like them to focus on and if everything looks good when they were done. The first time they came the price was a bit higher (but still reasonable) and now that they come on a regular basis (and my house isn't as dirty as it was after I just moved in!), it's the best $100 I spend a month. They do everything including the basement - even made my bed! Ian is responsive and accommodating when it comes to rescheduling my appointment if I need to work around my schedule. Highly recommend. read more

I hired Clenz Philly to clean the kitchen, and 1.5 baths in my new apartment before I moved in. They did a great job, especially on the kitchen, which included cleaning the interior of the fridge and the oven. My boyfriend was also at the apartment to clean the other rooms, but the cleaners offered to vacuum the carpets at no extra cost, which was a huge help! read more

They cleaned more in two hours than I could get around to in months. My house was pretty dirty and they did a great job! They were very hard working, friendly, and worked around the kids and dog. They were very flexible with scheduling a time to come and understanding when I had to change it a couple times. I was very impressed with how clean it was when they left and it didn't leave that 'toxic cleaning product' smell. I'll definitely have them back! read more

I had a disastrous experience with a local pest control company, and I was at my wit's end. I had no time to take care of the mess and a household of pets and people to get back in ASAP. No other cleaning company in the city would come same day, but the people at Clenz worked their schedules around so they could get in right away. We were thrilled with the crew, and when we came back home, we realized they had gone above and beyond what they were asked to do. I cannot recommend them highly enough! Great service! Great company! read more

I have used Clenz a number of times now for apartment cleanings. The cleaning team is trustworthy, friendly, and reliable and always does a good job. The office is also very prompt about returning phone calls and flexible in terms of scheduling. Recommended. read more

just had my empty house done and was left with streaky windows, untouched baseboards and floor edges, and I'm not sure they even used a mop--all signs say NO. They promised a "Deep Clean" but did not deliver. I have to clean the entire house again. read more

I employed them on the recommendation of Ecomaids, who we used about a year ago. I was unsure about their required 60/hr first clean, but on talking with the manager, I decided to give them a try. It had been a while since we had the place cleaned, so I was okay with the 2-2.5 hour estimate, even though I live in a small loft. I came back after 2 hours, and saw one of the team on their phone while the other was vacuuming. Slowly. I went to use the restroom, and noticed several stains remaining in plain sight. When I asked her if she could clean by the catbox, she told me she was waiting for her partner to finish vacuuming. When I asked her if there was something else she could do in the meantime, she said she was going to do the bathroom, but I was in there. For 30 seconds. I stepped out to call their manager, and they left a few minutes later. I will continue my search for a good service. read more