This was a nice Hampton Inn location. Parking available out front, check in was easy. The rooms…read moreappeared to be updated and even had a liquid hand soap dispenser in the bathroom which I was a fan of. Heating/cooling unit worked well and our floor was pretty quiet. Mini fridge and microwave available, plus a standard coffee maker. The bed and pillows were decent for a hotel. They serve breakfast each morning and also have a bar downstairs - I didn't get to check either out but it was nice to have the option. They also had a small minimart type area for essential snacks/drinks if you forgot anything.

Overpriced for what you get. No housekeeping service in 3 days. Minimal amenities provided (e.g., a…read moreclock). Poor water pressure in the shower. 'Handicap rooms' do not have ADA compliant shower stalls (no zero depth entry). Drinking water is from the tap - or you could go to the desk and PURCHASE a bottle of water. The pool won't work for swimming - too small, too shallow. The advertised Bar is no longer open for business. Great Irish Pub a mile away (down the hill).

Stayed here recently for a few nights…read more I arrived late at night to find the parking lot very full. Thankfully the parking lot is well lit and there are plenty of spaces so I was able to find a spot no problem! After parking, when I tried entering the door was locked (for security purposes, I'm sure). I rang the doorbell and within a minute or two, someone opened the door. Just something to be aware of if you arrive late at night. After a couple false starts (initially my room keys didn't work), I got to my room. The rooms are spacious and the bed was comfortable. There was a coffee pot that I made use of both mornings I was there (and was grateful for it). They have a breakfast but it isn't complimentary (I think she said it was $10 for the sort of continental breakfast buffet and $17 for ordering off the menu). Overall, the hotel itself is a little old and worn (not in a vintage-y cool way, more a bit sad). The carpet in the elevator was threadbare and stained. The hallways were also stained and the tile in the lobby wasn't very clean. I appreciated the comfortable stay and one evening the sales manager was in the lobby offering complimentary appetizer bites, which was nice. But, beyond that, this Hilton just hasn't been kept up very well.

Had a great stay here. The staff were all so friendly, particularly the restaurant and front desk…read morecrews. The rooms are clean and reasonably priced, and the hotel is in a pretty neighborhood and conveniently located next to the freeway. Our whole family was there for a get-together and it worked out perfectly because we could hang in the lobby lounge area or the restaurant, or go find somewhere to eat/gather nearby. I didn't try the pool but I think next time I may have to. We'd definitely return!

Our stay at the Woodcliff Hotel and spa was absolutely wonderful. The staff was so accommodating…read moreand friendly and professional. Any accommodations we needed. They were happy to take care of us. We definitely will be coming back soon.

The hotel is dated. Horizons Restaurant was good as was the Spa. The rest of the experience was a…read moredisappointment. Everything is broken or is disrepair. The ice machine is broken, pool heater broken, hot tub broken. The website says that they have coffee makers in the room. When we arrived they had removed them. We had to buy one. We won't return!

hey, it's me again on my delmonte anniversary, seriously, I stay here almost the same weekend…read moreannually! well, back up to five stars, happy to update! way better lighting and a new chair in the room, nice! I also just unplugged the bathroom nightlight, solved! my original room did start dripping from the ceiling (hvac issue) so I was mildly inconvenienced, but better after two hours from check in then in the middle of the night, still thou, happy with the updates ! beware the yelps of March!

Very nice hotel, stayed here a few nights while in town for some Business in Rochester. Everything…read morewent smoothly, room was very modern and nice. Walking distance to a open air farmers market in this cute town of Pittsfield...Breakfast in the cafe was great.

The best thing about this inn is its proximity to next door neighbor Chakara Bistro, a sushi and…read moreAsian fusion restaurant. The room was small but attractive. It looked recently remodeled and renovated, but the linens (rust stains on one of the towels, tear in the bedspread) might be due for a replacement. Good mattress, but the bedding wasn't very comfortable. It had a weird texture and didn't breathe well. I woke up hot and sweaty a couple times even though the room was cool, and I wasn't using the comforter. The shower was great. I didn't have to crouch. The water pressure was good. There was plenty of hot water. Big flat screen TV if that sort of thing matters to you. We just wanted a cozy place to sleep.

I stayed here for a few days last summer (2019) with my mom to visit family in the area. The room…read morewas very clean and quiet and aesthetic like a nice hotel. We got fabulous sleep here. A bonus for me because I love hiking trails is that the orange crescent trail is adjacent to the motel http://www.perinton.org/files/Data/Documents/randp/Crescent%20Trail%20-%20South%20Section.pdf The motel is run by a kind and helpful couple. The only reason I couldn't give five stars is there is a tiny amount of some peeling paint. This place is a great deal for the money and they also allow pets with a security deposit. This will be our go-to spot for visiting the area.

I was pleased by the service from the front desk. The woman that checked me in was patient as I got…read morea work credit card authorization form sent in so I could check in. The woman that was there both very early mornings I left for work was very pleasant and let me know the road conditions as I was leaving. The room was set to a warm 72 when I came in from the cold. The room felt clean. There was a mini fridge and a TV that I could stream my Netflix from. The internet worked well for my laptop. The only downside is the bathroom was tiny and the shower had hot water for a very short time before going warm.

Place baffles me. All the Marriott's in Rochester confuse me. Each are good. But all have a…read moredifferent fatal flaw. This one is Nice. Clean. Excellent location for me. But I feel invisible service-wise. No coffee outside the room before 6. No one acknowledged me with even a nod upon arrival (mobile check in) last night. When I asked about coffee at 5am this morning, the associate at the desk just complained to me about the paperwork she had to do. In my other reviews for the Marriotts in the area, you'll see what I mean. Every one is good. But each has its Achilles heal.

This hotel is located off the highway further from Rochester downtown. It served as a pretty good…read morehome base for our trip in Rochester. There's plenty of parking and lots of grocery stores and restaurants nearby. Service was polite and prompt, there was generally always someone at front desk to respond to questions and check in/out. One thing to note is they have a 2nd building that doesn't have an elevator which is 2 stories. I feel like they don't advertise this but if you have trouble with stairs, it can be a bit annoying to have to go to another building and bring up your luggage via stairs. The main building is where breakfast is. The breakfast is free and include an egg protein, a sausage proton and potatoes. There's also yogurt, milk, coffee/tea, bread, cereals, granola bars, apples, oranges and bananas. The nice thing is they leave the cold food items in the fridge that you can get throughout the day. Same with cereal or prepackaged food items. The rooms themselves are clean though a bit dated. Space of the rooms is average. Overall, for the price, it was pretty good and met our expectations.

This hotel has excellent service. When I made a booking at this hotel, I told the person we will…read morecome late. When we arrived at around 1AM, the front desk manager said he saw the request and waited for us. The breakfast service here comes at no additional costs and has all the typical servings. But it goes to 10:30, so you can get the extra sleep in. I stayed at the Lodge house, which is a separate building from the main one. The hallways had a cigarette smell and the rooms looked old and outdated but no cigarette smell. The furniture and TV looked like they were from the early 2000s. There isn't a tub in the bathroom and instead there was a shower pan design. Personally, I prefer tubs. The beds were very comfortable, fridge was big, AC was quiet, and it was nice having a snack bar in the room. Each snack goes for $1.95. All in all, I had a great stay here and recommend this hotel. It would be nice if the Lodge house was renovated to make it even better.

Checked in yesterday - 8/19/22 - 2 1/2 years after start of CoVid and no housekeeping g showed up…read moreWhile we were "out" today. I called the front desk. I was told they don't offer housekeeping unless we request it! Wait!? What!?! No other nice hotel where we have stayed has had the policy for at least a year! This is a very bad look DelMonte....no excuse...

LOVE Trish at the Delmonte she is amazing a fabulous Christmas or Hanukkah the most thoughtful…read moregift for a woman is to be pampered when I get a gift certificate I can't wait to go there! Thank you Delmonte Spa

This is not your typical Best Western. Best western signature hotels, are "boutique" hotels, that…read moreoffer a. Unique, local, charm of their own, at mid range prices, yet they still have to meet the standards to be a Best Western. The people who run the hotel are off - property, yet they are very easy to reach in case you need to. You do all of the paperwork ahead of time, and then when you check in, there is a keypad where you enter your information, and a door to a little box pops up that has your key. You do the Reverse to check out. This is a very nice little hotel. At first glance, you might not even realize it's a hotel. Maybe a dorm or apartments? . Very charming. I got my key, and I was very pleased with the room. The room and the bathroom were spotless, the TV got a good picture and a good number of channels. there was a fridge, but no microwave, there were plenty of places to charge my gear and the Wi-Fi had more than enough speed to stream video or do work. There's also a desk that you can eat/work at. The bed was extremely comfortable. There is no breakfast available at the hotel, , but the little Turkish café, Cafe Manzara right next door is fantastic. Great food, at decent prices. (see separate review...). I like this little place a lot. I would stay here again the next time I'm in town. Thanks

My father stayed here while he was in town for a family graduation. The room was tidy and while it…read moretook a minute to figure out the key cafe, it worked just fine. The room was neat and clean and the bathroom was spacious with a cute barn door. There are EV charging stations onsite and an awesome cafe right next door for Turkish coffee and delicious food (Cafe Manzara). The TV had a multitude of channels and streaming services. The owner could not have been any nicer! My dad was very happy with the accommodations and had a great nights sleep during a very busy weekend. We've found our local hotel for out-of-town guests for sure. Thank you!