I recently went on a road trip and Reen's was our first overnight stay. The communication leading…read moreup to the stay was easy and Reen sent a confirmation the day before of everything we needed to know. We arrived later in the evening and Reen was up and greeted us with a big smile. She gave us a tour of the 140 year old home that is full of character as well. We decided to head to a cafe for late night eats and drinks and Reen was quick to ask us where we were going to make sure we would be in a good area - she is just the sweetest! We stayed in Jewel's room and it was perfect. Having our own powder room was such a nice perk along with our own beds! The next morning Reen served us breakfast which was exactly what we needed to prepare for our drive to VT. I ended up leaving a personal item at Reen's and reached out to her about it. She quickly asked for an address to send it to and mailed it to me without question. I can't thank her enough for the wonderful hospitality and for the price it's more than worth it!

We had a wonderful stay at Reen's Bed and Breakfast. Reen is a delight and an excellent hostess…read more Her home is lovely. We would stay here again if we are ever in the Rochester area.

We stayed here twice for a local home away from home vacation, but have not been here in 2 years…read more It's in an old school and the layout and style of the rooms is so unique and charming! It gives spacious, fancy, studio vibes with old chalkboards as statement pieces in the rooms. The rooms have jacuzzi tubs, a full kitchen with appliances, and a TV. It's conveniently located next to restaurants like The Gate House, Polizzis, and Salenas. The price point is pretty high and is why we haven't returned in recent years. We couldn't justify the cost for a place that's 20 minutes from our house. But I highly recommend staying here over a hotel if you're visiting Rochester, especially if you want to stay in the city. I never heard any neighbors when staying here and there are fun, decorative things to explore in the hallways too!

This place is unique and interesting and artsy and fun, and (for the most part) WALKING DISTANCE to…read morewhere you need to go in Rochester (parking is included--we never needed the car). It's more $$ than we wanted to spend but we had to book last minute for an event and there was a festival in town. We ended up paying about the same as the host hotels for the conference (which were sold out)--trading beige and neutral carpeting and motel art and sterile, cookie cutter living for a much roomier, richer, themed experience.

Looked last minute for a place around Canandaigua. Never stayed in a bed and breakfast before. We…read moredefinitely would come here again. Decorated early 1900's with loads of ambiance. Quiet, clean, ez to locate and well lit at night outside we were there for Naples Grape festival and a family reunion. Would recommend these hosts and please stay here. Morning coffee with a delicious breakfast made our day start with JOY!

This is being submitted to detail a very poor review of the Bella Ella Bed and Breakfast located at…read more2300 Brickyard Road, Canandaigua, NY, run by proprietor, Jeri Lou. I cannot emphasize how lousy our two night experience was at the B & B. The sleeping room was small, very dusty, full of cobwebs, and uncomfortably hot, 83 degrees, (the window AC unit did not work properly). The refrigerator was located in the closet and was unplugged upon arrival as was one of the only two lamps in the room. I had to crawl behind the bed (very dusty and dirty) to plug-in the lamp for marginal room illumination. How anyone could report that the place was clean leaves me wondering how some people live. The double size bed was situated up against the wall, making it necessary for the second bed occupant to crawl over the other bed occupant to exit the bed (very thoughtless design layout). This room should have been designated for single person use only. The parking area that was designated for the house guests only was extremely inadequate (tight and dotted with large stones that one had to navigate to exit the vehicle. The main driveway open area was restricted to the proprietors use only. This is slightly short sited and selfish. Speaking about the proprietor, she was missing in action, intentionally avoiding the obligatory social contact that is expected and necessary for a B & B hostess. The minimal breakfast was set out on a small serving table in the front living room and you were expected to share your meal with the numerous bees on the front porch while balancing a plate on your lap. The website pictured dining table was completely unavailable and behind closed doors. We never set eyes on the dining table. All I could think of was a bait and switch game during our entire stay. The swimming pool exhibited a closed sign for the entire period with no access on both 90 degree days. After thirty years of operating a B & B establishment (as is posted on the website), I would expect that the commonly written criticisms would have been improved and corrected by this time. This is being submitted to detail a very poor review of the Bella Ella Bed and Breakfast located at 2300 Brickyard Road, Canandaigua, NY, run by proprietor, Jeri Lou. I cannot emphasize how lousy our two night experience was at the B & B. The sleeping room was small, very dusty, full of cobwebs, and uncomfortably hot, 83 degrees, (the window AC unit did not work properly). The refrigerator was located in the closet and was unplugged upon arrival as was one of the only two lamps in the room. I had to crawl behind the bed (very dusty and dirty) to plug-in the lamp for marginal room illumination. How anyone could report that the place was clean leaves me wondering how some people live. The double size bed was situated up against the wall, making it necessary for the second bed occupant to crawl over the other bed occupant to exit the bed (very thoughtless design layout). This room should have been designated for single person use only. The parking area that was designated for the house guests only was extremely inadequate (tight and dotted with large stones that one had to navigate to exit the vehicle. The main driveway open area was restricted to the proprietors use only. This is slightly short sited and selfish. Speaking about the proprietor, she was missing in action, intentionally avoiding the obligatory social contact that is expected and necessary for a B & B hostess. The minimal breakfast was set out on a small serving table in the front living room and you were expected to share your meal with the numerous bees on the front porch while balancing a plate on your lap. The website pictured dining table was completely unavailable and behind closed doors. We never set eyes on the dining table. All I could think of was a bait and switch game during our entire stay. The swimming pool exhibited a closed sign for the entire period with no access on both 90 degree days. After thirty years of operating a B & B establishment (as is posted on the website), I would expect that the commonly written criticisms would have been improved and corrected by this time.

So very disappointing…read more Let me start by saying that I love bed-and-breakfasts, and I like how a good b&b costs about the same as a nice hotel room, but is more personal, individual, private. At least, it can be. In over fifteen years of traveling and staying at b&b's, I have seen them range from cozy and quaint to resplendent and regal. They've all been wonderful. In July I traveled to Fairport with my 3 y.o. daughter and her sitter for a local Korean daycamp. We booked a room to stay at the Clematis Inn, and my first interactions with Theda, the innkeeper, were pleasant. She was courteous and kind, even offering to bake gluten-free pastries instead of regular ones - my sitter can't have any wheat gluten. (I know how much more expensive the gluten-free flours are, so I appreciated this gesture). We discussed arrangements for my toddler's sleep and camp schedules, I mailed a check, and we eagerly awaited our vacation. Immediately after we arrived, I could sense something a bit "off" about this place. Yes, it is clean and pretty, and Yes the pastries are incredibly delicious (if I were reviewing the pastries, I'd give 5 stars) - however with comments ranging from "I keep a quartz crystal here to deflect harmful rays from my inn" to "I was a federal agent, but I am only allowed to tell my guests certain things about it" - I could see that Theda was not completely... hinged, let's say. Normally, an eccentric innkeeper would just color a good story, but I'm afraid this story ends badly. It started with the odd assertion by Theda that she was turning down other guests so that she could devote more time to us, and specifically, to my daughter. As a business owner, I found this implausible; as a mother, it was creepy. Things culminated to a head when we made up a bed with clean sheets - heaven forbid. Apparently Theda was hurt that we used sheets that were of "personal value" to her (though they were in the linen closet of a guest room), and she was offended that we did not ask her for permission to make the bed. But, the oddness took a turn for the worse when the innkeeper, between crying and yelling about her sheets, snapped at my toddler. That was the final straw for me, and we checked into a hotel that night. Travelers to Fairport, NY: beware of Theda at the Clematis Inn. You have friendlier, cleaner, more professional options elsewhere in town.

We had an excellent stay with Theda, the innkeeper. This was our second stay with her, having…read morestayed with her a couple of years ago when on a trip to the Fairport area. Theda remembered us from our prior visit when we called, and was very gracious in welcoming us back! Theda had a jug of ice water with orange slices ready and waiting in our room for us, and cut short an errand run to be there to greet us. As it was previously, the room was immaculate as was the attached bathroom. Both were beautifully decorated, and the bathroom had a whole bunch of (many organic) personal care items. The linens were very luxurious and were high quality. Breakfast each morning was delicious and made from organic, fresh, and local ingredients. She specifically purchased whole milk and fresh blueberries for our 2 year old. When she found out that our 2 year old's favorite berries were blackberries, those appeared on the table the next morning for him. She was extremely kind to our son, and went out of her way to interact with him. Theda was very helpful with local directions, activities, and places to eat while we were there which was great as it was a holiday weekend and a lot was closed. I would highly recommend a stay at the Clematis Inn!

Mother's Day brunch at this hotel is fabulous. I have been blessed that my daughter has taken me…read morehere several times! With my grandson! And we always enjoy our meal and experience! I hope they offer it every year! We definitely enjoy ourselves. The food is fresh and the surface is excellent!

i have been to the strathallen many times this time was for their winter festival where they have…read moremany vendors selling all sorts of things and these vendors arent any you have already seen at the festivals during the summer. The hotel is upscale and rooms are very nice. they also have 2 upscale restaurants hatties and char. in addition across the street is their spa ape and canary which i have been to twice and upscale like the hotel which i have been to twice

What a pleasure it was to spend 3 nights at the Genesee Country Inn! Innkeeper Deborah was a…read morewelcoming presence who saw to our every need, and provided us with a most delicious breakfast every morning. The Inn is situated in the town of Mumford, which is picturesque, old-fashioned, and slow paced in a most relaxing way. The history of the Inn and its surroundings is fascinating, and is detailed in the Welcome book which is in each room. The Inn is an easy drive from Lake Ontario, and from Letchworth State Park (an unforgettably scenic destination!) I highly recommend this lovely Inn!

Had a great stay. Inn was extremely clean and comfortable…read more Our room was ready and spotless. We really enjoyed walking around the property. Breakfast was a 10 out of 10. They made DUTCH babies which we love!!! The fruit was fresh and flavorful. We can't wait to come back.

This is not your typical Best Western. Best western signature hotels, are "boutique" hotels, that…read moreoffer a. Unique, local, charm of their own, at mid range prices, yet they still have to meet the standards to be a Best Western. The people who run the hotel are off - property, yet they are very easy to reach in case you need to. You do all of the paperwork ahead of time, and then when you check in, there is a keypad where you enter your information, and a door to a little box pops up that has your key. You do the Reverse to check out. This is a very nice little hotel. At first glance, you might not even realize it's a hotel. Maybe a dorm or apartments? . Very charming. I got my key, and I was very pleased with the room. The room and the bathroom were spotless, the TV got a good picture and a good number of channels. there was a fridge, but no microwave, there were plenty of places to charge my gear and the Wi-Fi had more than enough speed to stream video or do work. There's also a desk that you can eat/work at. The bed was extremely comfortable. There is no breakfast available at the hotel, , but the little Turkish café, Cafe Manzara right next door is fantastic. Great food, at decent prices. (see separate review...). I like this little place a lot. I would stay here again the next time I'm in town. Thanks

My father stayed here while he was in town for a family graduation. The room was tidy and while it…read moretook a minute to figure out the key cafe, it worked just fine. The room was neat and clean and the bathroom was spacious with a cute barn door. There are EV charging stations onsite and an awesome cafe right next door for Turkish coffee and delicious food (Cafe Manzara). The TV had a multitude of channels and streaming services. The owner could not have been any nicer! My dad was very happy with the accommodations and had a great nights sleep during a very busy weekend. We've found our local hotel for out-of-town guests for sure. Thank you!

ABSOLUTE TRASH!!!!!!!! The doors don't lock, I was giving…read moremy room key card and there was someone sleeping in my room at midnight, then there's bed bugs and used razors in their hygiene kit with the soap and shampoo, I guarantee they charge for that stuff like a mini bar. Police here all night, fights at 3 am. I slept for 4 hours after driving cross country, slept on top of the cover with bear spray on the night stand and the door barricaded. I'm not even playing, there's bullet proof glass at the register, smoke alarms in the hallway going off, just the worst of the worst, this place should be condemned. DO NOT STAY HERE. I hope my truck is still outside

This is a great place to stay close to the airport very friendly people and the staff. I stay here…read moreabout a month ago and they were really beautiful rooms