I called in a Thursday and they said it would be Monday before they could make it out, that I understand.. I told the lady exactly what I needed, replace 3 broke windows and I wanted a estimate on screens for a few of the windows..
Bryan arrived Monday as stated , he was very nice, measured the windows to be replaced and measured "all" windows for screens, not what we had asked for.. he, they sent us the estimate two days later at 3pm, and it was not what we requested, it was one price for all, not broke down for window glass repair and estimate on screens.. my wife replied with these comments and they did not reply, two days later, I had to call Bryan and told him what we needed, he said he would get it redone..
Next day no response and I called office.. the lady started telling me Bryan would have to get back to me and he couldn't till later..
Not very professional at all and finally realized they didn't want or need my business..
This was disappointing because I used them in the past and loved their service.. just a little communication would have made a difference.. read more