Highly recommend this dealer due to the quality people and seamless transaction!…read more We had a great experience with Rairdon's of Monroe. The salesman Mike H., was awesome to work with, and partnered with us to make sure we got the car and the deal we wanted. He also took the time to educate me and my family on every feature in the SUV and the little details most people overlook. if the quality weren't enough of a reason to be have a great experience, it was all completed within 3 hours! I was thrilled! Keep it up. Thank you!

Would have been nice had someone mentioned that they were closing two hours early Friday and closed…read morethe next day. I understand being closed for the holiday but let me know you were closing early the day before. With luck I might get it Sunday. All I wanted was an oil change. Lack of communication. Very disappointed.

Trent is service desk was exceptional. Did not get a car wash after spending over $2000.00 in…read morerepairs. Sent message and got NO RESPONSE from Speedway. Going to be hard to recommend in the future. Sales Manager appears to not care about customer service.

I don't usually leave reviews, but this experience needs to be documented because of how misleading…read moreit was. I came in completely upfront about my situation. I was trying to get out of a bad loan and into something more reliable. I was told multiple times, that helping customers in situations like mine is something this dealership "takes pride in." That couldn't have been further from the truth. The deal they presented was structured to leave me financing close to $30,000, even after I clearly said I needed to be much lower. What made it worse is that I had already told them I had pre-approved financing and was focused on the total amount financed, not monthly payments. Despite that, they repeatedly tried to steer the conversation back to monthly payment options, as if I hadn't already made that clear. That alone told me everything I needed to know about how they were approaching the deal. Then it got worse. They showed me KBB breakdown sheets to justify the trade values, but conveniently anchored everything at the lowest possible baseline. My Ram 2500 diesel was labeled as a basic SLT, completely ignoring the fact that it has the Outdoorsman package. Anyone familiar with trucks knows that matters, especially in the diesel market. That truck is worth significantly more than what they tried to represent. They highlighted the basic tow package while ignoring the professionally installed gooseneck hitch, an obvious value-add, further minimizing the true worth of the truck. They even deducted $200 for the truck being white, which felt like a petty and arbitrary adjustment used to chip away at the value. They absolutely knew what they were doing. So instead of valuing my vehicles fairly, they minimized everything to make the deal "work" in their favor. On top of that, the inconsistency and pressure tactics were obvious. I was told the Audi had been sitting for months with no interest. Later, after I pushed back on the numbers, I was suddenly told there was "another buyer waiting" and I needed to act immediately. That kind of contradiction isn't a coincidence. And after I declined the deal, I was told my Challenger would just be sent to auction, which came off as dismissive and unprofessional given the situation. I've attached the actual deal sheets and trade breakdowns so anyone can see exactly how this was structured. I didn't walk in expecting a miracle. I expected honesty and a fair attempt to help. What I got instead was a clear example of how numbers can be manipulated, distractions can be used, and pressure can be applied to push a deal that doesn't actually make sense for the customer. If you're considering doing business here, slow down, review everything carefully, and pay attention to the total amount being financed, not just what they want your monthly payment to be. I'm very glad I walked away. Employees I worked with: Sales Manager: Justin Nelson Sales Associate: Daniel Vukovich

By far one of the best dealerships I have been to. Dave is a great and fair man. He isn't all about…read morethe money like alot of car places are. While I was paying my car off the engine failed about half way through the payoff. Dave immediately jumped online and found me a new(used) engine and hooked me up with his mechanic for a great price. He also just added the cost of,it all to my total car bill so I could pay it off in payments instead if all at once. Ive seen people talk bad about this place but I can not see why. Ive always been treated with tue best customer service he has to offer.

First to start off this review, I say do not go here. Very bad customer service. Second They said…read morethey would do a deal on 1k down payment on a STOLEN RECOVERY. Had to ask what happen because ignition column was still OPEN and exposed wires and all. Was told all cars are stolen recovery which most cars from car lots get there cars from auction but too not fix them after you get them and want to sell them?? Not very professional. As it went they said they were not doing the 1k deal and just said that too get us coming there. So when that pissed us off He said " im not doing the deal with that attitude" " i dont need to sell the truck" well obviously you needed to sell the truck if you had us come down there too buy the truck. Horrible customer service Horrible communication to and from workers If you want to get disrespected and given false accusations then go here

I've had a very long history with this company and this location in Woodinville. Just got home from…read morepicking up my third vehicle that was converted to hand controls and again it was done flawlessly. Tim Gifford and his crew in the custom install portion of the business is top notch and I would highly recommend. My first two vehicles that were converted have now logged over 160,000 mi with the same hand control mechanism. They used the original hand control system from my first vehicle and put it in my second and I still drive that back and forth 58 miles a day to work. Over the last eight years I have never brought the system in for an adjustment because it has worked perfectly this whole time. Besides they paint all the fastener connections so if the paint is cracked then you know it's had movement. Always a quick visual check but still the same old little paint blob's. 8 months ago my mom died and left me some money for me to buy my dream car. A 1970 Buick GS convertible. Only one problem, I'm a wheelchair guy and of course I would have to have it converted. Tim met with me and we came up with a new hand control idea and I just drove it home here to Burien, Washington around 30 miles away from the facility and I just know it's going to be working forever. I'm 50 years old and I have been a customer of Absolute Mobility for the last 10 years. One day I will have to buy one of those beautiful conversion vans in their showroom but "NOT TODAY!!!!... Looking forward to a great summer cruising in the new (old classic) convertible. I've dreamed about this car for the last 20 years. Thanks Tim!! Thanks for turning the dream into reality. Todd Small

I have a simple hand brake installed by Absolute Mobility in Woodinville in 2023. The installation…read moreis fine and the hand brake works without a problem. I was advised that the hand brake should be inspected/maintained each year. Understand this is essentially a rod connected between a hand lever to the brake. Everything is visible; no dismantling is necessary to inspect the hand brake. I was informed that the service charge for looking at the hand brake required 1 hour of service/labor. Mind you, there is nothing wrong. How do these folks justify 1 hour of labor when the job should be completed in 10 minutes?

Jim is absolutely the guy you want in your corner on a vehicle inspection…read more I spoke and texted with Jim many times on our car seeking journey. He was always very responsive, even on evenings and weekends (including one holiday weekend). He was very flexible and accommodating with scheduling (even though I had to ask him to juggle schedules several times to try to meet our needs), Jim is very knowledgeable, having done this work for decades - answering numerous technical questions and willing to provide his honest opinion and actionable advice. Jim is 100% honest and focused on his customers' needs. His pricing is very fair and the convenience of having him go to the car rather than having to take it to a shop is awesome. I will definitely call Jim the next time we are looking for a used car. Full disclosure, due to logistical issues on my end, I had to use another shop for our pre-purchase inspection service. We also had several false calls, where we were trying to jump on a car and lost it. (Jim was ready, nevertheless.). Absolutely not Jim's issue. (Ultimately, I needed a very particular set of tests for the car we bought and, as I learned from Jim, those tests cannot be performed in the field.) However, I experienced all the above excellent customer service, expertise, and above-and-beyond care. I highly recommend his service. And, he seems like just a great guy.

Jim did an incredibly thorough inspection. He did exactly what he said he was going to do (actually…read moremore) and I didn't have to follow up once. I wouldn't hesitate to use him again.