We had a R/O system and a water softener system in our home. The R/O system had a leak at installation and wasn't noticed at the time -- it ruined the cabinet with its water damaged -- when tech came our to repair the leak he was suppose to show the pictures (he took) to the owner Matt and they would take care of it. Never heard anything -- When I spoke to the sales rep (Joshua) later he said he would would pass along to Matt with the pictures that I supplied Spoke to Matt (not very nice) -- he basically said that because it was some time he wouldn't do anything about it. Very poor customer service -- take your money and don't care about the small guy read more

We opted for a hybrid system so we got the whole house softener and filtration system. The cost was very reasonable and much lower than another company we received a quote from. We did not have an existing water loop and even with the extra work that entails they were still done within 2 hours. Definitely recommend them. read more

Transparent, honest pricing, quality equipment that's locally assembled, and the absolute best installation service I've ever experienced. Wonderful experience. read more

Matt was extremely helpful in choosing the right system for our new home. Tech arrived on time and installed very quickly and explained the system operation to us. Very happy with the system and Clear Water Concepts. read more

Would highly recommend for water treatment system and service. Knowledgeable about our area water issues, professional services and competitive prices. Highly recommend! read more

Quick and great service. Scheduled a time that worked with me and came back to double check something without me calling

Matt, the owner, responded to my inquiry promptly. He was extremely polite and professional and explained his company's services. He took time to answer my questions and concerns. The quote was very reasonable compared to other companies. The installer, Eric, was prompt and courteous. He did a phenomenal job of assembling the system. He then explained the system and answered my questions about salt addition, etc. He also went above and beyond installing a better shut-off valve for me behind our refrigerator while helping add a specialized filter. We are VERY pleased with our new system and Clear Water Concepts. In an age where customer service is extremely hard to find, Matt and his company stand out. I would HIGHLY recommend this company to my friends and family. Excellent experience! read more

I have used Clearwater concepts for over 25 years, I am very happy with their service, professional and on time. I have never been over charged for any of their services read more

I was looking for a new water softener system and someone recommended this company to me. We had gotten another quote from our local plumber but it was about $400 more than this company. This system we purchased also included water filtration not just softening. They were extremely professional and their warranty and value seemed point on. They came on time and installed with no issues. I highly recommend this company for their knowledge and customer service. read more

Excellent quote, we just had installed our water system. The system was installed neatly and with such professionalism. I give this co a 10, Josh was who sold us the water care system, give Clear Water a call, you will not be disappointed. read more

I LOVE Clear Water -- I'm a repeat customer. My first purchase was a whole-home water filtration system and I followed that up with an RO + Alkaline system shortly after. Matt personally came to my home prior to my install and explained the process, and the installations were quick! When my husband and I moved to Gilbert, we realized quickly how gross and unsafe the water is... I'm showing a photo of the TDS meter below (528ppm!) of our tap water (prior to install). In case anyone doesn't know this, the maximum contamination level on the U.S. EPA chart is 500ppm ... so you can see how bad the water is here! It wasn't much better from our fridge filtered water -- 342ppm. The ideal drinking water level is 0-50ppm. We were drinking and doing everything from bottled water and getting tired of it. It was an easy decision to get an RO + Alkaline filter put in. ART is a homie! Thanks, man!! Great communication, great personality, and SO kind! We weren't able to be home during install but I knew CW would handle business and they did! Not only did we get the RO installed, but Art also hooked it up to our fridge, ensuring that our fridge water AND ice are also now filtered -- yessss! I'm happy to report now that our water from RO and fridge is 32ppm! This product and service is invaluable to us! We are VERY happy and we highly recommend ClearWater! read more

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With all of the stresses and costs of buying a new home, it was a huge relief to have a company provide a quote up front that included the best system for our house without trying to upsell us on other products that we didn't ultimately need. The system functions well and we can tell a huge difference in the softness of the water after giving our toddler a bath! read more

Clearwater has consistently provided excellent service and best pricing. Bought my 1st water softener from them 2 years ago. How I wish I bought the chlorine water purification back then. I know got the latest technology that will not require maintenance. I feel the difference because the chlorine smell is gone and soap washes off a lot quicker. More importantly, my water is 100x safer especially when I'm bathing in it or brushing my teeth. I highly recommend Clear Water as they are good people and very caring. read more

Clear Water Concepts - Ecotech CR water Treatment - Water Purification Services Near Me - Mesa, Arizona

Quick and friendly service was provide by all representatives of Clear Water Concepts. Made it easy to have our water softener replaced.

They knew exactly what I needed explained it to me so that I could understand. They were very professional. They answered my questions and we were able to get a unit that would work for us at A price we could afford. read more

They seem nice, but I had a leak and couldn't get an appointment for almost a week so couldn't use them

PERFECTLY DONE!! I interviewed and researched several companies and decided on CWC. They came out and went over everything in detail and everything was perfectly done, respectfully presented and reasonably priced. I could not be happier. Now I have the best taste in water, the most attractive system and I did not break the bank! read more

After doing quite a bit of research, I decided to go with Clear Water Concepts to install a water softener and purification system. I love that they are locally owned and operated. I am a single female and a homeowner as well. It is important to me that business are insured and registered with the BBB. When scheduling my appointment I spoke with one of the owners. She answered all of my questions clearly and respectfully. I had a small follow up issue that was not a result of the installation itself, but they made a point to stop by and assess the issue. It was a minor plumbing concern that was handled within minutes. Their service and attention to detail made me feel like I was cared for and that my business is valued. I recommend this company to anyone looking to improve their current water softening and purification needs! The prices are competitive and service is top notch! read more

Clear Water Concepts - I decided to purchase this unit for my 3 bed/ 3 bath house! - Water Purification Services Near Me - Mesa, Arizona

service was contracted through Home Depot. I was told they would be at my home first thing in the morning. they called me at about 11:15 to tell he was on his way. i then recieved a message at about 12.50 telling me the was on the way. he showed up at 2:00. The repairman, worked quickly, cleaned up after himself and made sure that the water heater was working properly and was done inside of an hour. I have no complaints about the worker or the work he completed. my only complaint is that after being told that the work would be started first thing the morning it wasn't started until mid-afternoon. read more

I called Matt last week regarding replacing my aging R/O system. They scheduled me at earliest appointment for my side of the valley. Technician Art was outstanding beginning of window, not end of it. He was knowledgeable, personable and helpful explaining things to me and even checking my pressure regulating valve. He gave me an idea for my next project. Thank you Clear Water Concepts, Matt and Art for getting me back up and running. read more

Clear Water Concepts - New 5 stage Reverse Osmosis System - Water Purification Services Near Me - Mesa, Arizona

Once again, we hired Clear Water Concepts to come out and replace my drinking water under sink filters and service my system. Issac arrived promptly, introduced himself, and went to work. He answered all most questions and explained things patiently. First Class! I gave them 5-stars years back and I am pleased to do so again. If you're finicky, if you want to make sure the job is done right - this is your company to call. Matt, you have a great employee with Issac. read more

Absolutely fantastic company to work with. They were fantastic with getting the appointment set up, Isaac showed up 30 minutes early the day the job was to take place and he even gave me some dad advice. The best part is our water is so soft! I am so happy to have found this company! read more

Clear water concepts is a wonderfull company that put in my softwater system a few weeks ago.they did a awsome job. It was a great experience for me to watch the complete install.I thank all of your team. . read more

Clear Water Concepts - Water Purification Services Near Me - Mesa, Arizona

Excellent! I requested quote for water system for the entire house. Everything from the first phone conversation, quotes, installation went very smooth. I am very pleased with the service and happy to have made the decision. Love this water system. I was recommended to Clear Water Concepts by two of their customers. I am another happy customer and will recommend them. Installer read more

Clear Water Concepts - Reverse Osmosis - Water Purification Services Near Me - Mesa, Arizona

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One of my friend recommended this one and i'm glad he did. Technicians came over and installed the softener and RO system. The entire installation including the plumbing took just about 2 hours to be completed and they did a real nice job. The water quality has tremendously increased at our home at a very affordable price range. Thank you :) read more

What a refreshing experience in these times when so many business's/contractors don't follow through or don't show up at all! It started with a phone call with the owner Matt who asked me a series of questions to determine what I needed for way of a water softener. I had done some prior research and somewhat knew what I needed but Im not the expert! Matt than directed me to his website where their prices are clearly posted..no trickery or behind the back pricing! He recommended a 32,000 grain (its only myself and my husband in a small 1200 sq ft home and assured me it would also be big enough if we have occasional guests.) Now, I had spoken with 2 other companies who assured me that I needed at least a 48,000 grain (even though numerous google sites did not suggest one that big) and when asked couldn't really tell me why they suggested one that size. Come install day....My appointment was at 8am and guess what...My doorbell rang at 7:59! I do not believe I have had anyone show up for an appt on time in the last 18 months! The man who came to install was very pleasant to deal with, had the unit installed in about 60 minutes, showed me how to use it and left zero mess behind! I was also charged exactly what is posted on the website and what I was told over the phone! No "traveling fee" that I was charged by another business the other day ($25 that I was not made aware of before hand) So far I am 100% happy and would recommend Clear Water Concepts to anyone and everyone! read more

Clear Water Concepts - Sanitech Pro-Line water softener - Water Purification Services Near Me - Mesa, Arizona

The installer arrived at the exact appointment time. Was very efficient in installing the reverse osmosis system. When he was installing the water softener, he went beyond helpful as he found the water pressure valve at the house was defective. He stayed while the plumber came and told him to replace the valve rather than just adjusting it. That issue could have caused major issues in the the future if he hadn't been an advocate for getting it done right. One of the best service companies I have ever worked with! read more

We just had them install a new RO system. They were on time, masked up, professional...totally knew what they were doing! Did a beautiful job. Highly recommend! read more

Clear Water Concepts - New RO system - Water Purification Services Near Me - Mesa, Arizona

For our Reverse Osmosis system install, they were friendly on the phone for scheduling, Q/A, and payment. In person, the technician was very friendly and got the job done well. He even hooked our fridge to the system. Would recommend and would reutilize this company for other services. read more

Very responsive we had a problem with our old water softener and Josh called us back on Sunday to help with the problem. They are very honest and reliable. They scheduled a tech to do the installation quickly. I would highly recommend. Also their pricing is very competitive. Great company. read more

Highly recommend! Excellent water softener system and fantastic customer service! Top notch communication and trustworthy company!

So I purchased a home and the existing water softner went bad on us and we had to replace it. I called around and the prices were very high. I did some research and found clear water systems in yelp and spoke with Josh. He gave me some great and they were all very reasonably priced as compared to the other companies I spoke to. I was able to schedule it and they came out and installed a new combo water softner/water filter and hauled away the old one and rebuilt the main all for a very reasonable price. Great service and so far so good. I highly recommend them. read more

Outstanding customer experience and value. I needed a water softener replaced so the loop was already installed. I called a handful of services. Most were going to charge me $2000-$3000. One place even tried to sell me an RO system by telling me that softened water is unsafe to drink. I spoke to the owner Matt who answer all of my questions. When I called back with more questions he was happy to oblige. I even called so he could help me understand why his costs were so much lower than his competition. At the end of the day, I got a much better system that I had before with integrated self-cleaning carbon filter for almost half of what any other place was going to charge me. I can't recommend Clear Water Concepts enough. And my wife is happy that her scalp is no longer itching from the harsh AZ tap water. read more

this is the second water softener I get from CWC. Communication during the installation process was great. All the staff are friendly and super knowledgeable. The system works great and no more white deposits in my counters and showers. Highly recommend this local company. read more

We decided it was time to replace our ancient water softener and emailed Clear Water based on their Yelp reviews. Matt responded the next morning and we were able to schedule a time for him to come out later that week. He was very friendly and answered all my questions. Pricing was upfront and affordable. We scheduled install for a couple weeks later, our delay not the theirs. Jerry showed up on time, he was clean and professional. He had to move a line and didn't leave a mess. He ran through the clock and settings on the unit with me before he left. I had a question later that day and called the office, again I got a call back right away and my question was answered. We are very happy with the softener and can tell a huge difference. I would recommend Matt and his team to anyone in the market. Thanks for everything Clear Water. read more

Clear Water Concepts - They were able to make the softener fit under the cabinets in the laundry room. - Water Purification Services Near Me - Mesa, Arizona

my husband and I had the best experience with David. He was so informative, respectful, polite, and had an incredibly engaging and upbeat personality. He answered every single question and we definitely felt like we made an informed decision to switch over to a new system. So far the system has been amazing. Water comes out so clear and is sweet tasting! My skin is so soft my daughter, who is a newborn was having acne outbreaks on her face and neck... her skin is completely clear within two baths using the water filtered by the new system !! can't say enough positive things about my experience! VERY happy read more

On time, no up sales and a great price! We found Clear Water Concepts online after sitting through a long winded presentation with another vendor who wanted to charge us nearly 3 times as much. Matt made it easy to understand the science and we were pleased with the entire process from start to install. read more

We purchased a home with a water softener in the garage and RO under the sink, I think that's the description of each! Anyway, we could tell both certainly needed servicing, so Clear Water Concepts came out. I wish I would have gotten the name of our service guy, because he was on time and very friendly. It appears our units had not been serviced since they were installed in 2011, but no worries, he got us cleaned up and working again. I knew it had been awhile, so was concerned we would get the big run around and "this and that" needed changed out. No worries at all, he came in, changed the filters, they certainly needed it, and gave a lot of great advice. I would highly recommend them! read more

Joshua was very informative which made my selection easy. The installer for my water softener and RO system showed up on time and completed the work quickly and reviewed the necessary information with me read more

They provided me with an upfront quote, arrived on time, and quickly installed my new water softener. They explained all the settings on the unit before they left. The technician was very polite. I would recommend this company to others read more