Victor installed a new pump for me. All good. Then it quit working and I have not been able to get…read morehim to call me back. Victor if you read this please call me. I have been texting and calling you for 3 weeks.

My husband and I are moving out of state and needed someone reliable to clean out fiber glass pool…read more Ten disappointments later and we found Victor ! He vacuumed the debris off of the pool floor and added the necessary chemicals to the water to ensure that everything was ok. There are so many pool cleaners out there but most are down right lazy and inefficient. I'm beyond thankful that we found victor ! You'll definitely get the service that you're expecting. He's delivered where so many others have failed. We appreciate you !

Did an amazing job servicing my pool. My pool is super clean and sparkling, now…read more Definitely recommend this company for your pool service needs. Value is as expected. Got the job right the first time-important!!!

They have been servicing our pool for almost a month. As new homeowners we have lots of questions…read moreand they have been helpful every time.

Fantastic work and they scheduled us quickly and completed the work cleanly and on time.read more

H&S did a great job with my full pool refinish (plaster, tile and coping). Very communicative and…read moreeven voluntarily remedied an unfortunate situation where some of the coping was damaged by tree droppings during the work. I highly recommend working with them.

Fernando was fair with his pricing..He repaired my pipe in less thsn 2 hours. He was extremly…read morehonest and never charged for both unions to the pool pump. In todays dag and age uts hard to find such honesty and good workmanship. He just found a customer for life.

Sparkly Pool offers great services! We have been using them for over a year and they do a really…read moregood job with our pool. Fernando is very experienced and has always been helpful, knowledgeable and professional.

Quality company with strong presence in north Dallas market…read more They have full control of there in house labor force. So quality and schedule is under direct control. If only they could control the weather! If you can imagine it they can build it!! Bring your simple, or your most extravagant ideas! Prestige can make it Happen!

Do not hire Prestige Pool. My pool was built and plastered in December 2025. During plastering,…read morethey stained a large section of the wall. It is now July 2026 -- eight months later -- and it is still not fixed. I have called and emailed repeatedly. Every time, I'm told someone will come out to repair it. No one ever does. The damage is covered under warranty. I've asked them directly to either fix the stain or refund the plaster cost. They will not respond to either request. Here's the pattern: Prestige Pool collects full payment before the plaster work is even finished. Once they have your money, there is no urgency and no accountability. I have spent eight months chasing a company that has already been paid in full for a job it did not finish correctly. I am a homeowner who paid in full, in good faith, and got a broken promise in return. If you are considering this company, protect yourself: do not release full payment until the pool is filled with water and confirmed in complete working condition. Get every warranty commitment in writing. I did not do this carefully enough, and I am paying for it eight months later with a stained wall and a company that will not fix the stain they incurred on my pool. Homeowners work hard for this money. Prestige Pool took mine and then stopped listening the moment the check cleared.

Radelli Design and Build LLC "Radelli" was contracted (3-19-25) to design and construct a pool,…read moreoutdoor kitchen and pergola. HOA approved 6-6-25, and excavation began 6-19-25. 8 months later, neither the pool nor kitchen is complete. Laborers had appeared sporadically, and when workers did show up, they worked limited hours, with no meaningful progress made. Repeated written requests for a work schedule, updates and timeline to complete had been refused/ignored by Radelli. Despite receiving $290,000 (over 90% of the $320,000 contract price) in payments made on-time, Radelli had completed no more than 60-70% of the contracted work. Furthermore, Radelli failed to obtain the required city of The Colony, Texas electrical and plumbing permits for the kitchen and pergola construction. Radelli's refusal to provide consistent manpower, non-performance, abandonment, failure to maintain a safe site, and failure to obtain required city permits constituted multiple breaches of the contract and subsequently termination for Cause, that was effective 11-5-25. This is now a pending status legal lawsuit.

Terrible experience with RadellI Designs: pool equipment does work correctly (from day 1). Aubrey…read moreghosted us after he was paid. Didn't fix basic things that were wrong with the pool. didn't honor specs outlined in the contract (pool equipment) Promised to repair sprinkler system when pool was complete--left sprinkler system broken. No oversight of subcontractors and employees. Total mess and had to pay professionals to come in after the pool was "complete" and fix so many items

We did a major backyard improvement project with David Souza and Green Paradise…read more Roof extension, BBQ and bar islands with granite tops, artificial turf, porcelain tiles, lighting and outside grill/doors and drawers. Everything was completed timely and professionally. Quality work!

Worst project experience The contractors don't know what…read morethey are doing Project coordinator was rude Very obsessed with contractual languages Doesnt care about customers or their experience Throwed a comment at me saying he will explain how things work in America especially in a tone to show the racial difference

I must say, I've had a number of pool companies either maintaining or updating my pool, and I have…read morenot been satisfied with any of them. But.. that has changed. Windy River Pools is a new company owned by the Kessler's, a married couple. Robert Kessler owned Pacific Builders Group- a Landscaping & Pool - Design/Build Out company in California for 28 years. He takes that knowledge and his General Contractor license in pool building, renovation and maintaining to Texas! Windy River Pools offers a holistic approach in pool maintenance! When I set up an account with them, Robert trouble-shooted my poorly working Polaris, tuned-up my pool equipment, evaluated the pool water chemistry and vacuumed, removed plaster stains and brushed down my pool! Their monthly maintenance fee is $150 a month! * Instead of bringing my Polaris into Leslies Pool Retail 4 times a year, Robert found it was more to do with the pressure in the pool and corrected the issue. * I was so unhappy with my original pool remodeler that had re-surfaced my pool. I now have a 3rd rebar patch that is eating thru, since the re-plaster! It looks like a pool fire! I had started to interview more remodelers to correct the issue at a big price point. No need. Robert took care of the issue on his first visit. * My main concern was coming home and seeing white powder at the bottom of the pool. I thought the filter was spitting out DE. It was from the weekly chemical service I was using for the pool. They would leave clumps of Shock at the bottom of the pool producing excessive chlorine in the pool. This leads to the plaster eroding. * Windy River Pools have now converted my pool to a mineral pool (a little over $300). The pool uses very few chemicals, I did not need any additional equipment and you should see how clear the water is! Plus it is much more healthy to swim in. What an amazing change! * I always know when they have serviced my pool and what had been done to it with the following report below. Windy River Pool Company is in a class all to its own - like no other! And it is so much easier on the pool owner to have one contact to address all concerns.. at such a reasonable cost. To know my pool is consistently being cared for and any issues, like rebar coming thru, is addressed immediately is such a relief! A few years after I moved here from California, I ended up selling my first home because I was yearning the Pacific Ocean. So I had to buy a home with a pool to look out at. Now look at it! Just need to put in a wave machine! Your Pool Is Now Sparkling Clean! Hi Terri, Thanks for choosing us to keep your pool looking great! Continue to work on stains , everything is looking good and running great!! Back wash pin is bent allowing a little DE back into pool, did not have one on truck , but, will install one. No charge , not a big deal! Windy River Pools DATE OF SERVICE April 2, 2020 at 2:00 PM LOCATION Churchill Plano, TX 75075 SERVICED BY Wendy Kessler POOL SERVICE INFO READINGS 10 ppm free chlorine 10 ppm total chlorine 7.6 pH 120 ppm total alkalinity 40 ppm cyanuric acid 250 ppm total hardness 1750 ppm tds 70 PPM borate 10 PSI filter psi CHEMICALS ADDED 1/2 gal pH SERVICES PERFORMED Leaves and debris have been cleared off patio area around pool. Emptied Baskets Of Debris Skimmed Surface With Particulate Bag Equipment Reviewed For Operation 50/50 Plaster Brushed With Blended Stainless Steel Nylon Brush 10 Micron Surfacer Skimmer For Polish Pool Water Surface Muriatic Solution Was Applied To Calcium And Areas With Efflorences Common Area Sanatizer For Bacteria And Virus. Coping, Tile , Skimmer Lids, Valves, Filter , Pump And Controller. Gates Latches Were Also Sprayed

We had Windy River Pools do a pool inspection for a home we were buying. Robert was extremely…read moreinformative, he answered all of our questions, also offered great advice and ideas for remodeling down the line. Would definitely recommend!