Mark the painter still hasn't learned how to paint. That guy…read morewill paint over anything. They did a half ass job on my classic truck, have to blast it and start over. Lonnys to old to give a shit anymore. If I was able to I'd give him 0 stars.

I am so impressed with the work Lonnie and the guys did on my car! I called to ask for an estimated…read moreprice and unlike other places he gave me a good price range over the phone. Then I just stopped by a couple days later and met Lonnie who gladly gave me a VERY nice quote and said it would take no longer than a day and got me in 2 days from when I got my estimate! I picked my car up when he called about 8 hours after I dropped her off (great timing) and I was so impressed! It looked like nothing ever happened to my car! I loved it and will definitely be coming back and spreading the word! You rock lonnies!

too rich for my blood for an oil change - new to area so i phoned around. this place was…read moreoutrageously high

I stoped at Chicos yesterday as I thought something had put a large scratch on my brand new car of…read moreless than two months (and the first brand new car have ever purchased)! I had tried to rub it off myself with no luck. Matt came out and looked at it - went back out and came back with a rag with something on it and away went the "scratch". He did it with a smile and did not treat me like the idiot I was. I am a newbie to the valley and after sharing this story with multiple friends that have lived here for years, they ALL said "Chicos is the best"! And I now agree. Thank you Chicos and thank you Matt.

SCAM! did a fucking terrible job! did not honor my coupon that literally says they have to honor it…read morein the email. rude and creepy vibe. did not let me know i couldn't stay in the lobby and wait before hand. overall worst experience of my life. literally looked like he just vacuumed and quickly wiped down the dash. i will never return!

SCAM! These guys are so unprofessional. They drive employee's vehicles around like it is their own…read more Not to mention never give vehicles back on time

Had the seats in my motor home redone by Bob. Wow! Great job…read more Bob is very professional and personable would be glad to recommend him and would have more work done in the future Thank you Bob

left my car there for complete interior. was supposed to take three months I left a $2500.00 depo…read moreon the estimate of 4 to 6K. He hit me up for another 1500.00 and like a dummy I gave it to him. 15 months later he said it was done? all he did was a headliner door panels and install carpet I supplied did not do the seats he said they were too heavy for him. so I got a headliner door panels and my carpet installed for $4000.00 doesn't sound like I good deal to me. I feel like I got seriously ripped off.

Everything was good up until the my claim went through. They said they would report to my…read moreinsurance, never did until I called 3 weeks. Almost lost out on payment. The quote they gave me they had switched it up with out any message or call until it had already been processed, the original copy was 450$ more than what they had sent my insurance when I called. That's why 1 star make sure you know what they are sending, not just what copy they give you.

I had a repair done on my car and so pleased with the top notch customer service as well as great…read morerepair. The Central Point location has a good team that went the extra mile to make me happy. Thank you so much!

We were passing through Medford towing a 20k lb toyhauler with our Ram 3500 duality. On a quick…read morevisit to crater lake, we noticed a shimmy from the front passenger side. Got back to our RV and noticed the front end seemed toed out by about half an inch. Called a couple shops that were getting 5 stars on yelp and they highly recommended custom automotive. Talked to Roy and he worked us into his schedule considering our travel plans. He called out a broken belt on one of the front tires that we had not noticed. Being carpy OEM tires we decided to have them all replaced which required us to go to a tire shop. What Ram puts junk tires on a $70k truck I can't understand. Roy had us bring the truck back to him so he could recheck the alignment. Truck drives like it should have off the lot. Roy and team managed our issue, performed their alignment and inspected our front end to ensure we were safe to travel and the cost was extremely reasonable! Thank you Roy and custom automotive for taking care of us. You guys are awesome.

These guys are very knowledgeable, honest / fairly priced, thorough, efficient, and nice…read more Everything you look for in a mechanic! I highly recommend. Thank you SO much for helping us out when we were in need of service! You guys are AWESOME!!!! -Samantha and Tony :-)

Both office staff and service technicians provided excellent quality and repair under warranty.read more

They are very friendly and professional. They have a great turn around from the time you drop off…read moreyour car and when it is completed