There were 5 employees and we were the only people in the store and still had to wait…read more We went to buy Mom an iPhone 17 for her 100th birthday. She still owed less than a dollar on her old phone and they were not able to let us pay it early and get the phone. They didn't care at all. Totally indifferent. If you want any customer service at all go somewhere else. They suggested we buy a phone from Best Buy and bring it in. We will definitely not wait until her 90 cent balance is paid later this month and buy from them. Go elsewhere.

Easy to cancel over the phone. Lime was fast inside the store. These are the only positives I've…read morenoticed. Always had outages. Upon returning the router and equipment today they informed us they had installed the wrong router for the plan we chose which is why we never got fast internet. So for almost 4 years we had awful Internet because of their mistake from day 1. Wild lol. Wouldn't recommend.

The person who helped us appeared to be irritated. He even rolled his eyes looking at another…read moreworker as if he wish we would leave. He did not make an effort to assist with buying new phone. Also I asked for help to explain the break down of plans and services that was $500 month. He would not. While in store we called Verizon to get what we needed.

Extremely slow to help even though there were 3 CSR sitting on their laptops or phones. Long…read moreprocess just to get a phone.

Mark was super helpful and personable. I​ feel like communication and trust is​ essential in any…read morebusiness and I felt really taken care of with BeeConnectedNow. They took so much pressure off our plate which allowed us time to focus on the things that really mattered with our new home.

As a new Texas resident can I just say the way Texas handles its electric companies is STUPID. 100…read moreor so companies. Really?!? I am so happy I contacted BeeConnectedNow. Contessa helped me find the best electric company for my needs as well as the best Wifi provider. I highly recommend this small, woman-owned family business.

I just needed to reactivate my phone, but Will and Nedra made it fast and simple thanks guys.read more

Great service. Never an outage except very rarely during a severe storm. But back on soon as they…read morepass. Highly recommend for service and price!

Best internet service providers ever !…read more - They make sure they are on top of their game, - Immediate response to their clients and network problems. - Extremely punctual in their work and dedicated to customer satisfaction. - The owner and his team are very honest, humble and always working towards perfection. Good job ANTS. Keep it up !

I have been using this colocation company for 18 years that sold out to vergent, and within 1 month…read morethey charge $240 for power to a 2U server, that was originally quoted for $85 a month for 2U server colocation, and there was no notification that was being done, or even documentation to sign to indicated that it would be going from $85 for 2U colocation space to $352 for 2U colocation space. I'll never do business with them. I tried to call and investigate what caused the increased and never received a call back or even an email of the increase. BAD, BAD customer service.

This is an amazing company...staffed with bright, hard-working engineers. Occasionally, service…read morewas interrupted, but that is the nature of the beast with internet and data connectivity. I've had such problems at home with Verizon and AT&T, but these folks always responded and ensured we got up and running quickly. I'm a little surprised by the other commenter who waited a whole day and then felt he didn't have to honor a contract he signed...something seems a little fishy there...

This place is great! Maria is the best and she goes above and beyond to help a customer…read more She's friendly and when my anxiety was starting because my last phone company was being a real pain, she was calming. If you want great service at cheaper prices, go to this store!

Spectrum has one of the worst customer service experiences I have ever dealt with…read more I clearly informed them that I was moving, yet they transferred my account anyway without proper authorization. I later canceled the service, returned the equipment directly to the original location, and confirmed everything in person. Despite this, they still billed me and continued the service as if nothing had changed. After multiple calls, I was escalated to a manager who assured me everything had been resolved. However, I am still receiving emails and calls regarding a service I no longer have and did not authorize to continue. There is no reason I would choose to keep paying $256 a month for inconsistent service and ongoing administrative errors. At this point, I no longer want or need their service, and I strongly regret my experience with this company.

Frontier has been the best internet service company that Ive been with by far! I have a 2 gig…read moreinternet plan for a 2 bedroom 2 bathroom floor plan. I noticed my bill went up $15.00 and reached out to Frontier and spoke with Tanasha. She was so wonderful and I had such a great customer service experience with her. Tanasha helped me receive a far lower price than I have before. Thank you for being awesome! I recommend going to Frontier any time especially if your area services this company.

1/5 -- Extremely frustrating experience…read more My Frontier internet went down around 1 PM and has now been out for over 9 hours. I work from home, so this outage caused me to lose 4 hours of PTO and I may now have to drive into the office tomorrow because my service still isn't working. What makes this even more frustrating is the complete lack of accurate communication. I tried contacting support and waited forever without getting connected to anyone. I also tried their outage text service and received no useful response. Then, when I finally got Frontier's online outage checker to work, it told me "Outage resolved in your area" with a resolution time of 12:00 AM on August 20 -- even though my internet didn't go out until approximately 1 PM on August 20 and it is STILL not working. I understand that outages happen. What I don't understand is leaving customers without service for hours while providing inaccurate information and making it incredibly difficult to get an actual update or speak with someone. For a service that people rely on to work from home, this has been incredibly disappointing. Frontier needs to do a much better job communicating with customers during outages and providing accurate restoration information.