the employee who attended me did not help at all. She even tried to make my experience worse and…read moredidn't show any common courtesy.

I had a great experience with Ivan who went above and beyond to help me he was not only friendly…read moreand patient, but also very knowledgeable about the plans, devices, and promotions. He explained everything clearly, answered all my questions, and made sure I left with the best option for my needs. Excellent customer service like this makes a big difference--I truly appreciate the professionalism and care he as his team showed.

ileen was awesome dealing with a grumpy old man, I appreciate the extra care. it was a great…read moreexperience

It's 9:30. Store says they open at 9. No sign of life. What gives? Usually you have to be open…read moreto puss off customers, but not AT&T

I brought my iPhone 12 in to get my screen replaced! They replaced it and it looks great but I CAN…read moreNOT use my FACE ID for anything. I also have a message that says "UNKNOWN PART" that won't go away. I took it to another phone shop who said it's doing that because they didn't register the new screen after fixing it. I brought it back here only to be told that that message always comes up because it's after market screen and that it should go away. HOWEVER it did not go away and now I'm stuck. I still CAN NOT use my Face ID and the phone still has this message. I can't trade it in with apple because of the message! Does anyone know how to fix this? Since the people who are suppose to won't!

They did a great job with my iPhone 13 pro , I needed my back replacement. I would highly recommend…read morethis place to others people

This store is great. The Manager is very knowledgeable about the products and he recommend the…read morebest plan for me. I live no where near this store but will continue to patron this location just for the customer service.

From the owner: With Cricket, you can pick a cell phone plan to fit your lifestyle. Cricket offers unlimited talk,…read moretext, and data access, and no annual contract for cell phone service. Stop by our DALLAS store today.