5 STARS This is how businesses are supposed to run. The…read moredetailer is a mature man that obviously knows the old school strategy of taking good care of their customers. Highly recommended. *Easy to make appointment was quick, location easy, satisfied with work, very reasonable priced, quality work. Go see him!! Website will not let me access stars.

A one man band (literally!). Thanks Dan for your great work. Gave me a great idea that actually…read morecost less so he was a great guide. Took me over to a Starbucks to wait as he works at his home. Great price and service.

Victor was great last night. Took me in at 5 pm because my splash shield underneath my car was…read moreripped off with all the flooding in Scottsdale. Fixed me right up and I was out of there in no time great service!!

They try to take advantage of people that don't know cars much here . Took our car in for a $300…read morerepair that we prior diagnosed, We are picking up the car right now. Hopefully they didn't do nothing to it to make it run bad it was running perfectly fine when we took it in. We just took it in for a change of sensor then they're telling us to replace the whole manifold. Beware here. We will also update and let everybody know how their car is running to see if they do stuff like that.

Dropped my vehicle off at Safelite AutoGlass in Scottsdale at 8:15 AM and explicitly explained that…read moreI had a hard 6:00 PM commitment, asking if the car could please be ready before 5:00 PM. Based on my vehicle's app activity, they didn't even start working on it until around 1:00 PM, then it appeared to be a stop/start process for the next five hours. Now it's nearly 6:00 PM, the car still isn't done, and I'm going to miss my appointment. The customer service experience was equally disappointing. When you walk in, no one acknowledges you or even offers a basic greeting. It was bad enough that two other customers--complete strangers to each other--were openly joking in the lobby about how terrible the atmosphere was, making comments like "the vibes are terrible in here" and sarcastically referring to the person behind the counter as "a real ball of sunshine." Delays can happen, but poor communication and an openly unpleasant customer experience are management issues, not unavoidable circumstances. This location clearly has a customer service problem, and management needs to take a hard look at the culture and make significant changes.

I had my windshield replaced on my 2023 Honda CR-V and immediately afterward my right blind spot…read moremonitor was no longer sensing vehicles correctly. I brought the vehicle back in, and they recalibrated the system again. After the second recalibration, now BOTH side mirror blind spot monitors are not working properly at all. Despite this, I continue to be told that "everything looks fine" on their systems because the calibration and testing supposedly passed. What is frustrating is that the real world performance of the vehicle clearly changed after their work was performed. Before the windshield replacement, the system worked normally. Now it does not. Instead of acknowledging the concern or helping escalate the issue, it feels like they are hiding behind their computer test results and washing their hands of the situation. I even overheard an employee mention they previously had another vehicle issue that had to be sent to an outside company to correct, which makes this even more concerning. I understand mistakes and complications can happen with modern ADAS systems. My frustration is with the lack of accountability and customer care when a customer raises legitimate safety concerns. Very disappointing experience.

HANDS DOWN the GOAT of auto glass repair. I bought a new car a month ago and I got a chip in the…read morewindshield, I called Angel Friday and he was at my house Saturday morning to fix the chip. you can't even see it anymore. THE BEST AROUND PHOENIX

Top notch always on top of things, fast, professional and convenient. Angel and his team are always…read moreso nice and accommodating

10/10 would recommend! Patrick went above and beyond to make sure the job was done right! Great…read morequality glass, top notch service! Thanks again!

From the owner: We are a family business started by 2 former military brothers who have a passion for everything…read moreautomotive. We have over 10 years experience in windshield and Auto Glass repair and replacement.

Very knowledgeable. Excellent service. They do an excellent job at a very reasonable price. The…read moretechnician is very courteous. My vehicle was left in perfect condition

Great job and reasonable price with my older car, sounds better than ever and would definitely go…read moreback here for any car audio needs!

I had an awesome experience with Vaughn Auto Glass! My insurance company was giving me a hard time…read moreand trying to avoid covering my windshield replacement, but the team at Vaughn knew the law and handled everything for me. They spoke directly with my insurance company and made sure it was taken care of with no out-of-pocket cost to me. They truly went above and beyond, super professional, friendly, and made the whole process stress-free. My new windshield looks perfect, and the service was quick and convenient. I can't recommend them enough! If you need any glass work done, definitely go with Vaughn Auto Glass.

he called me to follow up on my interest. I asked if he could quote me his best cash promo offer…read morefor my zero auto glass deductible replacement. he strung me along on the phone. ummm yeah well we have to see. i said no thanks, will go with my other offer for 150 cash. he said ok. texted me the next day "hey we can beat the competitor's offer". i replied: "you missed your opportunity when we spoke yesterday". this guy isnt serious about doing business

I had a very positive experience with Blue Chip Auto overall. They did an excellent job installing…read moremy windshield--everything looks great and the quality of the work is solid. What stood out to me even more was their service recovery. There was a small item I had requested that was initially overlooked. While it was inconvenient to have to come back another day, John handled the situation the right way. He was genuinely apologetic, took full accountability, and made sure it was addressed without hesitation. That kind of ownership goes a long way. Mistakes happen, but how a business responds is what matters--and in this case, they showed professionalism and care. I left feeling respected and taken care of. I would absolutely recommend them and would use their services again.

Great experience with Blue Chip. Called for a new windshield and was met with "when can you get…read morehere". Great service. Awesome price. Family atmosphere. My new Go To for windshields and garage door repair and maintenance.