A plus contractor, on time, fair and quality of work was excellent. Absolutely recommend this…read morecompany.

We bought an older house which naturally did not have existing runs for ethernet and we hired Pro…read moreTech to bring our house into the modern era with 20 runs including 6 runs for exterior security cameras. Marcus and his team did a PHENOMENAL job with our install and I could not be more pleased. Being an older house, the job was not easy, but they were professional and knocked it out! I will be recommending Marcus to anyone and everyone I know that needs any low voltage, wiring, etc. work done! 10/10 on everything from service to quality to value!

I'm giving two stars because the service was fine while I had it, but ending service had major…read moreproblems. Here's what happened. The first representative I spoke with verified my account and forwarded me to someone who could end the service. This second representative picked up, said hello, and disconnected the call when she heard I wanted to end service. I called back. A third representative verified my account and forwarded me to a fourth representative who picked up, said he was in Nashville, and disconnected as soon as I said I wanted to end service. I called back, and spoke to a fifth representative who resolved the problem quickly and politely.

I have grown to hate ATT. Their reliability is poor. Customer service is awful. They make promises…read morethat they don't keep. They double charge for services. They don't follow through on promised refunds. Don't trust ATT. Not recommended!

Customer service is horrible. I was with Charter for almost 10 years and two months ago I moved to…read morea new home. At that time I tried to initiate a disconnect request online but was told that I had to call customer service on the phone to make the request. I did that and was assured that the service was ended. Now, two months later I'm getting collections contacting me for an unpaid balance of almost $300. They have no interest in even discussing it, and have put it on my credit report. This is a dirty game. I have to call on the phone to get disconnected so there's no paper trail, and then they just say they didn't get the call from me.

Kirk came highly recommended when we moved into our neighborhood. He responded quickly to my…read morerequest to come out for a quote. After discussing options, and providing a quote we found reasonable, he and his crew came back a few days later. The work was done very professionally and to our complete satisfaction. There was one snag getting a chime to work with the Ring doorbell, but it was determined to be a bad part. After receiving the replacement from Ring, Kirk's team was out the same day I called and had it installed very quickly. Will definitely be recommending Kirk to anyone looking for TV or other electronic (audio, wifi, etc) setup.

Kirk and his team are simply amazing! We've been using Kirk for years and always recommend him…read morewhenever someone needs TV, or Sound equipment installed. Recently, we needed (well, wanted) a new sound system. Not only did Kirk deliver exactly what we needed (well, wanted) in a very timely manner, he also did it at a very resonable price.

We ordered Dish tv The installer arrived and told us they didn't have the service we were…read morepromised on the phone. He installed and told us he didn't know anything about MLB channel. He also did not explain about the remote. The tv screen froze and bounced. We called 2 times and were put on hold. Day number 3, I called to cancel service they informed me that I owed them $480. I'm still fighting them. Don't use Dish they are crooks

We called because dish raised its rate on a satellite dish service we gave at hunting property…read more They agreed to lower the bill for a 2 year period. After 3 months, the bill increased to higher than what we were paying before we called. We canceled our dish service due to false and misleading information. They said we would owe $399 for the remaining "contract". Not sure if it's 3rd party companies or if Dish is that deceptive but beware of the lies and charges the company attempts to tell and charge. Totally took advantage of us after 25 years of paying them.

Product is so-so. Channel guide works intermittently. In-store service is good. Customer site…read moreservice is abhorrent. Their technician was the only contractor to enter our new home without either removing or covering their shoes - in January, with slushy, muddy approaches. He also left all his wire trimming detritus on the floor, wherever it landed. Here's what our yard looks like more than 18 months after installation. I guess the customer is supposed to bury their excess cable? They have no plans to return. Our entire development looks like this.

I know Charter's reputation. We deal with them in SC as well and have had some issues, but they are…read morealways eventually resolved. My parents had only had Charter for a short time before my dad passed away. When my mom and I went to the local office to change service into her name, Terri helped us quickly and treated us with such kindness and respect. The same day, after business hours, my mom's phone service curiously went out. After speaking with two different "customer service representatives" at the national call line, nothing was resolved and it was recommended that we exchange our modem at the local office. A service call was also made for THREE DAYS LATER. As I was leaving for SC the following day, this was not an option. I wasn't going to leave my recently widowed mother without phone service. So, the following morning I showed up at the local office with modem in hand, and luckily had Terri helping me once again. I was first told that the call center was wrong, and I could not exchange a telephone modem. This has to be done by a technician. She immediately put the wheels in motion to have my mother's phone service repaired that day and assured me a technician would be at the house between 1-3:00. At 2:55, a friendly technician showed up and within 10 minutes, service was restored. As it turns out, the problem was an error made by a previous technician and it was just a fluke that the service went out when it did. It was also something the national CSRs should have been able to help us with over the phone but they were/are obviously inadequately trained, which is distressing. So, the five stars are not so much for Charter as a whole but to the local office in Stockbridge. We are thankful the issue occurred while we were in town so we could help my mom with the resolution. We also thank Terri and recommend a raise for this very kind and compassionate employee who knows how to get the job done.

I am posting this review so others can make an informed decision before choosing AT&T…read more Over the past four months in Atlanta, my experience with AT&T has involved account setup errors, duplicate accounts, improper service disconnections, restoration fees despite payment, and ultimately the loss of phone service during an emergency. I was enrolled in FirstNet after being told in-store that I qualified based on my profession. Months later, I was told I did not qualify and needed to re-verify. While on the phone attempting to resolve that issue and switch to a standard plan, I was involved in a car accident. I informed the representative that I needed to call 911 and was told my service was being switched and that I could make the call. After calling 911, my phone service was completely disconnected. I could not call my family. I could not access GPS. Police were unable to reach me when they attempted to call back. I was left waiting for hours because AT&T had shut off the service I pay for--during an active emergency. Separate from that incident, my internet account was set up incorrectly with a mistyped email address, creating a second account without my knowledge. This led to a service shutoff for "nonpayment" even though I had paid and had credits on my account. I was charged a $40 restoration fee and have yet to receive that back. Despite multiple assurances that my accounts were merged, I continue to experience confusion within AT&T's system. The issue here is not inconvenience. It is reliability and safety. A mobile carrier should not disconnect a customer mid-resolution, especially during a 911 situation. If you choose AT&T, verify your account setup carefully, confirm plan eligibility in writing, and monitor your billing closely. Based on my experience, I cannot recommend AT&T.

There is no customer service I wouldn't even write you your AI sucks and most all your customer…read moreservice is the rudest people I've ever come in contact with in Tucker Georgia the lady wouldn't even give me her name so I could follow up what kind of company is this you need a serious dose of HR it took me two days to try to get rid of you for my internet connection I'm still not done due to the fact that there are no clear instructions on what to do with my equipment you tell me to take it to UPS with my account number and they'll take care of it that's a bold-faced lie they don't what do I do now well I don't know because you have no customer service and no one can answer any questions you've got the worst rating of any company out there looks like you do something about it I will not be a customer and I will tell everyone to stay away from you and I am calling the BBC that's the better Business bureau I'm sure you're familiar with them