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    Clear Connect TV

    3.0 (2 reviews)
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    6 months ago

    poor customer should be called no customer service . always charging me twice a month never ever have i gotten a refund..

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    6 years ago

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    AT&T Internet

    AT&T Internet

    (159 reviews)

    Downtown

    Ther service is slow even though its fiber. The download speed is still a little over a Gig. My…read moremodem went out and to have a tech come out they would charge me $150 to fix something I didn't break. Go with another big company that doesn't charge for service visits. How ridiculous. A major corporation like this shouldn't charge for repairs.

    I had the most AWFUL customer service experience EVER!! First off this company has cost me several…read morehundreds of dollars due to unlawfully taking money from my checking account more than 90 days after I closed my account. Costing me late fees on other bills and a negative credit mark on my rental history for equipment that was returned . The reps and managers are bold faced LIARS!! I asked for their Corporate office number and was given a nonworking number in New Mexico 8006639782. It took almost 2 months for them to reimburse the money to my account!! I recorded part of my last call with AT&T because the lies were so unimaginable that I needed proof. The are stealing from their customers , providing fake support and I can prove it; but I seems like the SPAM calls increased since I have been beefing with them. it's a stretch to say this but, I wish I could somehow prove it. Anyways, sign up for AT&T services if you want to be robbed , lied to, spam called, poor internet connection. Word to the wise, Contact you bank and block them from having access to you account after you close your account. it Appeared that they reopened my account and closed it again then took my money... possibly because it was after the 45 days that they give you to return their equipment.. Run the other way!!! AT&T Are liars and thie thieves!!!

    DISH

    DISH

    (40 reviews)

    Downtown

    We called because dish raised its rate on a satellite dish service we gave at hunting property…read more They agreed to lower the bill for a 2 year period. After 3 months, the bill increased to higher than what we were paying before we called. We canceled our dish service due to false and misleading information. They said we would owe $399 for the remaining "contract". Not sure if it's 3rd party companies or if Dish is that deceptive but beware of the lies and charges the company attempts to tell and charge. Totally took advantage of us after 25 years of paying them.

    Dish Network billing department is getting out of hand 2 days ago January 1st new year 2026 I set…read moreup a credit card payment for automatic payment each month to pay for my cable TV bill that due on the 11th of each month. I can't believe they snatched my money out of my credit visa card account the same day on January 1st. SMDH!!! Acting like they don't know what a due date means or when payment should be remove. I tried contacting Dish Network all I keep getting is they're busy and the wait time is over 45min wait and that they'll hold my place in line and call me, which never happened. My credit card now is zero out I needed that $164.16 to buy me food, everything now is expensive I ain't got any money on my card after just working a 6 day straight non stop, tireless and getting off work couldn't even buy nothing to eat because they zero my account and the Cable bill is not due until the 11th of January I'm very disappointed how all business cares about is feeding the business making money and getting greedy. I'm a longtime customer with Dish Network. They need to fix this and better not lie that it was a error to cover themselves.

    Charter Communications Spectrum - 18+ months and still waiting for Charter Spectrum to bury their cables.

    Charter Communications Spectrum

    (16 reviews)

    Product is so-so. Channel guide works intermittently. In-store service is good. Customer site…read moreservice is abhorrent. Their technician was the only contractor to enter our new home without either removing or covering their shoes - in January, with slushy, muddy approaches. He also left all his wire trimming detritus on the floor, wherever it landed. Here's what our yard looks like more than 18 months after installation. I guess the customer is supposed to bury their excess cable? They have no plans to return. Our entire development looks like this.

    I know Charter's reputation. We deal with them in SC as well and have had some issues, but they are…read morealways eventually resolved. My parents had only had Charter for a short time before my dad passed away. When my mom and I went to the local office to change service into her name, Terri helped us quickly and treated us with such kindness and respect. The same day, after business hours, my mom's phone service curiously went out. After speaking with two different "customer service representatives" at the national call line, nothing was resolved and it was recommended that we exchange our modem at the local office. A service call was also made for THREE DAYS LATER. As I was leaving for SC the following day, this was not an option. I wasn't going to leave my recently widowed mother without phone service. So, the following morning I showed up at the local office with modem in hand, and luckily had Terri helping me once again. I was first told that the call center was wrong, and I could not exchange a telephone modem. This has to be done by a technician. She immediately put the wheels in motion to have my mother's phone service repaired that day and assured me a technician would be at the house between 1-3:00. At 2:55, a friendly technician showed up and within 10 minutes, service was restored. As it turns out, the problem was an error made by a previous technician and it was just a fluke that the service went out when it did. It was also something the national CSRs should have been able to help us with over the phone but they were/are obviously inadequately trained, which is distressing. So, the five stars are not so much for Charter as a whole but to the local office in Stockbridge. We are thankful the issue occurred while we were in town so we could help my mom with the resolution. We also thank Terri and recommend a raise for this very kind and compassionate employee who knows how to get the job done.

    AT&T Store - Samsung S22

    AT&T Store

    (64 reviews)

    $$$

    Atlantic Station

    I am posting this review so others can make an informed decision before choosing AT&T…read more Over the past four months in Atlanta, my experience with AT&T has involved account setup errors, duplicate accounts, improper service disconnections, restoration fees despite payment, and ultimately the loss of phone service during an emergency. I was enrolled in FirstNet after being told in-store that I qualified based on my profession. Months later, I was told I did not qualify and needed to re-verify. While on the phone attempting to resolve that issue and switch to a standard plan, I was involved in a car accident. I informed the representative that I needed to call 911 and was told my service was being switched and that I could make the call. After calling 911, my phone service was completely disconnected. I could not call my family. I could not access GPS. Police were unable to reach me when they attempted to call back. I was left waiting for hours because AT&T had shut off the service I pay for--during an active emergency. Separate from that incident, my internet account was set up incorrectly with a mistyped email address, creating a second account without my knowledge. This led to a service shutoff for "nonpayment" even though I had paid and had credits on my account. I was charged a $40 restoration fee and have yet to receive that back. Despite multiple assurances that my accounts were merged, I continue to experience confusion within AT&T's system. The issue here is not inconvenience. It is reliability and safety. A mobile carrier should not disconnect a customer mid-resolution, especially during a 911 situation. If you choose AT&T, verify your account setup carefully, confirm plan eligibility in writing, and monitor your billing closely. Based on my experience, I cannot recommend AT&T.

    There is no customer service I wouldn't even write you your AI sucks and most all your customer…read moreservice is the rudest people I've ever come in contact with in Tucker Georgia the lady wouldn't even give me her name so I could follow up what kind of company is this you need a serious dose of HR it took me two days to try to get rid of you for my internet connection I'm still not done due to the fact that there are no clear instructions on what to do with my equipment you tell me to take it to UPS with my account number and they'll take care of it that's a bold-faced lie they don't what do I do now well I don't know because you have no customer service and no one can answer any questions you've got the worst rating of any company out there looks like you do something about it I will not be a customer and I will tell everyone to stay away from you and I am calling the BBC that's the better Business bureau I'm sure you're familiar with them

    Clear Connect TV - televisionserviceproviders - Updated May 2026

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