I got a small rock chip, between the size of a dime and pencil eraser, on my windshield while…read moredriving on the freeway. I texted owner Olivia on Friday and over the weekend we agreed on a price (thank you for your patriotism with the military discount on the already-reasonable price!) and time for the repair. She arrived on time on Monday and had it fixed in less than 30 minutes. She was very efficient, professional, and had no problem answering my many questions about the process. The result is almost invisible, just a small spot where she had to drill into the glass to start the process. In the after photo, it's the tiny spot in the center of the photo - it looks more like a spot on the center lower half of the door to the house. If I am ever unlucky enough to need a windshield repaired or replaced again, my first call will be to Olivia. And if you ever need a windshield repaired or replaced, Glassify should be on your very short list of companies to contact.

Glassify Mobile is a small business - they go above and beyond to provide the best service…read morepossible, all while competing with larger companies. Olivia, the woman that I worked with, knew more about my car than I did and she made sure to honestly let me know what my car needed in order to successfully replace my windshield. I highly recommend this team and the service that they provide! Please consider them first for your windshield replacement needs.

Awesome glass repair! Replaced glass windshield and also…read morerecalibration Nice men and quality work Highly recommend!

Amazing customer service, had my appointment at the morning after working night shift,…read moreunfortunately overslept a bit but Chris was very helpful and was still able to get me in that same day.

I reached out to Roman to replace my cracked windshield and he responded very quickly. I liked…read morethat when he responded he not only had a fair price but was able to tell me when he could complete the job. He also communicated with me to explain when he was running late. He was very personable and completed the job in a professional and knowledgeable manner. I highly recommend him and would use him again if needed.

They don't repair what was needed , they did respond timely , I appreciate their prompt response.read more

They were fast, super professional and replaced my Jeep's windshield in under an hour at my house…read more Highly recommended

I messaged him yesterday, and he promptly responded. He provided me with a quote, and I had my…read morewindshield replaced today. Eddy and his assistant did an excellent job; the entire process took less than 40 minutes. Considering it was a mobile service, the prices were very reasonable. I would highly recommend this service to friends and family.

Used their automated system to get a quote on 3 chips in our windshield. Came back with what I…read morethought was reasonable. Called to make appointment, none really needed on chips and Shawn, the owner, came back with an even lower price...happy surprise. Went in on Saturday morning, job was done in about 30 minutes. They really couldn't completely repair 2 of the chips so he didn't charge me for those. Explained as to why, completely understand. That is customer service and true honesty. If you're looking for a reputable glass repair/replace facility, look no further. I highly recommend.

I needed to get my windshield replaced quickly and these guys made it happen, thank you for your…read moregood work!

My wife took a rock into the windshield of her SUV so I took it to Brite Glass for repair before it…read morestarted to spread. The Manager said I believe we can fix that if you have a few minutes and he saw I was wearing my Retired Veterans hat so he thanked me for my service as I gave him the car keys and took a seat in the waiting room. In less than a half hour the car was ready so I went up to the counter to pay and asked how much do I owe you. His response was "You're a veteran and we owe you much more than this small repair job costs. " Wow, I was so caught off guard and didn't know what to say besides "Thank You".I've lived in Reno 12 years and that is the first time I have been given a "free " service at any repair shop. I hope other Vets have or will receive the same surprise. Like they say, the best surprise is one not expected. From this old Veteran: "Thank you Brite Glass."

Caught a rock to the windshield. I've always gone to Brite Glass for windshield repairs and…read morereplacement. I've never had a problem with their service and I'll always use them.

Told me he would be here to replace my passenger side window around 10 am never showed never called…read moreI lost 4 hrs of OT Stay away they suck

From the owner: Auto glass replacement, same day service, we take any insurance…read more Fast and quality service

Booked an appointment for a windshield repair online and they had availability a day later…read more Their system is great about confirming your appointment plus a follow up call before arriving. I arrived half an hour before my appointment time and they were able to get my repair done even before my scheduled time. It was a nice surprise and cost about $200 for two little nicks in my windshield. The technician also mentioned that they have a lifetime guarantee so if the cracks got worse, they would apply what I paid for it toward a windshield replacement. Quick and awesome repair service!

I've used them twice and was left disappointed both times. I will not be returning…read more First time I had the windshield replaced on my Saab 9-2x. They arrived and didn't have the correct windshield or the right seal. It's a fairly obscure car so I let it slide (although it's really just a Subaru Impreza and I told them that). The windshield is fine but the seals look absolutely terrible. The second time I had the windshield replaced on my 4Runner. They unnecessarily removed the cabin air filter to try to upsell me on a replacement. While doing this, they let debris fall into the blower motor which caused a loud ticking sound coming from the vents. I figured that was the issue but they recommended against fixing it myself and my wife left the car with them. After returning to pick up the car for the 2nd time, the seat belt warning light would not go off. The car was returned again and was fixed relatively quickly by a technician. The third issue, I cannot say with certainty was the fault of Safelite, though I strongly believe it was - a small spot on my passenger seat was melted, with what looks like an adhesive chemical burn. They denied it was them, as I assumed they would without absolute proof, but I'm certain this issue was not present before bringing the vehicle to Safelite.

They did a good job on the replacement of my windshield, good install with sensor box and rear view…read moremirror as well as.

Try improving on customer service and learning proper English! Its pretty sad how you treat someone…read morewho was referred by one of your biggest accounts.

This place is, by far, the best auto glass company in Reno. I repair cars that have been damaged by…read morebears. This is my third car for a new windshield. I always go to this place for my window needs. Chris is wonderful and his wife is even better. She actually does the calibration and does a phenominal job. The state of the art computer equipment is the best. I was in there and out in a matter of a few minutes. Thanks again for the great service and I will be back with my next car.

TLDR: Excellent communication, polite, fast service, good follow-through, great job of…read moreinstallation, knew how to handle the details of a complex claim. I went here to have my windshield replaced on August 11, 2023 based on the review of Elite Yelper @Leah M. (way back from February 25, 2014--thanks Leah!), and I have nothing but good to say about this business. The backstory: a crack appeared a few days in my windshield after I replaced the wiper blades. I was gentle, but somehow it still cracked right where the metal j-hook of the wiper contacts the windshield. I was irritated, as this was totally preventable, but alas... I had been paying for an insurance OEM rider, which allows me to obtain genuine Toyota parts for my car. I have been paying for it all of these years and have never used it, so I took advantage of it. It skyrocked my claim from a few hundred dollars to well over $1,000, but insurance does not raise your rates for a glass claim, or so the experts on a web forum told me, and I had only a $50 deductible, which was reimbursed to me by AAA Northern Nevada (MWG--Mountain West Group). The company I used back in 2018 in Reno had gone out of business. I was bummed, and looked to see how I could contact the owner for a recommendation, as he was awesome, to no avail. Then I posted on Nextdoor. There were some recommendations and even one offer to do the installation, but I didn't like them. So, the first company I contacted in Reno, which has glowing reviews on Yelp, was mobile, and although they emailed me back fast, they could not do three things: 1. Obtain the genuine Toyota glass 2. Do the required calibration of the sensor after windshield replacement (they claimed mistakenly it was unnecessary since it wouldn't be touched during the actual install) 3. Get me in in a reasonable time (two months wait!). So, my next stop was Z-1 Glass by the airport, which also has glowing reviews. Tony, who works the desk, was wonderful. She said they could easily get the OEM glass, and also have a woman who does the calibrations. I could take my car there and wait in their waiting room. It would be three hours she said. It took about a month to get the glass in (I know from a previous mishap in 2018 it does take time to get the OEM), then Tony called me to reschedule since the woman who does the calibrations was leaving for vacation that week. But I happily rescheduled (made it easier for me, actually) and when I went in, things went very smoothly. The installer came inside and greeted me and even offered me a water. They did the installation outside, in their parking lor, right in front of the waiting room. Tony was also happy to let me use the restroom in the office. Two guys did the installation, and it took about 30 minutes. Then the woman drove the car inside their garage bay for the calibration part. That took about 15 minutes. And then they were done--two hours early! Everything looked great and has held up. No leaks, even when it rained right after the installation. I could not be happier. I have a new installer should anything else happen (knock on wood it doesn't)!