Quick and clear communication, transparent and thorough explanations. They were able to come for an…read moreassessment right away, and start work the following day. Recommend!

I called Hydro Shield Restoration about my basement that was flooded due to a failed line on a…read morewater heater. After I got the plumbing fixed I still needed to take care of all the water so I called and got a couple of bids from a couple restoration companies. I ended up picking hydro shield based on the fact that they had the soonest availability and also fair prices. They ended up setting some machines to dry out my basement and do some minor removal of the drywall. The whole process took about 3 days and they were all done. They were accurate with invoice as well and kept close to what our budget was at the start. I would recommend them over some of the bigger companies out there since they aren't as responsive as the smaller companies.

We had a mold issue in our utility room that needed to be removed. They worked with me even though…read moreI was outside their normal listed service area. Our tech David was outstanding! He is clearly a hard worker and he did quality work from start to finish and could tell he really cared about doing a good job. He communicated every step very well through the entire mold cleanup and demo process and always worked to put our needs first. He was courteous and tidy as well making sure to not block our drive way and picking up all his tools. He also called ahead to notify us he was coming. Rare to have a tech like David when it comes to contract work it seems! He was very responsive to all my emails. Working with Hydro Restoration was definitely a positive experience and was done for a reasonable price. So much could have gone wrong during these types of repairs, but didn't. Bravo.

From beginning to end these guys were all professional, courteous,knowledgeable and responded…read morequickly. I appreciate the entire team of guys. Thank you Carlos, Charlie, Isaac and Joabe for everything. You guys all do good work.

When I found out there was water in the bathroom drywall but not the extent of it, I wasn't sure…read morewho to call. I had two contractors come out and give me their professional opinions and bids. I'm lucky that Mickey, at Modern Restoration (MR) was one of them. First let me say that the best thing about Mickey at MR is his ability to problem solve and communicate [technical] information when asked. He was quick to respond and follow through with a detailed description of the scope and sequence of the water mitigation and restoration process. I like to know what I'm paying for and the estimate was detailed. MR got started the next day. The vanity, toilet and some drywall had to be removed to find the leak source and Mickey did this with care and consideration for my home. He was respectful and communicative throughout the entire process, documenting all of it for insurance purposes. MR went above and beyond in more than one instance during the process as he dealt with plumbing issues, mold, drying, and removing and replacing drywall and returning my bathroom to pre-loss condition. I would not hesitate to hire Modern Restoration again as they are reliable, knowledgeable, trustworthy, and professional.

We hired Mickey to assess a water situation and make sure there was no damage/mold in that interior…read morearea as well as to fix a faucet. I can't recommend him highly enough. in addition to being honest and trustworthy, he is extremely punctual, respectful in the home, efficient, and very reasonable. All things were resolved and we are very happy. I especially appreciate him cleaning everything up before he left, leaving everything organized, and the attention to detail. He was friendly, communicated very well and we would use him again or for general handyman work.

Phil removed stain spots that other carpet cleaners said would not (and they weren't able to) come…read moreout. Very pleased with the service and value.

Paul made our home livable!…read more I cannot recommend this carpet cleaning service highly enough. Paul came to our new rental on very short notice (same week), he arrived early, and he was very efficient in his work. In under an hour, Paul pulled a pound of cat hair from our carpets and lightened the color of the carpets by at least three shades from dark brown to tan by pulling up years with of dirt. The carpets made the entire house smell bad, and he eliminated the odor. The carpets are 10 years old, and now they feel fresh and clean. He pretreated there carpets and made sure to get in the corners where there was cat hair. I am so grateful to him for his efforts and the time he took to help us. I wish I had taken a before and after photo because we were shocked by the results.

Amazing! I have never given a review this positive before…read more We had a small flood in our kitchen- dishwasher leaked. We had old laminate that buckled with leakage downstairs. On advice we contacted Rebound and the owner Rob and his crew came and started the drying process right away. From then on the whole experience, which could have been an ordeal, was smooth as silk. They came when they said they would, yes, every member of the company. They didn't delay our job for larger ones, it moved right along. Cleaned up after every part of the repair. Excellent communication, everything made clear. Reasonable estimate and much experience working with insurance companies. They really did take care of everything and it was a pleasure to work with them to the very end. If you are freaking out right now about damage in your home call them, call them NOW!

If we could give Rebound Restoration 10 stars, we would!…read more We had water faucet leak in our Kitchen that flooded our cabinets, leaked through the floor and into the downstairs finished basement. It soaked the ceiling support beam and post. It also soaked our downstairs carpet and pad. We called our Insurance agent of many years who referred it to their Claims Department, but he was of no help afterward. The first Claims Adjustor was difficult and adversarial. He ordered a national "Cleaning and Restoration" company to come to our place and put in heaters / blowers for days in order to dry out our kitchen and downstairs. Their crews ripped out the drywall in the ceiling and beams downstairs, They ripped out our kitchen cabinets and propped up the granite counter tops with 2x4s and then left! The cabinets were not supported properly and started to sag. At this point, the national company quit and left!!! It is important to note that the insurance company adjuster ordered this work and paid the co. directly for this work. But, then they told us that the rest was our responsibility! We were supposed to go find a contractor that would repair what they left. We were expected to go find estimates and then negotiate with the insurance claims department for reimbursement. I called a total of 21 contractors over the next few months! Five never showed up. Four recommended that they just tear out the kitchen and start over, which the Ins. Co. would not approve. Six companies were honest enough to tell me that they could not do the entire job, but referred me to other contractors. Some were handymen that just weren't capable. One owner was a fast talking con artist, who wanted us to give him $2,500 down and then sign a contract before he would even give an estimate. It was obvious that he wanted to bilk the insurance co.(and me) for all of the money that he could get. One wanted us to pay $250 for his time to provide us with an estimate if we did NOT give him the business. Another contractor said that he could do the work, but it took 2 weeks of begging to get the estimate. We discovered that about 1/3 of the items that he'd discussed were not on the estimate. Frankly, I didn't trust having most of these people in my house! When I asked several if they were licensed, bonded and insured, they disappeared ! Meanwhile, our Kitchen Stuff was piled throughout our living room and dining room. Downstairs furniture and items were still stacked in piles. Finally, after a couple of months, we contacted Rebound Restoration! John Marsh, their estimator, came out to give us an estimate. He was professional and patient with our questions and he provides us with a thorough and complete estimate of all of the work. He was a standout from everyone else who came to our home. He assured us that Rebound could rebuild the "boxes" under the countertops, save our counters and reinstall the cabinet faces. He was patient and educated us. He was accessible when we called for clarification or we needed information. About that time, our insurance company changed adjusters. The new adjuster was impressed with the Rebound Estimate. It helped that Rebound Restoration and our insurance company use the same software program. Approval was a quick process after that. Rebound is excellent at mitigation. They worked hard to communicate with our insurance company and justify the necessary work and expenses. I made sure that each stage of the job was approved by the insurance co. for reimbursement. This is important, as the insurance company does not pay the contractor directly. We cannot speak highly enough of the quality of people that work for Rebound: Rob, the owner; John, the estimator; Rene, the Painter; Jeff, the cabinet maker; Nicole, the scheduler; Jaron the project manager, and Theron, all round handy guy and carpenter asst to Jeff. Their work was superb. After months, our house is now being put back together. Everyone of them is professional, hardworking, caring, and easy to do business with!!!! My only complaint? I wish that I had called Restoration Reconstruction first. I told the insurance company that while it is sad that I had to learn the construction business and spend countless hours and months researching this, it was worth it as finally we found the right guys. Rebound could have done the entire job. Had we known what we know now, we would not have let the original adjuster call in his national company and then just leave us in the lurch. Sorry for the length of this review, but I hope our story helps others. If you are patient, polite, and persistent enough you will finally get through the experience and keep your sanity. It sure helps, though, when you have someone like these guys to help get you through it.

After our house fire in June, Good Life Restoration made such a stressful situation so much easier…read moreto handle. Their team (Andre and Nathan) was very professional, very responsive, and treated our belongings with the upmost care throughout the restoration process. Our belongings were so clean and didn't smell like smoke at all it was like they never were in a fire. They took the time to answer all our questions and kept us informed along the way. Their communication was fast and smooth while navigating the process. What could have been an overwhelming experience felt much more manageable because of their help and kindness. We are very grateful for their hard work and would highly recommend them to anyone dealing with fire or smoke damage. Very nice and hard working team!

They stole stuff, smoked weed in the bathrooms, didn't show up, threw stuff away that didn't need…read moreto be tossed. Horrible horrible company would never recommend these dunces

Company came out after water damage to my apartment. Took care of damaged furniture, handled move…read moreand stayed in communication the whole way.