3 thorough workers that arrived to help my friend with boxes unloaded from a moving truck were…read moresuperheros. My friend using the service was on her 1 week break from her government job and other places we called were booked till the next week. The cost for 5 hours needed to put the home in order was reasonable and the cleaners used to manage residue from thr boxes and beat up boxes were not asthma triggers. Things worked out with 2 small dogs in the house. Thanks Ominous Ozzie, Sweet Caroline and Lawrence the Great.

It is rare that I even think about posting a review. This is may be my third time. Steer clear. Let…read moreme explain. Pay attention to the people who gave the a 1 rating. That is the truth. I am disabled from an accident, and needed a deep clean. I also explained that am also extraordinarily allergic and sensitive to some sense and chemicals and require hypoallergenic products to be used in my home, and that anything that's chemical smelling needed to be avoided. He assured me that that would be the case, although it didn't turn out that way. I got the name from a Facebook group from the neighborhood, thinking I could trust that. Realizing now that it's a lot of nepotism that goes on in the group, so be it. I explained my situation to the owners son, he gave me a quote, which was much higher than the last deep clean that I had but I said I wanted to support community business. That was my bad. In addition to it being an expensive quote, he explained to me that in order for it to be done in a short period of time, so that I would not be displaced from my home for an extraordinarily long period of time, he would place three of his workers in My Home for two hours, which would equal six hours of work time in total. ?That's how we calculated the expensive cost. To include the windows, that would be the third person and that would be just to do five really small brownstone windows, which, I told him, when I used to do my own windows it didn't take an hour to do. Anyway , he also explained to me that if I didn't cancel within 48 hours that I would lose my full deposit. I explain to him that as a disabled person that anything could happen to me, and lo and behold, I had a gripping migraine the day of the service. So I had no other choice, but to sit out in the hallway with my migraine medication's and fingers crossed that I wouldn't end up on the floor. I waited patiently for the crew to get here and finish. I was sick as a dog, but I was then told to walk through the apartment before they clocked out; I could barely move at that point, but I walked through, and within the two minutes that I was with them the windows seem shiny because it was a bright day and that was about all I could take in and two minutes, the crew left and clocked out with the owner and said "the owner is going to call you in about five minutes. please pick up the phone so she can get your feedback". Cynthie called me, and it was right about the time that I did my own little walk-through without all the people around me and I started to notice things weren't quite right. I also noticed that the smell that was emanating into my lobby, where I was sitting, having a migraine, was actually coming from apartment, very strong smell, was making me sick to my stomach, etc. worsening my migraine. ( I had to sleep with a mask on that night and threw the next day, horrible! )I got on the phone and I told Cynthia that I was identifying things that were not quite right, and that I had started taking pictures and videos, but to be quite honest, I was not in any shape to have a long discussion with her, we said we would speak the next day. That was my understanding, I agreed if I was feeling well enough. I then spent the next 24 hours sick, but looking at things closely and seeing as you can see from my photos and many many more photos, and videos of things that were not done it was like I was still in a mound of dust and dirt. I will say that they did my floorboards, I'll give them that. But visible furniture pieces with , dust on them were not attended to, it was completely bizarre-dirt/grit on the floor right in front of the refrigerator where one of the workers had sat was still there -I was just flabbergasted. to take photos and videos and email them, Cynthia said we were supposed to talk on Monday, but that was not my recall, I was advised to continue to create a written documentation of our correspondence, and not just leave it to a phone, call, and, in my very first email/with video and pictures I asked for a discount, that was my first request but as the days went on over the weekend, I realize just how messed up this job was I realize that I wanted either a refund or a discounted Refund. after about 30 photos/videos, I heard from the son again via email saying that he could send somebody only within the next seven days since I had "missed my opportunity to have a cleaner come within the guaranteed 24 hours", but if I did not agree, I would lose my ability to get a cleaner, and that I would still be charged the full amount. End of story. I'm like"watt, WHAT? What a bunch of scammers! I've never dealt with a business like this, and so much for wanting t entrust my business to a neighborhood company who is struggling from recovery post Covid. Now I see the ratings on yelp are bad, and I did wonder why in the Facebook group they said they were struggling so much, perhaps it is because they are not so great after all!

Good job and work and very nice people. Cleaned the apartment. Thanks!…read more --- Cleaning in NYC review

This cleaning company is the best! They arrived right on…read moretime as promised and meticulously cleaned every corner, making my place look like new. I chose the deep cleaning service, and they perfectly cleaned everything--from the oven, refrigerator, cabinets, kitchen, and bathroom to even the floor under the carpets--leaving everything sparkling. You can trust them with your cleaning needs! It was worth every penny! You won't regret it!!!

I am very satisfied with the results. Samiri (sorry if I spell her name wrong) arrived early, got…read morestep up, and started right on her scheduled time. She is very pleasant and I felt comfortable with her in my apartment. I am especially happy with the bathroom! I warned her it would be a tough task but she cleaned it well. She was considerate and asked me where I wanted to put certain things. I would recommend her. =) Booking was easy. I did it online the evening before. I chose Synergy Maids because they bring all their cleaning supplies including the vacuum and mop. Some other cleaning companies I researched ask that the customer provides that.

I have been using Synergy Maids for the past 10 years and they always do a fantastic, thorough and…read moredetailed cleaning job. Highly recommended.

Team is 5 people came in and finished cleaning, the whole apartment inside out, top to bottom in 2…read moredays. They provided excellent service, I don't think I could have accomplish what they did in 2 days. They are coming back for routine cleaning. THANK You guys for you hard work and dedication.

Ok guys get into this…read more.. This wonderful, super impressive cleaning service is the one to go with. They cleaned my apt soo good I'm never going anywhere else for a clean. My oven you guys was so clean(see pic below) that I can eat off of it! My counter tops were so shiny I could see my reflection on them! My tub was so pristine my kitten (who hates baths) was eager for a bath this morning! Basically what I'm saying is, if you don't go with SK Unique Cleaning you will be very upset with yourself! Is that what you want?? I didn't think so!! So def check them out, you will not be disappointed! And omg their prices are the best I've ever been quoted! Get ur immaculate cleaning today, thank me later! Also the staff were super professional and kind! Thank s again!

I met the cleaner and was hesitant because he was very young, and unclear of the job to clean the…read morewhole place not just two rooms which was strange to me. Once I came back after cleaning was done bathroom was still dirty and it seemed like he just surfaced cleaned areas and didn't move rugs or to sweep or mop. This is my first time using them and definitely would not have them back. Update photo added: I left money while I ran errands and came back to see the end result. I had to clean since it was Mother's Day and was expecting company. I don't think a company should penalize you for doing so when there cleaner didn't do a proper job.

Awful experience with this company. First they didn't book the appointment after we called. When we…read morechecked in to follow up they said "it was a miscommunication" and that the time we initially requested was no longer available. Then they showed up almost 40 minutes late to our house for a deep cleaning which we were told would take 4 hours. My wife and I left to run errands. When we returned 2 hours after they started the two women were packing up to leave, and drove off in their cars as we pulled into the driveway. When we entered the house, it was no cleaner than when we left. There were crumbs in the main walkway of the kitchen, finger prints on every mirror, and scum in the shower. There was no sign that they cleaned anything. They didn't even move object around on surfaces like the kitchen island or entertainment center to make an attempt at cleaning. When I called jay to complain, he made it seem like it was my fault for not understanding the services. When I spoke to the owner he threatened to take me to small claims court if i refused to pay. The cleaners did not even do the most basic of cleaning services. He argued that I needed to at least pay them for their time. My point was I should not be responsible to pay his employees for THEIR time if they didn't do the service hired to perform. They did offer to reclean the house at no cost to me, but I would never let this company enter my house again In response to comment- prior to the cleaning we were specifically instructed not to give payment to the women performing the cleaning. The supervisor, Josh was scheduled to arrive at our house after the cleaning to collect payment. When we arrived home we did call and spoke to Jay on the phone who was very confrontational telling me I was incorrect about the expectations of the cleanings and that Josh the supervisor would come to my house to address the concerns. When josh arrives he did agree the cleaning was subpar. While josh was in my home the woman who performed the cleaning barged into my house without knocking and very aggressively yelled at me asking "what didn't she clean" I then told her to leave my home because I did not want her in my home with that level of anger. I did state she didn't have any paperwork, meaning badge, company shirt, or anything stating that she was a professional cleaner, in no way indicating anything regarding her immigration status. Josh handled the situation very professionally and did the best he could to settle the situation, which was appreciated.

This is simply the best cleaning service I've ever used. They are pay attention to detail and are…read morediligent. They are also nice people. They are my go-to cleaners when I need deep cleaning and I've been going to them for over 10 years.

All Points handled a Deep Cleaning at my apartment after a construction project and they did a…read moregreat job. They were prompt and really thorough-- they got all the dust out of the construction area and also got the rest of my apartment sparkling. I couldn't have been happier!

I tried On Demand and the cleaning was great. The cleaner was thorough and she made sure to ask if…read morethere was anything in particular I wanted taken care of. She checked in with me before she finished to make sure I was happy with the level of clean. My apartment was sparkly clean when she left. The only reason I am not giving them five stars is that I on the morning I was originally scheduled to have a cleaning, the company let me know that the person who was supposed to come called in sick and they were going to have to send someone 3 hours later. Unfortunately, that wouldn't work with my schedule so I had to reschedule. Then the woman who came the second time showed up an hour late. She said she had been outside the building but didn't have my cell number to call me and had to wait for someone to come out. This was unfortunate because I left instructions that I don't have a call box and that my cell needed to be called to let the cleaner in. Once someone was finally in the apartment, they did a great job.

UPDATED: Scam service. I posted too soon. I used this…read moreservice twice and had a great experience, but now months later, they no-showed twice and are not responding to my emails inquiring about the refund they were supposed to issue weeks ago. PREVIOUS POST (before they no-showed a second time and failed to issue the refund they promised) I've used this service 3 times now. They do a great job and bring their own cleaning supplies. There was a tech issue with my third appointment, and the customer service in rectifying it was incredible, they offered to refund and also set up a follow up cleaning appointment. It is the best customer service I've experienced in a long time!