They repaired both my TAG watches. One they fixed immediately. The other they did in a few days…read morebecause they had to order a part. Great service, great price and nice people. Located in the Kroger.

I texted JP Jewelry to ask the cost of replacing the battery in my Timex Expedition Solar Watch…read more.. I clearly said Solar. When I arrived as expected, with my watch in hand, the smiling lady said $15 as quoted. I wanted to be sure they would install the correct rechargeable battery and only then did she acknowledge my watch was Solar and then confidently said $50. I asked why that wasn't communicated when I had texted and she explained the greater cost was because the replacement battery would last 5-7 years. Oh, so I quickly looked up the Amazon price of the needed battery and it was $13.95. Then she explained that their liability to install a battery in my fine Timex watch demanded an increased price. I thanked her and left. Lesson learned, talk to the vendor and be sure as you can that they understand your needs for the price being quoted. It doesn't seem to matter what you text. Two stars because the lady was very nice.

Love this place and I trust them with the goods. Just got my almost 20 year old Omega Speedmaster…read morePro back today - pusher springs. Igor has serviced Rolex and Panerai for me previously. Highly recommend.

Very fast work and great customer service, maintaining my 1992 Rolex DateJust. Prices are great as…read morewell.

Very fast and efficient service! I went in for an anklet clasp replacement and they immediately…read morefixed it on the spot. Great customer service and they also have a cool selection of jewelry for sale.

I started out going to this shop to get my daughter's eyeglasses repaired. When I entered and saw…read morethe beautiful jewelry... I WAS HOOKED. BEST PART the Jeweler/Gemologist can bring your vision of diamonds, gold & platinum to life. He makes custom jewelry. I searched for years to find an earring I wanted for my birthday. Yes, he made it for me, and it turned out PERFECT! This earring was very unique, and I received nothing but compliments when I wore it. I never took it out, so it wasn't surprising that a diamond came out. It was a teardrop diamond one not easily replacable. I know because I had taken it to 3 other jewelry shops to get fixed. Due to me moving 3 hours away, I was trying to avoid the drive back to McDonough. I decided to take my earring back to the master that made it. I'm so glad I did, their customer service is unmatched. The owner and his employees treat me like they value me as a person, not the value on my credit card. It doesn't matter what I went there for glasses or jewelry, nothing but respect. Great customer service on top of having BEAUTIFUL JEWELRY! This is a hidden gem in McDonough Square. Don't sleep on our neighborhood small businesses....GO OUT & EXPLORE ...U MISSING OUT!!

I bought my Hamiton watch from Watches Unlimited for the first time and the experience was more…read morethan positive. The owners and his father is the most honorable business men doing business southlake mall in my opinion. I notice a marginal price difference the next day after purchase. They offer me a price match and gift for more doing continous business with them. In today's E- marketplace where the customer has a wider choice of products and services. A business must be able to meet customer expectation through either excellent customer service or quality assurance of the product or service. They have exceeded my expectation. DEEDS NOT WORDS.

Mr. Kwon is an amazing man. Master Goldsmith. Truly great customer service. Large selection of in…read morestock top quality jewelry. If you don't see it= Mr. Kwon will make it true

Buys a diamond ring knowingly with fat fingers. No problem I'll just get it sized.. walked in…read morerequested service they quote me 75$ claiming they took 10$ off the price as a deal. Immediate u turn out I went over to the jeweler located in the front left the guy who makes grills. He resized my ring within 20 minutes for 10$. Ten dollars! Sooo if they ripping people off with ring sizing I can't imagine what scam they could have regarding their gold and diamonds

Used them for years...it's a true pleasure to deal with professionals! I have had them repair…read moreexpensive clocks and old battery operated ones. They are cordial and great to deal with. Thank you for keeping my old thrift store clocks ticking and great advice on my Maureen Walsh

In and out with three watch bands resized in under 15 minutes. Friendly, fair prices, five stars.read more

Good service Good price…read more Experienced staff Coming again and again I had watches adjusted and ended purchasing a chain from them, while I waited.

Such a nice experience with folks that were competent and welcoming and valued me as a customer…read more Will definitely go there again.

This place sells fake jewelry. And this was a gift that when the person took it up to wear it they…read morerealized it was tarnished and this was sold as real gold. I hate them abs I was supposed to post this a while ago but cleaning out my phone and saw that I never did

Horrible !!!! These people will rip you off pls be carful !!!…read more These diamond may look good in the glass but the quality of their diamond is extremely horrible !!! They mark the prices on the ring several ten and thousands more than the actual price to act like you are getting a good deal ..Low quality diamonds, poor customer service,prices are way too high !! Such a rip off !! The way design their jewelry are nice but once you buy it you will notice how dull they get !! Not worth the money !!!!

Everything was great. Very professional, great pricing and turnaround time. Will definitely be a…read morerepeat customer!

Super nice and pleasant woman to work with! Amazing work! Very quick, will come back every time I…read moreneed a garment altered!!!!