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    Optical Workshop/Gray's Jewelers

    4.4 (36 reviews)
    Closed 9:00 am - 3:00 pm

    Services - Optical Workshop/Gray's Jewelers

    Clock repair

    Jewelry cleaning

    Jewelry repair

    4 More Services

    Watch cleaning

    Watch part repair

    Watch part replacement

    Watch seal testing

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    A Jewel in the heart of McDonough Square!
    Tony E.

    Gray's Jewelers is a little treasure chest in the heart of McDonough Square. I needed a repair done on some jewelry and Wayne did a great job! He repaired it in record time and was very professional and very knowledgeable in his craft. Wayne also repairs clocks and other intricate items such as glasses, etc. His work is high quality with a very reasonable price. I am very happy to have found this jewel in the heart of McDonough

    Heirloom bracelet about 50+ plus years old was burned in a house fire.
    Audrey R.

    Grateful for the fast and friendly service received at Gray's jewelers! Prices are very reasonable!

    Sophal K.

    First time here I ordered a wedding band. When I finally received a phone call 5 months later to pick it up. I was already married and had to order my husband's wedding band elsewhere. There a not many Jewelry stores that will do repairs the same day so I applaud them for that and want to give this place another chance. I've spent about 3k here total. My husband bought me a new platinum band here for me. It was very thick for my comfort, style, and my line of work. I contacted Mr. Gray literally the next day. He wasn't able to refund me, but said he wanted to me to be happy. We discussed options and as you see in the text. I was not rude nor demanding and felt I was very patient if you pay attention to the timeline. I am disappointed as I find him to be very unprofessional as he completely ignored me and not pick up my call. I guess who cares when you already got my money right? I had to go somewhere else and spent another 600 to get my ring done right. I obviously won't be supporting this place anymore.

    Got engaged on Saturday June 25th came in Monday right before closing to get my ring resized. I picked it Thursday afternoon. Almost a week later still getting use to my ring and I had gotten it caught a few times. I saw one of the brackets was bent and went back in this morning and he fixed it free of charge! Amazing customer service, fast, trustworthy, and affordable! 10/10

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    9 days ago

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    1 year ago

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    1 year ago

    Small affordable family business. Awesome service and quality workmanship. We will definitely use this bus in the future.

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    2 years ago

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    5 years ago

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    4 years ago

    I came to get my watch Adjusted and they handle it professional and it was quick, fast and affordable !

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    4 years ago

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    8 years ago

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    Wayne G.

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    3 years ago

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    6 years ago

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    7 years ago

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    Wayne G.

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    9 years ago

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    Wayne G.

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    9 years ago

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    Wayne G.

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    7 years ago

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    Wayne G.

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    7 years ago

    Professional customer service is still available here! Just had my eyeglass frames repaired for $35 in less than 1 hour.

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    Wayne G.

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    8 years ago

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    Wayne G.

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    9 years ago

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    12 years ago

    Have had a watch repaired, watchband, and just bought watch. Great friendly service. I would highly recommend.

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    10 years ago

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    10 years ago

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    Wayne G.

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    10 years ago

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    Wayne G.

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    Review Highlights - Optical Workshop/Gray's Jewelers

    This past visit, they polished and cleaned the ring so beautifully that it looked brand new.

    Mentioned in 5 reviews

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    Champ's Clock Shop - The Clock tower, Facing away from the Clock

    Champ's Clock Shop

    (22 reviews)

    Abner's in Good Hands -- Champ's Clocks is a Treasure…read more Some businesses are more than just a service -- they're a tradition. Champ's Clocks is exactly that. I first met Nick in 2021 when my grandfather clock stopped working. When the same clock needed attention again recently, reaching out to Champ's Clocks was an easy call. Nick worked me into the schedule without hesitation, and what followed reminded me why small businesses like this one are so special. Nick's father joined him on the second visit, and the experience became something far more meaningful than a simple repair. He shared the rich history of the business -- how the craft was passed down from his own father, and how they've been serving their community with this rare and deeply respected knowledge for quite some time. Listening to him explain the parts and the mechanics of a clock that has been in my family since 1984 was genuinely fascinating. I also had the privilege of experiencing their annual event, held the day before we spring forward, where the chimes ring out in celebration. It was a wonderful moment that perfectly captured how Champ's Clocks has become a true staple of their local community -- a business that genuinely appreciates the people it serves. During the event, we also had the chance to browse their inventory -- which was incredible -- and found the perfect clock for an upcoming milestone birthday. It was a reminder that Champ's Clocks isn't just a repair shop; it's a destination. Most recently, the pendulum became detached. I sent a photo of the part, and Nick not only had it on hand but came out the very next day. I had a scheduling conflict and couldn't be there -- no problem. They came in, completed the repair, sent a photo of the finished work, left the invoice, and had the clock set to the correct time before they left. That kind of trust and professionalism is rare. What also speaks to their integrity is that they could have easily recommended a full rebuild -- but instead they focused on preserving what I have, replacing only the parts that made sense to do together rather than attempting a repair that wouldn't serve me long term. They have always been mindful of cost and genuinely have my best interest at heart. That kind of honesty is everything when you're entrusting someone with something irreplaceable. Our grandfather clock -- named Abner, after my great-grandfather -- is the heartbeat of our home. Its rhythm, its chime, its presence through life's most meaningful moments makes it irreplaceable. Knowing it's in the hands of Nick and his father gives me tremendous peace of mind. In a world increasingly defined by technology and disposability, Champ's Clocks is a reminder that some things are worth preserving -- and that the people who dedicate their lives to that preservation deserve our deepest appreciation. Thank you, Nick, and thank you to your father and the entire Champion family.

    WOW!!! What an amazing experience. Andy and Chevy gave us a tour of the store and were very…read moreknowledgeable about all of the inventory. We happened to be there at the top of the hour when all of the chimes went off...GOOSEBUMPS! We took [pictures and have been showing them to everyone who will look at them. If they do not have the clock for you, then you don't need a clock. We left our clock for repair and we were told up front that it may be several months before they could complete the work. We were OK with that. Thanks Andy and Chevy for a great experience.

    The Clock Shop - untitled

    The Clock Shop

    (9 reviews)

    Greg came out and helped me unwind a grandfather clock I made in high school. He was fast and…read moreefficient. The only thing we didn't discuss was price up front (that was my fault) The job ran me around $225 for what amounted to 30 mins of work. A little steep, but I was satisfied with the work. I appreciated his responsiveness as well (prompt)

    I am not sure how this shop has all 5 star reviews, but they sure fooled me into giving this shop a…read morechance. I have an english grandfather clock from about the mid 1800s that needed to have a full service done on it to get it up and running again. The owner of this shop was quick to get out and take my money. I thought he was coming out to clean and service my clock. He got here and didn't clean it at all, applied some oil attached the pendulum and weights and got it to run....for 3 days And proceeded to charge me $275. My husband was the one home when he got here. He said he was there for all of 15 mins and left. The clock guy didn't have much of any toola on him, didn't recall our conversation where i told him i needed a key to wind the clock and also a small screw to secure the front door to the mechanism. He did have a winding key but didn't even have a screwdriver or tiny screw to make that small repair. What kind of clock repairman makes house calls and doesn't have those things? He didn't seem very knowledgeable about clocks when asked basic questions and should have been clear that his house call wouldn't be what I was actually looking for. Instead he got there, took our money and proceeded to tell us it would be close to $1000 to clean the clock and bring it to his shop where he would keep it for several weeks. Absolutely OUTRAGEOUS! Save your money and hire Champs Clock Shop in Douglasville. It may be far away but they are very knowledgeable about clock repair, extremely thorough, and very reasonably priced. We could have had our clock cleaned, serviced, repaired and brought back to us 90 minutes away for almost the same price the Clock Shop charged to drive 30 mins and come out for 15 mins and not fix anything. Absolute rip off and not the friendliest to deal with.

    Optical Workshop/Gray's Jewelers - jewelryrepair - Updated May 2026

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