I've been through a few cleaning companies in the past. Took some time off and had the house closed…read moreby our live in nanny. Now that the kids are bigger, we are back to looking for a cleaner. Did some research. Called this company. Fast to communicate over messages. It was good. Booked a in house consultation. When they came over, we had a good meeting, saw the house, and booked a first clean. Maids arrived about 10 minutes late. What can you do. Very reasonable. Amanda and Jennifer got to work right away. They did all the items on my list, then a few more. I found the faucets were super shiny after they left. I won't lie, I didn't expect them to get under the beds. But they did, and that unique for a cleaning company. The care was above normal. Found a few small areas that I needed better attention to , and I let the manager know. They had it corrected for the next clean, and the rest is history. Good company and good price. Oh and I checked their products. Eco friendly and green

We hired Three North Clean for a move-in deep clean package (including carpet cleaning) prior to…read moremoving our family into our new home. Unfortunately, both the initial service quality and owner communication fell far short of professional standards. The Cleaning: Despite booking a deep clean package where the owner initially assured us that "roughly 8 to 10 hours to do it properly" would be sufficient for our home size (quoted as 2 cleaners working for 4 hours total), basic move-in tasks were either completely skipped or executed poorly on the first pass: * Kitchen & Appliances: Behind the fridge was filthy and clearly untouched (heavy dust, grime, and debris on the floor/baseboards), despite cleaning behind appliances being explicitly listed on their deep clean checklist. The rest of the kitchen was far below deep-clean standards. * Bathrooms: On the initial clean, countertops were left with sticky residue, the shower and adjacent wall had heavy buildup, drawer and cupboard interiors were neglected, light fixtures were caked in dust, and dust was clinging to the wall behind the toilet. (Note: The return team sent back later did properly clean the bathrooms). * Property Damage & Neglect: Removing window tape residue left visible scratches up and down the window trims, and garage corners were left covered in heavy cobwebs. * Note: To their credit, the carpet cleaning team did a good job, the inside of the oven was cleaned, and the garage floor was swept. Communication & Management: The owner's communication was dismissive and extremely unprofessional throughout: * Scheduling Chaos & Broken Promises: Prior to booking, the owner explicitly emailed, "If anything changes for timing start time for the day. I'll update you closer to the day." However, she never contacted us. When I had to initiate contact myself at 7:00 PM the night before to confirm our start time, she responded near 8:00 PM telling me our confirmed 8:00 AM start was moved and accused me of "applying a lot of pressure." In a follow-up email, she vaguely stated that one cleaner would arrive at 10:00 AM, another "a later I think," and the carpet guys "sometime in morning." Despite telling us to plan for 10:00 AM, cleaners then showed up abruptly at 8:21 AM without notice. * Hostile Responses & Budget Issues: Prior to booking, the owner assured me, "In regards to the price, I don't think it'll be an issue. I think we will be able to get everything done for you based on the budget and job scope you've set out so don't stress about that. I think you'll get the full package." Yet, when I brought the missed areas to her attention, she became hostile and complained they were "over budget." She claimed 12 cleaning hours were used because one of the carpet cleaners had to stop carpet cleaning to help the house cleaners because they were falling behind--and tried to shift blame onto us. Rather than taking accountability, she wrote back stating, "I'm extremely unhappy working with you as well. This has been nothing but a nightmare no matter how hard we try," and blamed my husband for not catching everything on the spot. While they did send a crew back who successfully rectified the bathrooms, a true "move-in deep clean" shouldn't require the client to inspect, document, and fight to get advertised checklist items properly done in the first place. I would not recommend this company. Note: Based on my experience, the owner will likely respond to this review with another defensive comment about how I was asking too many questions prior to the clean--simply because I was trying to clarify timelines and ensure the quoted hours would actually cover a proper deep clean for our home size.

Wonderful job and wonderful people. I was very, very happy with their work, my house looked and…read moresmelled great! It was like walking into a posh hotel. I am so pleased with them that I recommend them to everyone. No other cleaning company compares.

I have been using WestMaids services since February. We had a few glitches in the beginning, for…read moreexample, when one maid's vacuum broke down, but now we have a consistent tem of two ladies who are doing a good job. I would recommend WestMaids to others and I think their pricing is quite competitive.

Great communication with this company as I had a couple of specific requests. I just needed a one…read moretime clean for a party and was very happy with the service provided. Three people arrived and did our main floor in an hour. I would recommend this company.

This was my first time using a home cleaning service and I really liked it. They charge a flat rate…read morewhich helps you know exactly what you're going to be paying in total based on your space. You can also add on extras for additional cleaning, I added stove cleaning for $20, totally worth it! They were at my condo for about three hours total and were very thorough, cleaning all the bathrooms until they shined, they even cleaned the garbage cans. They dusted all the rooms and took time and care cleaning the floors and counters. When they left the place looked as good as it did when we first moved in and it was brand new. Definitely worth it as a treat before the holidays or company comes to visit, I have recommended them to friends and would use them again.

August 2024: 0/5 stars for unreliable service and lack of accountability. I booked a $300+ move out…read moreclean with this company over a week in advance. They tried to reschedule my booking the morning of my service and when I reiterated the time crunch associated with the move out, they committed to send another team later that same day. They cancelled this rescheduled appointment on me as well and offered no attempt to rectify the issue and ignored my phone calls. Save yourself the stress and book elsewhere for reliable service.

There appeared to be a disconnect on what the person on the phone had described for the clean and…read morewhat was actually done. I had written a longer post but will leave it at this... ask for a checklist before you book and ensure that it is done during the clean, to avoid any awkwardness. Would not recommend.

I cannot say enough positive things about my experience with Calgary Trusted Cleaners…read more I was looking for a company that did deep cleaning as my home had suffered some water damage and needed to be prepped for a paint and refresh. From my first contact with owner Michael, to follow-up questions and booking with Viktoriya to the unbelievable and extremely efficient skills of Rubie's team (Rubie, Rose, Gloria and Fernesto - i hope i got the names right!!!) It was an amazing experience and I was extremely happy with the results They also offer different levels of cleaning depending on your needs. Highly, highly, HIGHLY recommend this team and this company.

I had the cleaning service come in for a thorough cleaning. The team did a good job overall, my…read moreapartment looked much cleaner after their visit. My only reason for 4 stars is that I had expected them to clean inside my cabinets but it is apparently an add-on. Otherwise, I appreciate their effort and professionalism, as they offered me a 10% discount on my next service, for the misunderstanding. Very thoughtful.

I hired Maids in Blue without knowing anything about the business except for the voice of the…read morebooking agent. Well I have to tell you that Stella's team was nothing short of an amazing godsend. They were so efficient and did such a wonderful job. On top of that they were so friendly and sweet. Honestly next time I clean my house I'm hiring Stella's team - they were worth every penny and much much more. Clayton

They sent 2 cleaners who spent a grand total of 40 minutes in my condo, and didn't even mop! See my…read moreother review for details. I have since sent 3 emails and twice left a phone message for Ray, the Owner/Manager, to give them the opportunity to right this wrong, with no reply. I even offered to edit this review if they sent someone over to give my condo a proper cleaning. If I could give them zero stars, I would.