Think of this place as a fancy-fancy furniture store. Honestly, I was literally blown away by how…read morenice the furniture and accessories are in this place. Everything was so nice, in fact, I felt like I didn't belong. After spending a couple minutes in the store Iknew everything was way too expensive for me, but I couldn't stop looking around. It was all such intriguing merchandise that I spent way more time than necessary looking around at everything. They've got such a unique selection of products in the store like old grandfather clocks, authentic bird cages, and even old school snow shoes. They've got some paintings for sale, most depicting an older, western scene. You can buy couches, beds, dressers, tables, chairs, blankets, pretty much anything you can think of. You have to special order everything, but you get to pick your stain colour and fabrics as well. I think it's cool that you can kind of custom make your own furniture. The lady working there (perhaps the owner?) was really friendly and eager to offer a hand or answer any questions. She directed me to their website, saying that all their products were online. The funny thing is, you can't order anything from the website, only view what they have. It's a high-priced store, but the goods are all so beautiful! I enjoyed just browsing around at all the neat and interesting things they had in this store. It was really neat!

We bought a couch here over a year ago. It was around $10,000 and is comparable to IKEA quality. We…read moredealt with the store in Richmond to fix the issue with the material and it was a complete nightmare. They were claiming that all couches need constant fluffing and so on. It had nothing to do with the "fluffing of the couch" as I do this regularly. Anyways, I ended up having to go into this store and threatening to go to the better business bureau after the owner argued with me in front of my 3 small children about the defective and junk product they sold me as they were refusing to just send me a new cover and fix it. The customer service at this store is the worst I have ever experienced. In the end after dealing with the back and forth for months, I did get a new cover but it is still not fitting properly and I have never heard back from the store. They sent a third party to install the new fabric and then never bothered to follow up. Horrible customer service and junk product.

I cannot overstate the value of Valerie coming to our home as we were in the process of preparing…read moreour home for listing.  She looked past the mess, engaged my 3 young children in the staging process (and put up with their antics) and made changes that I simply wouldn't have thought of myself.  I loved her simple style and learned so much through the process.  I appreciated that she worked with what I already had.  She wasn't at all pushy about needing to buy things that I otherwise wouldn't have bought, but she did have helpful suggestions in case I wanted to invest some money in the staging process (something we took her up on). Valerie went absolutely above and beyond and it paid off: we got competing offers and sold well above asking price.  I credit Valerie's professional recommendations for our home showing so well and I highly recommend her services!