I have been using WestMaids services since February. We had a few glitches in the beginning, for…read moreexample, when one maid's vacuum broke down, but now we have a consistent tem of two ladies who are doing a good job. I would recommend WestMaids to others and I think their pricing is quite competitive.

Great communication with this company as I had a couple of specific requests. I just needed a one…read moretime clean for a party and was very happy with the service provided. Three people arrived and did our main floor in an hour. I would recommend this company.

They sent 2 cleaners who spent a grand total of 40 minutes in my condo, and didn't even mop! See my…read moreother review for details. I have since sent 3 emails and twice left a phone message for Ray, the Owner/Manager, to give them the opportunity to right this wrong, with no reply. I even offered to edit this review if they sent someone over to give my condo a proper cleaning. If I could give them zero stars, I would.

I hired Maids in Blue without knowing anything about the business except for the voice of the…read morebooking agent. Well I have to tell you that Stella's team was nothing short of an amazing godsend. They were so efficient and did such a wonderful job. On top of that they were so friendly and sweet. Honestly next time I clean my house I'm hiring Stella's team - they were worth every penny and much much more. Clayton

Excellent customer service ! I was able to book and promptly have service completed next day! Paul…read moredid a great job of removing some stubborn marks out of my wool blend chaise something we were not able to do with conventional store bought stain removers. Service was quick & efficient. Couch looks & smells great!

At first appearance this company was professional and courteous, efficient and thorough. That was…read morefrom request for service to en emailed confirmation of the carpet cleaning contract. Then the technician, late without explanation, takes maybe 40 minutes to do a shoddy job of an entire upper floor (2guest rooms, master, stairs, hallway and bonus room). That was strange. I know how long it takes me and how long it's taken other companies and how long the estimate anticipated (2 hours). When I looked I found patches of the floor soaked and other areas dry. I asked the technician to go over clearly missed or stubborn areas that I doubted were done adequately. He did. By that afternoon those "spots" expanded. I emailed and called the company who argued that it could not have been the technician and proceeded to explain that sopping carpets were normal, that it was normal (in plus 27 degree weather with extreme sun covering the affected areas) for carpets to take 5 hours to dry! They offered to send the same man back to do the work again. I asked for a new technician. The SAME tech came back today and explained to me that he didn't know what I was talking about (one spot is larger than a splayed open hand, fingers included) but he would do what he could though he wasn't optimistic. At the end he actually asked me to review the job. I did but truly, what was the point as he denies there was any soiled patches period. To top it off the excuses I had from the lady who answers the phone were a matter if its all "normal" and the owner (Bob Keast) advised that, "After viewing the pictures I know that they spots can easily be rectified and I suspect that there was a conflict between our cleaning product and existing residue in the carpet." He, at least didn't act like it was a figment of my imagination. We will not be using this company again.

There appeared to be a disconnect on what the person on the phone had described for the clean and…read morewhat was actually done. I had written a longer post but will leave it at this... ask for a checklist before you book and ensure that it is done during the clean, to avoid any awkwardness. Would not recommend.

I cannot say enough positive things about my experience with Calgary Trusted Cleaners…read more I was looking for a company that did deep cleaning as my home had suffered some water damage and needed to be prepped for a paint and refresh. From my first contact with owner Michael, to follow-up questions and booking with Viktoriya to the unbelievable and extremely efficient skills of Rubie's team (Rubie, Rose, Gloria and Fernesto - i hope i got the names right!!!) It was an amazing experience and I was extremely happy with the results They also offer different levels of cleaning depending on your needs. Highly, highly, HIGHLY recommend this team and this company.

Very happy with their service. They cleaned all of our carpets and we have a big house! They were…read moreright on time and did an amazing job.

The cleaners were good. I booked two cleaners for six hours on a move out clean…read more The girls showed up thinking they were scheduled for two hours. When I booked and confirmed the booking was for two cleaners for six hours and quoted at $279.35. Three hours into the cleaning, the cleaners said it would be more money. It was an empty suite and not that dirty. I refused to pay extra as that was not what was agreed upon booking. Twice the company stated they would honor the original quoted price then refused at the end, told me the supervisor Axel who booked me misquoted the job and I now had to pay $485, tried calling this supervisor and we finally connected. I explained the original quote was what was agreed upon and did not think paying extra was fair. After discussion and an agreement for me to pay the original amount, my card was refunded the extra charge so I have adjusted my review since we have resolved the issue. Axel also offered me an additional service ftom his company, which I felt would be taking advantage of the situation to accept BUT I do appreciate he made the offer. I have no issue with the work the cleaners did, they only missed two minor areas to clean but overall they did a very professional job. My concern was over the discrepancy in the billing which we has been taken care of.

August 2024: 0/5 stars for unreliable service and lack of accountability. I booked a $300+ move out…read moreclean with this company over a week in advance. They tried to reschedule my booking the morning of my service and when I reiterated the time crunch associated with the move out, they committed to send another team later that same day. They cancelled this rescheduled appointment on me as well and offered no attempt to rectify the issue and ignored my phone calls. Save yourself the stress and book elsewhere for reliable service.

We booked mad maids for a first time deep clean with a set up bi weekly upkeeping clean thereafter…read more Today was the first day and will need to cancel upcoming appointments. Nothing was dusted, bed side tables, bathroom counters, tops of dressers and shelves all left dirty. Second bathroom tub/ shower were not cleaned. The door rails in the shower not cleaned, only the door. There were cleaning bottles left in two different rooms. The fridge interior was not cleaned. The product used on all stainless appliances left smear marks all over them, bath mat thrown onto and left on my bedroom floor in a pile. Mirrors were left dirty, blinds and window sils left dirty. Bathroom floors on second level left unwashed. Essentially paid 180 to have the toilets cleaned and floors vacuumed. For a first time " deep clean" with everything

I had the cleaning service come in for a thorough cleaning. The team did a good job overall, my…read moreapartment looked much cleaner after their visit. My only reason for 4 stars is that I had expected them to clean inside my cabinets but it is apparently an add-on. Otherwise, I appreciate their effort and professionalism, as they offered me a 10% discount on my next service, for the misunderstanding. Very thoughtful.

I was blown away by the service I received! They had lots of book times available which was helpful…read moreto get cleaners in for the move out/move in clean. I am a landlord and I usually do the cleaning myself but needed extra help this time. It was 100% worth it! It was a huge stress relief! They were friendly and personable and did a thorough job!! They also worked well as a team, the pricing was very reasonable for the time they put in. I would absolutely recommend them and will use them again! Thank you SO much!