I had a great experience -- they were knowledgeable, personable, efficient and tidy! I love a wood…read morefire and these people were the best. I don't know what more you could ask for -- highly recommend!!

I've had Alpine out twice since moving to Omaha 3 years ago and have had wonderful experiences with…read moretheir service and personnel. They're friendly and knowledgeable, handling all my needs, both repair and maintenance. They know their fireplaces, and that's reassuring not only for service, but especially for health and safety. I felt not only assured, but comfortable with their personnel. Highly recommended.

Terrible experience! The technician only cleaned the flue from the bottom and never got on the…read moreroof to check the flue. We weren't able to get a fire started and recontacted the company who told us they wouldn't be able to come out for another 2 weeks. We called another company who came out and found the flue to be plugged at the top. Pictures were taken of the problem, which we shared with the owner of the company. He has refused to refund our money and called my husband a liar. We get our chimney cleaned every year whether it needs it or not. We could have had a fire based on the blockage. Would not recommend!

Lied about his service and attitude towards his unsatisfied customers. His tec didn't go out on the…read moreroof to inspect his work. Had to call another chimney sweep to finish his job. Due to the fact he scheduled us way out instead of coming right out to check the problem. Then he comes out and believes his tec in which he never checked his work. We will never use them again. After using them for over 4 years and out right called us a lier. ​

This company used to be good. But not anymore, if you need a professional to check the inside of…read moreyou're stack this ISN'T the company for you, I don't know where or who trains their people but they don't do a good job. If you need you're crown repaired once again don't call these people. They told me everything was fine, until I had to check my roof for hail damage and saw a huge issue with my crown. I had to find another company to fix it since I lost all trust in midtown.​

Called them up to do the chimney and dryer vent. Specifically told the scheduler dude we needed an…read moreexternal dryer vent. Guy came, no dryer vent. He said he'd "note it down". Didn't hear anything for a week, so I e-mailed them about it. Didn't hear anything for a week, so I called them. They said they'd call me back the next day. It's been several days, nothing. Don't use this company if you want any kind of customer service. Update - After being hassled by me for a couple weeks, they finally came out and put a dryer vent thing on. However, what they did is nail a screen onto it. Obviously over the past two months this has trapped tons of lint (I had no idea this was what they did - I didn't know I needed to babysit them while they did their work) and caused us to need our dryer vents cleaned (and the external cap replaced) AGAIN. Obviously we did not contact Midtown Chimney Sweeps for this, because we want it done right this time. We called up Duct Medic, and when I told them we'd need a new external dryer vent cap, they told me it would be a fancy magnetic flapper that opens when the dryer is going and closes when it's not. Sounds fantastic, and infinitely better than NAILING A SCREEN ONTO MY HOUSE. If you want service, go with Duct Medic. Midtown doesn't care, obviously.

We purchased our 2 gas stoves back in about 2002, replacing our wood burning stove, and have never…read moreregretted our purchase. They have kept our house warm during power outages, since you can turn them off and on with remote, and not needing electricity, which is so handy to do so from the easy chair. We have counted on them for help, a couple of times/ my fault on both times, you do not leave the door open as I did thinking during the outage we would get more heat, as you can melt the knobs./ Yep, common sense not to do that. But the guys helped me and back to normal. The stoves are great. The guys let us browse around and did not pressure type sales, just answered questions and gave info. They installed it, cleaned up, explained how to use it, and gave great service. They have a huge selection for every style to choose from, little old fashion to modern and sleek. You can enjoy yours and know you can count on good service too.

From the moment we walked in, we were immediately impressed with the knowledge, honesty and non…read moresalesy approach of Fireplace by Design. On top of this, their bid for a higher quality and larger fireplace was nearly $2,000 less than one of their major competitors (Claxton). Compliance with building codes, gas line requirements and attention to detail was outstanding. The day our unit was installed the staff were friendly, focused and again very knowledgeable. This business will do tear out of old fireplace units if needed which some businesses we visited would not. I cannot say enough positive things about John and the Fireplace by design team. My opinion is they are the best in town.

Do not use this roofer! We had leaking within the first year, but the roofer would not come into…read morethe house to investigate. We called numerous times, without getting a satisfactory response. He did not show for an appointment. Terrible customer service.

From the owner: Andy's Roofing has been serving the Greater Omaha and Council Bluffs area for over 30 years. All…read morework is Guaranteed including repairs. Andy's Roofing Specializes in : Asphalt, Slate, Tile and Wood Roofs Tuck Pointing & Flashing Asbestos Removal Flat Roofs and Chimney Repairs. In addition he also is a siding contractor References Available

last year storm caused a lot of damage to our roof. The tree in the front yard was destroyed and in…read morethe process of falling, tore off the whole front half of our shingles and damage the plywood underneath. Now some of my friends that just had their house redone and hired Casi y Jess Roofing. I reached out to them and in one day they had my entire roof redone. There wasn't even anything left in the yard by the time they left. I was so impressed with the way they were able to tear it off and put it back on but I would recommend them to anyone. Not to mention having kids over all the time, we couldn't take the risk of having nails and stuff in our yard. With Casi y Jess Roofing I didn't have to worry about that. Five stars absolutely.

From the owner: Speak English and Spanish languages Family Owned and Family…read moreRan Insured and licensed Certified More than 15 years of experience Affordable Prices 4 year Guarantee on Our teams work

I chose this company after many people on the Nextdoor app recommended them and I did my research…read more We have never owned a home with a working fireplace before. Ours is a gas, direct vent fireplace. So we wanted piece of mind knowing that our home is completely safe and how to use the fireplace. I checked with the BBB, Facebook posts and their awesome website. Their website is a must to check out!! They have multiple videos for the work that they do on which type of fireplace you have. Ron walks you through what they do and how it benefits your family and your home. We had James Yoshida over as the technician. We have two boys (4 & 2) that were also home and very interested in who he was and what he was doing. James laid down blankets to protect our floor from any mess. He took things apart and serviced the fireplace. Vacuumed the logs, replaced the embers, cleaned the glass and painted the inside to look new. He made sure before he painted that no one was allergic to paint fumes. Which I thought was a great question to ask as you never know. My children were all up in his business asking questions and James had the patience to answer them. (They has good questions) James even blew up a glove for the kiddos to share. It was refreshing to invite a stranger into your home and have them leave as a friend would. I highly recommend the company. I also wanted to mention Ron as each time I called, he took the time to answer my questions. At first when I told him I was gathering quotes, I hung up from him thinking that was nice to not feel pressured to have to set up an appointment right away or make a split decision. I called back after the service was performed to gather more clarification and Ron nailed my questions. Finally, we have a digital copy of the service performed along with photos of before, during and after. We will see them again next Winter.

They were prompt, which was appreciated, but I probably would go to someone else next time. We…read morecalled to request a cleaning due to raccoons in our chimney, and a cap to have put over the top. They agreed and came out within about an hour. Disappointed that they charge us more than quoted, without acknowledging why. I can't help but assume they have no fee schedule, and make it up as they go along. Also when they arrived, they neglected to tell us they did not have caps, but had to order one in. So we had to pay a second service charge to have the cap installed and ordered. Since we were dealing with animals, and they knew that, I expected them to tell me on the phone they did not have the ability to cap the same day (as I had requested this on the call). Overall way more expensive than it needed to be, since they were less than forthcoming.

Bought a house that hadn't been lived in for a year or two (the owner had stuff in it but lived…read moreelsewhere). It smelled stale and like the previous owner's pets, so I was pretty sure it needed air duct cleaning. Gave A+ Air Duct Solutions a call and they gave me a quote for what it would cost. Everything was all lined up and then the closing date was bumped up. Didn't want to move my stuff in to a house that smelled so asked A+ if they could move the appointment up. They worked with my schedule and got it changed. While cleaning today, they let me know a couple things they noticed about the house - for instance, evidence of mice in the vents!!! Honestly, didn't have much experience with air duct cleaning but these guys knocked it out of the park!!! They offered air duct sanitizing and after explaining what it does, I'm glad I got that service, too. House smells so much better. Now to move my stuff in. I can't say enough good things about this company. The guy was great and patient with someone who knew nothing (me). If you are looking for air duct cleaning (and from what I've experienced, you should!), give A+ Air Duct Solutions a call. Cannot recommend high enough. Thank you, A+!

Had these guys out again since my dryer went drying as well As I was hoping. They got it cleaned up…read moreand showed me the aftermath. There was a lot of buildup. Thank goodness for them!