I've come here twice now for a pedicure and have been satisfied both times. They have a menu of different spa pedis to choose from, reasonably priced. I had the same tech both times, who was very deliberate and thorough in her work. The place is spacious and very clean. This will definitely be my go-to spot in town for the foreseeable future! read more

Positive: clean, bottled water available, lots of colors to choose from, nice space, lots of pedicure chairs. Negative: long waits, only 1 doing manicures, pedicurist did not follow up with 2 clients. Pedicure poorly done. read more

Classy Nails - Glaze too thick resulting in dappled surface vs smooth. - Nail Salons Near Me - Staunton, Virginia

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I get gel nails from Sophia there and she does an excellent job. She takes extra care to make this a comfortable and enjoyable experience. Nice atmosphere. Nice people. Reasonable prices. They do the usual manicures, pedicures, acrylic and gel. Much better than the places I've been that charge much more! read more

Owner's brother, Anthony, has taken over running the salon while Henry recuperates from a health issue. Got a pedicure and it was excellent. Other clients came in after me and Anthony called in other technicians. Don't know the quality of the work of the other technicians, but Anthony's work was great. And the shop was sparkling clean! read more

The man didn't listen to anything I said as far as the shape or length that I wanted, tried to put acrylics on my little after I told him 4 times to just do her natural nails, ended up grinding her nails and attempting to put tips on them anyway until we stopped him . He was rude and my fingers are bleeding from the cuticles and tops from filing my skin raw. I tried to explain my frustration to a different tech and get my nails atleast fixed and the tech walked away from me mid sentence. $85 down the drain for some shitty nails and a possible infection. Will not return or recommend to anyone. read more

They have certainly gone downhill. Used to love their spa packages but now it's like they could care less. For $100 for a mani and pedi, sometimes paraffin wax on hands other times not. Very inconsistent. Going to stick with Sweet Heart Nails from now on I think. read more

Went for mom/daughter pedi. They Cut my nail back too far and it bled. Not very attentive To my adult daughter. Polish was left on skin around the nail area. Nails not uniformily cut. Disappointed. Will not go again. read more

I've given this place a couple of tries, but I just can't go back. Both times the salon was dirty and incredibly slow. So slow that after 45 min with my feet sitting in lukewarm water, I had to get up and leave. I honestly don't know how they are still in business. read more

I had a great experience here! I had had hip replacement surgery 8 weeks prior to coming for my pedicure and had not had my feet touched for about 10 weeks total. They were a mess - overgrown, rough, and uncomfortable. I had not been in since the remodel and the place is bright and clean and comfortable. There were more than enough staff and they got to me right away. I was on a time schedule because I had a Dr.'s appointment so when I came in, I asked if they could have me out by a certain time. They said they could and had me out right on time. I really had an excellent pedicure and leg massage. I love that they offer different priced spa quality pedicures so there is a variety of pampering that can be received based on how much time you have and how much you want to pay. I have had pedicures everywhere from specialty spas all over the East Coast including at the reknowned Country Inn Spa in Berkeley Springs and at Charleston Place in Charleston SC. They were much more expensive and no better than what I received at Classy Nails last week. Note that Classy Nail low scores are from the long past. I really encourage everyone to try them again. They have really raised their quality and service and it is the best I've gotten in the area in a very long time. read more

I called to ask if they could fix I nail that I broke. On the phone conversation I MADE SURE to specify that I got them done at Elite Nail (which is great by the way) and they said sure come on over. After driving about 15 minutes out of my way to go to this ratchet looking nail salon (I was obviously desperate) they told me they couldn't do it. Not because they Couldn't ACTUALLY DO IT but because I got them done at Elite Nails. Not only did they say they couldn't do it but that I need to get out and only come back to get all of them done. I totally understand if you just can't do it because it's from a different place but I CALLED and asked first. I'm really disappointed. read more

Got a great mani-pedi. So why 1 star? It was a Saturday noon with 2 customers well into their service and was told 10 min wait. After sitting in foot bath for 30 min with now tepid water, I finally spoke up. An excuse was made while he picks up the phone to call someone who "hadn't shown up yet". What the hell? Meanwhile another customer who came after me was getting her pedi done. Nice. Next up, very meticulous mani pedi with very good paint job and polite man doing it. Tipped him well. Next day, realized he didn't return my very difficult to find polish (1 of 2 I used - he returned 1). I left town before they opened so I left them a note on their door asking them if they would mail it to me (I'm on tour and traveling for 2 months). I phoned later also to speak to them. I was told by woman that she doesn't drive and can't mail it. I told her why I couldn't come back to get it, reiterating it was partially their fault for not returning both to my purse, and she yelled at me she didn't steal it and told me it would be there for me in 1 year or 2 years. Fine. I asked for the name of the color on the bottle and it was near impossible to understand her. Customer service here is an abomination. read more

It was a busy enough so I thought I was safe. No. The technician had no idea how to shape nails no clue on how to do a manicure. I felt like he was in a rush. The shape of my nails was ridiculous. And then they charge me 70 bucks. Kept pushing for the gel nails and the shellac upcharge. I've Been getting my nails done for 30 years and I've never experienced such poor craftsmanship and the lack of attention to detail. Now I'm stuck wearing these crazy-ass misshapen Nails for the next month or I have to pay someone else to redo them. read more

Nails are okay, waited about 30 minutes and not told how long the wait would be and not addressed. Friend and I went to leave and were chased through the parking lot asking us to come back, we agreed as he told us we would have enough time to finish up our nails. He was wrong. My nails are not the shape I asked for nor the color. Crappy customer service. read more

This is not the normal nail salon I choose in Staunton I love sweet nails in the Kroger shopping center. However my husband got me a gift certificate for my birthday to this nail salon so I thought I'd give it a try despite some bad reviews I saw online. I upgraded to one of the herbal pedicures and it was absolutely incredible. Very very good attention to detail with the massage and took their time and were very thorough. I also got a manicure which isn't my favorite French manicure I've ever gotten but it was run-of-the-mill. I would have to agree with most of the reviews that the customer service is not necessarily wonderful. They were not very friendly, in fact I felt pretty awkward most of the time I was in there, but they did do a nice job. It is worth mentioning I was one of three customers the whole 2 hours I was there on a Friday afternoon. read more

Classy Nails - Nail Salons Near Me - Staunton, Virginia

Poor quality work, bad attitudes, and takes advantage of their elderly clientele. I personally had a poor experience previously but my last visit there when I watched them take advantage of my grandmother I was more disgusted than my pervious bad experience. I believe every business deserves a second chances. Their second chance has passed and they do not get a third. read more

Made an appointment, new to area. Asked for a specific design was given something completely different because he thought it would be better. Nails are lumpy and not all the same length. Saw the woman cleaning pedicure station with just water and no disinfectants! Won't be back. read more

Today was my first time at Classy Nails and I absolutely loved it!! Sophia and Tony were the ones they helped me. They were so kind. I even had a time constraint being I'm a breastfeeding moms so two of them worked on me at the same time to speed up the process. They took their time and made sure everything was perfect and to my liking. The massage chair was amazing! Very strong and actually massaged me! I will be back comes two weeks!! Other ppl came on but they never left me. I was the priority and I loved that especially being my time constraint. Highly recommended. read more

Classy Nails - Gel on my natural nails. They all broke off pretty bad but they still were able to help me without getting fake nails. - Nail Salons Near Me - Staunton, Virginia

Absolute worst nail salon I've ever walked in! Dipped nails PAINTED on thick and sloppy! ??? Dude tells you one thing does another. The dipped was literally rolling off before I got out of the door. I recommend you bypass the place at ALL cost. read more

Walked in on a Friday and saw Henry for a gel full-set. He is very meticulous and did a great job!! Even fixed the shape when I asked for them to be a bit more narrow. Nice, laid-back atmosphere. I can't speak for the pedicures, but the massage chairs looked new and saw the girls cleaning the bowls really well. I would definitely reccomend. read more

Classy Nails - Nail Salons Near Me - Staunton, Virginia

If you have 2-2/12 hours to spend on a pedicure then you may like but short staffed so once in chair you are basically stuck for a long while ... read more

I went here for a mani/pedi on my birthday and ended up spending 3 hours here. During my pedicure two of my toenails were cut much too short and now those toes are swollen and hurt terribly.. I then wanted dip powder on my natural nails, but they kept telling me they would not look good and they would be uneven if i didn't get tips. After being made to feel guilty because the woman doing my nails became frustrated, i said they could add tips if they really needed to. Now my nails are much longer than I'd like and still uneven! read more

Oh no friend. Save yourself all that trouble. My nails are crooked, uneven, lumpy, and some look like they're tryna run right off my finger. Waited 2 hours just for polish and for them to start my friend. 2 people working. And the guy is fairly rude. Not a fan. read more

Great massage chairs. That's all you can say. They use the same manicure equipment between clients without disinfecting. Short staffed so it takes a LONG time. Rude & disrespectful. Stay away! read more

Went in to get a gel full set with french tips. OMG worst idea ever. First of all the lengths of my nails are completely different. Second he kept scraping my finger with the tool. Then he kept touching the wet polish causing it to mess up then yelled at me for his mistake. Lastly there was a hair stuck to my nail which is now an eye sore because he didn't take care of it. NEVER going back. read more

Worst customer service ! I went in for a pedicure . I waited in the bowl for forty minutes before someone assisted me . He was working on me and another customer at the same time ! He was continuously answering the phone and wasn't attentive to me or the other customer. Other customers received service before me and they arrived after me . I will no longer come to this location. He claimed they were short on staff but it's Friday you should be fully staff read more

They were very gentle and quick with doing my nails. I loved the experience. I would definitely go back.

I love the pedis here - but SERIOUSLY!!! the girl child of the employee that was there was soooooo annoying!! I couldn't relax and unwind because of her million questions and constant chatter!!!!!! So sad because they deFinitely give the best pedi, but probably won't return. Should be quiet! read more

TERRIBLE PLACE. if i could give 0 stars i would. unsanitary. poorly staffed. the man is very rude. he jerked my hands and drilled my skin and cut me. i told him that he cut me by mistake and he became very offended. he did not talk to me once. i wanted GEL nails. he gave me SNS which is more expensive and the color is not as pungent. he missed spots on my nails even using a DIP nail powder. he put on a gloss top and it was very streaky and looked like i allowed my little brother do my nails then slept on the wet nails. THATS HOW BAD THEY WERE. i told him that they were streaky. i do not want to be THAT costumer but i am paying i expect my nails to be good or decent at least. he put on a gel top coat which i am glad so i can no longer see the streaks but i am still very disappointed in the outcome. i have been to several nail place and will never go back here. i only came here bc my nail place was closed which is World Nails (amazing place and staff). i did not get my cuticles taken care of at all and it looks very dry around my nails due to the drilling so much. The man that did my nails turned away several people at the door or told them he couldn't do there nails. I HATE THIS PLACE. i will be going home and fixing them myself because this is atrocious. I ALSO WAITED ALMOST AN HOUR AN A HALF AND SEVERAL PEOPLE CAME IN AFTER ME AND GOT HELPED FIRST. THE MAN TOOK SMOKE BREAKS AND REAKED OF CIGARETTES WHEN HE CAME BACK IN read more

a solid strip mall nail salon with some nice bonuses, like a pedicure "menu" from which you can vary your pampering options. warning: this salon does not believe on wham-bam-thank-you-ma'am service, so if you're in a hurry, go elsewhere. great attention to detail in pedicures in particular - i have never had one take less than an hour. if you're getting an eyebrow wax, request or cross your fingers for one of the younger female employees, who give amazing scalp massages as they work. read more

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This nail shop is the worst in Staunton! The man who did my nails could not have been licensed! My natural nails have an acrylic coat nothing hard to feel you would think! Well my nails are horrible they are now uneven you can not even tell I had a fill, my skin is all cut up and then he had the nerve to charge me before he even completed my service. After I asked for a refund he tried to give me 2.00. I had to call the police to get a full refund! Beware of this shop!!! read more

Worst nail shop I've ever been to. The man did a messy job, had no tool to clean under my nails, and kept looking out the window. In two days three of my nails were scraping off. I'll never go back!!! read more

On the basis of the single review (and the convenience to Martins), I choice this nail shop to get pink and white acrylic nails. I went back several times thinking the nails would get better. They didn't. The first two times, the nails were coming off (flaking off in chunks) at the bottom and the sides by the end of the first week. Within two weeks, I had to go back and they said it was so bad I needed another entirely new set. So after two "fills" in a row that required getting new nails, the third time was the last time. And sadly, despite the sign saying there was a special price that day on getting a full set, I got charged full price. And the nails from the third full replacement set were chipping within 48 hours. I went to another shop, and they took off the nails from Classy Nails and gave me another full set -- and by contrast, a week later it, the nails from a totally different nail store look like I just stepped out of a shop. My poor experience may, however, be combined to the acrylic nails and pink and white. I didn't have a pedicure. Other people seemed happy in the shop. And the people who work there are very nice and kind people. Their kids are very cute. But as much as I might like them as people, after giving them three chances to get the quality right, I just can't recommend them for the limited services I received. read more

This is a horrible place. Got butchered by the manager who gave me a pedicure to the point it was gushing blood. and all I got was a "I'm sorry". Then he gave me a manicure and he clipped my cuticle and made my thumbs bleed. Again "I'm sorry". I was forced to pay full price. After telling my story to several people, I called back and was hung up on several times. I am a student at Mary Baldwin College and I will be letting everyone here know that this place is a joke. I'm forced to give this place One star. read more

I love Classy Nails! I drive 35 minutes to get my gel manicure and pedicure done. Daisy and all the staff are professional, friendly and do a wonderful job. read more

I wish that I could give zero stars. I'm not incredibly picky about my manicures, but this was ridiculous. I'm new to the area and was hoping to find somewhere to give me a decent gel manicure. I came in around 3:30 on a weekday. There were three nail techs, and only one other customer in the store. IT TOOK TWO HOURS TO GET A GEL MANICURE!!! Now had it been the best manicure of my life, I would have been okay with this. HOWEVER, my nail tech was rude and rough. She made four of my ten cuticles bleed. The manicure was sloppy, and began to peel 3 days later. I would've gone back for a refund, but it so was not worth another two hours of my life. I had an appointment at 5:30 that I was actually late for because of this manicure. I didn't even get the massage portion of the manicure because it had taken so long and I had to go! My nails were filed unevenly and I'm not even sure what shape she was aiming to file them into. They were still jagged once she was done. I should have known this wouldn't be a good manicure when it took her 30 min just to soak the old polish off of my nails, and then she used the same tool to scrape the polish off as she had just used to SCRAPE UNDERNEATH HER OWN NAILS. I'm truly in shock that I didn't get fungus. Like I said, i don't expect much from a manicure, but Classy Nails couldn't even meet my already not-very-high standards. Don't waste your money or the health of your nails. read more